Anyone get warranty work done on their Sony? - AVS Forum
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Old 12-12-2012, 05:49 PM - Thread Starter
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My 7 day old Sony 55EX640 has an area with a slight green glow. Called Sony and the normal reset this, unplug, etc. didn't work. They said a senior tech support agent will call. Has anyone gone through warranty repair on their larger Sony tv? How does it work?
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Old 12-12-2012, 06:09 PM
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Sorry that I can't answer your question, but please keep the forum updated with what you find out and how your repair goes. I for one will be interested in the outcome (as a fellow Sony owner 60EX645)

Thanks and best of luck!
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Old 12-12-2012, 06:12 PM - Thread Starter
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Will do.
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Old 12-13-2012, 11:11 AM
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If it's only 7 days old I'd just return it.

Steve S.
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Old 12-13-2012, 01:15 PM - Thread Starter
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Quote:
Originally Posted by Steve S View Post

If it's only 7 days old I'd just return it.
It was bought as a replacement claim on an old defective tv from Sony.

Anyway, tech support called and they can't repair the screen defect so they are sending out a new unit. I am to put the damaged unit back in the box and ship it back.
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