Walmart Warning: Looking to buy that sale LCD TV at Walmart? Look Elsewhere! - Page 3 - AVS Forum | Home Theater Discussions And Reviews
Baselworld is only a few weeks away. Getting the latest news is easy, Click Here for info on how to join the Watchuseek.com newsletter list. Follow our team for updates featuring event coverage, new product unveilings, watch industry news & more!



Forum Jump: 
 
Thread Tools
Old 01-14-2013, 11:16 AM
AVS Addicted Member
 
Bond 007's Avatar
 
Join Date: Jun 2012
Posts: 15,750
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
Quoted: 1934 Post(s)
Liked: 1674
What model?

No, Mr. Bond. I expect you to die!
Bond 007 is offline  
Sponsored Links
Advertisement
 
Old 01-14-2013, 12:47 PM
AVS Special Member
 
larrimore's Avatar
 
Join Date: May 2001
Location: Over the river and through the woods
Posts: 1,869
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 77 Post(s)
Liked: 36
Not to jump in here and ruffle any feathers but, for the most part, some of us have created this crap and it probably will continue. Best Buy, Wal-Mart, even Costco are tightening up on people using them as "trial before you buy" locations. There are many posts that I have read on here about people buying items at one of the big box stores just to see if they like it and then returning it just to move to the next one (if they don't like it) or to buy it online cheaper (if they do). The retailers are retaliating by putting policies in place that are rough on all of us. Basically it is one bad apple spoiling the whole bunch.

I agree the OP got a raw deal and this was a case of a store ignoring their own policy- he had a real issue and they messed it up. That is not at doubt. But the whole "concept" of returns at the store is getting screwed with BIG TIME. Ever notice that most products now have a flyer in them that say "If you have a problem with this product- do not return it to the store"? We are well on our way to having to deal with the manufacturer and not the store. And, if it comes on electronics, we likely have some of our fellow A/V hobbyists to partially blame.
mamatried5 likes this.

Living the HT Dream in 4D.
3D DLP Cinema 106"@9ft w/7.2.2 Atmos Sound and 6 Aura Bass Shakers
larrimore is offline  
Old 01-14-2013, 12:53 PM
AVS Special Member
 
vision-master's Avatar
 
Join Date: Aug 2007
Posts: 1,936
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 24
BB told me I'd have to ship to RCA for any warranty work and pay for shipping. I figured for $350, if and when it breaks, I'll return it to BB as scrap.
vision-master is offline  
Old 01-14-2013, 12:53 PM
AVS Special Member
 
vision-master's Avatar
 
Join Date: Aug 2007
Posts: 1,936
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 24
Quote:
Originally Posted by Bond 007 View Post

What model?

Model 50PA30RQ
vision-master is offline  
Old 01-14-2013, 12:57 PM
AVS Special Member
 
vision-master's Avatar
 
Join Date: Aug 2007
Posts: 1,936
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 9 Post(s)
Liked: 24
Quote:
Originally Posted by larrimore View Post

Not to jump in here and ruffle any feathers but, for the most part, some of us have created this crap and it probably will continue. Best Buy, Wal-Mart, even Costco are tightening up on people using them as "trial before you buy" locations. There are many posts that I have read on here about people buying items at one of the big box stores just to see if they like it and then returning it just to move to the next one (if they don't like it) or to buy it online cheaper (if they do). The retailers are retaliating by putting policies in place that are rough on all of us. Basically it is one bad apple spoiling the whole bunch.

I agree the OP got a raw deal and this was a case of a store ignoring their own policy- he had a real issue and they messed it up. That is not at doubt. But the whole "concept" of returns at the store is getting screwed with BIG TIME. Ever notice that most products now have a flyer in them that say "If you have a problem with this product- do not return it to the store"? We are well on our way to having to deal with the manufacturer and not the store. And, if it comes on electronics, we likely have some of our fellow A/V hobbyists to partially blame.

