Originally Posted by dreaux
Yes we tried all the above including disconnecting the HDMI that goes from the Onkyo to the set. I have gotten as far as level 3 tech support and we tried a number of things like changing cables and I even tried 2 different AVR's.
Their solution was to send me another X1 which I hooked up and got audio for about 20 min. and then it dropped out again. I have rebooted the Lan as well as run another cat5 to the X1.
Both the set and X1 or hardwired. They say they see problems with people using a Pioneer AVR or have a Directv Genie. I have neither.
I guess for now I will have to use the optical out of the set to the AVR which works. Although 2 channel my AVR can simulate 5.1.
Sometimes it pays to double and triple check
So as I understand only the audio drops out there is no stutter or other indication from the 4K video playing there is a problem ?
You have two HDMi cables from the X1 4K Player ? One goes from Hdmi 1 video/Audio out on the players upper connector DIrect to the HDMI 2 upper input on the XBR ?
The second cable goes from the lower HDMI Audio Only on the X1 to your AVR for audio ?
When you start the X1 you are using the latest new 4 K app on the Xperia ?
There was a earlier Sony 4K version for the first 4K player that is still in the PlayStore. Easily confused
You get all the correct start up responses. Starting, Loading and then the library ?
Next time the audio drops out confirm the IP addresses.
Your router should have an ip address for each component. One for the XBR and one for the X1 player.
Then confirm the XBR internally in setup has the same address as the router and then confirm the X1 has its own and a different address in the tablet.
This has to be an X1 player problem as the audio feed does not go to the XBR.
I have not been to happy with the Sony tech response previously. They have a I know everything about the 4K attitude and they know very little.
There is also this hush hush secrecy about how everything works. They are so araid someone will find a way to copy one of the films they are paranoid about it.
The X1 should being a headless computer should be easily addressed with a USB keyboard, mouse and using the XBR for a display.
But then they would be giving you access to the Sony secrets