Yeah, then return it for a refund and search the net for the same TV that's less expensive.
vision-master is offline  
Old 01-14-2013, 02:30 PM
AVS Special Member
 
aydu's Avatar
 
Join Date: Sep 2003
Location: Central Illinois
Posts: 3,920
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 136 Post(s)
Liked: 109
Quote:
Originally Posted by vision-master View Post

Anyone who shops @ Walmart deserves to be punked!
I always feel like I'm being "punked" whenever one of the BB sales guys offers to "help" me. smile.gif
aydu is offline  
Old 01-14-2013, 02:57 PM
AVS Addicted Member
 
Bond 007's Avatar
 
Join Date: Jun 2012
Posts: 15,750
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
Quoted: 1934 Post(s)
Liked: 1674
Quote:
Originally Posted by vision-master View Post

Model 50PA30RQ
Yi You were editing as I was posting that.

No, Mr. Bond. I expect you to die!
Bond 007 is offline  
Old 01-14-2013, 05:12 PM
Member
 
Rocko9999's Avatar
 
Join Date: Nov 2012
Posts: 73
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 11
Rocko9999 is offline  
Old 01-14-2013, 05:35 PM
AVS Addicted Member
 
Bond 007's Avatar
 
Join Date: Jun 2012
Posts: 15,750
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
Quoted: 1934 Post(s)
Liked: 1674
That would be good to put in a spare room like vision master did. I wouldnt give 600 and couldnt watch it every day.

No, Mr. Bond. I expect you to die!
Bond 007 is offline  
Old 01-16-2013, 06:23 PM
Advanced Member
 
vitaminbass's Avatar
 
Join Date: Jan 2011
Posts: 570
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 12
Quote:
Originally Posted by larrimore View Post

Not to jump in here and ruffle any feathers but, for the most part, some of us have created this crap and it probably will continue. Best Buy, Wal-Mart, even Costco are tightening up on people using them as "trial before you buy" locations. There are many posts that I have read on here about people buying items at one of the big box stores just to see if they like it and then returning it just to move to the next one (if they don't like it) or to buy it online cheaper (if they do). The retailers are retaliating by putting policies in place that are rough on all of us. Basically it is one bad apple spoiling the whole bunch.

I agree the OP got a raw deal and this was a case of a store ignoring their own policy- he had a real issue and they messed it up. That is not at doubt. But the whole "concept" of returns at the store is getting screwed with BIG TIME. Ever notice that most products now have a flyer in them that say "If you have a problem with this product- do not return it to the store"? We are well on our way to having to deal with the manufacturer and not the store. And, if it comes on electronics, we likely have some of our fellow A/V hobbyists to partially blame.
. Agreed and not just electronics. It's not uncommon for folks to buy power tools such as a drill, saw etc to build a deck on the weekend then on Monday return the tools for a full refund. What disturbs me is the mentality that rationalizes it...and we all pay a bit more because of it.
mamatried5 likes this.
vitaminbass is offline  
Old 01-16-2013, 08:56 PM
Newbie
 
LSUFANDAN's Avatar
 
Join Date: Nov 2012
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Walmart Sucks. I shop there because they usually have the best deal but I always expect bad service there. I always expect the employees to not give a $hit.

My Vizio E601-A3 recently broke as well. I purchased mine from Walmart on black friday. I called my nearest Walmart(not the one I went to on black friday) just to make sure it was ok to return the tv at a different store. The manager asked why I wouldn't return it to the original Walmart and I told her I lived closer to her Walmart. She promptly told me that there was no guarantee that I would get a refund or swap for a new tv over the phone. She said I can only bring the tv back with receipt and they would see what they could do when I got there. This is a 60 inch tv. It is a pain in the rear to break it down and rebox it. It is a pain in the rear to drive it to Walmart without knowing they will take it back when you get there. I did have the receipt. When I got there the lady in customer service said that she would get somebody from electronics. I told her to cut to the chase and get the person in charge. Somebody from electronics came and the store manager came by as well. The manager made the electronics guy open the box and examine the tv. They both agreed that everything looked ok and she gave me the option of returning the cash to my credit card($688 and the tv now sells for $999), clean swap for the same tv with no cash out of pocket or I could upgrade to a new tv and pay the difference. The only other smart tv they had in stock was a 46inch Samsung led lcd 240hz for $999. They had my Vizio in stock as well so I got lucky. I decided to just swap out the old tv for a new Vizio since it was nothing out of pocket to me and I really want a 60 inch smart tv. I decided to purchase the 3 year warranty on the Vizio for $69. Walmart will take it back as long as it is returned before 90 days.

Walmart did good by me. I didn't like the conversation I had with the lady over the phone but kind of understand it. If I came in with a big hole in the center of the tv she may have a argument not to take it back. Giving me the new TV at no expense to me was all i really wanted.

Not very impressed with Vizio. Any time a product goes bad a month and 2 weeks after I purchase it makes me wonder. I am concerned that the new one will go out as well. If the new one goes bad in the 90 day period, I will be heading back to Walmart to get a different brand.
LSUFANDAN is offline  
Old 01-16-2013, 09:01 PM
AVS Addicted Member
 
Bond 007's Avatar
 
Join Date: Jun 2012
Posts: 15,750
Mentioned: 7 Post(s)
Tagged: 0 Thread(s)
Quoted: 1934 Post(s)
Liked: 1674
What was wrong with it?

No, Mr. Bond. I expect you to die!
Bond 007 is offline  
Old 01-16-2013, 09:42 PM
Newbie
 
LSUFANDAN's Avatar
 
Join Date: Nov 2012
Posts: 5
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by Bond 007 View Post

What was wrong with it?

My tv had the random shut off bug and on 1/15/13 it had a vertical green dotted line down the screen.
LSUFANDAN is offline  
Old 01-17-2013, 06:24 AM - Thread Starter
Senior Member
 
Jack Morris's Avatar
 
Join Date: Feb 2012
Posts: 216
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 12
Regina called me on Sunday to let me know that my replacement Vizio finally came in and they were holding it for me. I informed her that Vizio brought me a new on on Friday, so I wouldn't be needing her TV... we parted on good terms.

In the end, Walmart was ready to do right by me although it took me having to take the problem to the corporate level to get the issue resolved. Hopefully, the next time anyone has this happen there will already be a mandate to the stores to take care of customers who buy items on sale and want to exchange them for a working unit so that others won't have to go through the hassle that I did.

Good Luck to you all!!!
mamatried5 likes this.
Jack Morris is offline  
Old 01-17-2013, 06:39 AM
Super Moderator
 
markrubin's Avatar
 
Join Date: May 2001
Location: Jersey Shore
Posts: 25,498
Mentioned: 15 Post(s)
Tagged: 0 Thread(s)
Quoted: 920 Post(s)
Liked: 1995
posts deleted

if you see a problematic post: report it for mods to handle: don't quote it or respond to it

please take the high road in every post:do not respond to or quote a problematic post: report it
HDMI.org:what a mess
HDCP = Hollywood's Draconian Copy Protection system
"A system under which it takes three men to check what one is doing is not
control; it is systematic strangulation." - Admiral Hyman G. Rickover
markrubin is offline  
Old 01-17-2013, 06:58 AM - Thread Starter
Senior Member
 
Jack Morris's Avatar
 
Join Date: Feb 2012
Posts: 216
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 2 Post(s)
Liked: 12
Quote:
Originally Posted by markrubin View Post

posts deleted

if you see a problematic post: report it for mods to handle: don't quote it or respond to it
Okay... thanks!smile.gif
Jack Morris is offline  
Old 07-02-2013, 04:43 PM
Newbie
 
stangr's Avatar
 
Join Date: Jul 2013
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
If everyone knew about this they would NEVER buy from Walmart again. there warrinty and extended warrinty is worthless. no warrenty is as good what they offer. There needs to be a way to warn people before they make the mistake we made.
stangr is offline  
Old 07-03-2013, 08:38 AM
Advanced Member
 
RollTide2011's Avatar
 
Join Date: Oct 2011
Location: Moody, AL 35004
Posts: 601
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 118 Post(s)
Liked: 95
Quote:
Originally Posted by stangr View Post

If everyone knew about this they would NEVER buy from Walmart again. there warrinty and extended warrinty is worthless. no warrenty is as good what they offer. There needs to be a way to warn people before they make the mistake we made.
Stangr did you even read the " 7 month old post ' that you resurected? WalMart and Vizio made things right with the OP and he was happy. Please read the post and not just the title. Thanks
GatorJZ likes this.
RollTide2011 is offline  
Old 08-05-2013, 08:12 AM
Newbie
 
mamatried5's Avatar
 
Join Date: Aug 2013
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
You should have asked for your money back. WIth a receipt Wal-Mart has to refund your money. I have my reasons I don't shop at Wal-Mart which involves China, broke clock and I had my receipt. Ridiculous. I bet ol' Walt stays dizzy from turning over and over in his grave.
mamatried5 is offline  
Old 02-23-2014, 08:55 AM
Newbie
 
DupedByWalmart's Avatar
 
Join Date: Feb 2014
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I wish my father would have read this before purchasing a TV from Walmart. A few weeks ago he bought a Vizio TV from them and after a few days has a problem with it. Upon calling Vizio, he found out that he only had 6 days left on the warranty (it should have been 90 days). Apparently, according to Vizio, the TV was originally sold to someone else on Black Friday and must have been returned for some reason, repackaged by Walmart and sold to my father as a new TV.

After an internet search, I have found a large number of people have complained about Walmart selling used items as new. How does Walmart get away with these deceptive practices?

I personally have never been a fan of Walmart and my family and I will never shop there again.

BUYER BEWARE!
DupedByWalmart is offline  
Old 02-23-2014, 11:28 AM
AVS Addicted Member
 
Ratman's Avatar
 
Join Date: May 2002
Location: Collingswood, N.J.
Posts: 17,182
Mentioned: 2 Post(s)
Tagged: 0 Thread(s)
Quoted: 1138 Post(s)
Liked: 865
After a few days, you should be able to get a return/refund from Walmart.

It's a shame you didn't read this before your Dad purchased the TV. You could have warned him.

And trust me.... they won't miss your family's business. wink.gif
Ratman is offline  
Old 09-16-2015, 08:20 AM
Member
 
Join Date: Jun 2015
Posts: 88
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 59 Post(s)
Liked: 1
Sorry if this is an old thread, but I wanted to ask a question about Walmart.com. I'm currently trying to narrow down an HDTV to buy. I would like to purchase a Sony 1080p, but this year's model, the KDL55W800C, has received bad reviews for brightness. Last year's model (KDL55W800B) is apparently better but is said to be sold out online except for used/refurbished condition. However . . . Walmart.com seems to have this item, and they do not list it as refurbished or used (BobsTVs.com says the same thing, but that's another matter). I asked customer service at Walmart, and they said that if it doesn't list it as refurbished, it is "new" condition. I'm only looking for "new". Does this appear fishy to you? Link below.
http://www.walmart.com/ip/Sony-KDL-5...-HDTV/44376540

Last edited by Glenshaw; 09-16-2015 at 08:25 AM.
Glenshaw is offline  
Old 09-16-2015, 09:09 AM
Newbie
 
RestlessEye's Avatar
 
Join Date: Jan 2009
Posts: 7
Mentioned: 1 Post(s)
Tagged: 0 Thread(s)
Quoted: 4 Post(s)
Liked: 0
I will NEVER buy a television from Walmart again. I ordered a Samsung un55ju7100 from Walmart.com on 8/26/15 as none of my local Philadelphia Walmart stores carry the 7100s. It took over 2 weeks for the television to ship from CALIFORNIA to Philadelphia. Seriously - no 7100s on the entire East coast? Well the cross country trek was not kind to the tv. When I got it home and opened the box the screen was completely smashed. The clear protective film was the only thing holding the screen together. Oddly enough there was no visible damage to the box. This was the first and last time I will buy a tv online. The only reason I ordered from them in the first place was because of their 90 day return policy on televisions. FYI - Walmart.com and Walmart stores are separate entities - the store being just a drop off point. The price of the tv had dropped $100 during the 2 week shipping. The store couldn't even do a price adjustment when I picked it up because I bought the tv at Walmart.com. I was told I would have to contact Walmart.com. And yet the store was able to accept my return of the item and credit my card - which I'm still waiting for.
RestlessEye is offline  
Old 09-16-2015, 09:29 AM
AVS Special Member
 
asere's Avatar
 
Join Date: Dec 2011
Location: Texas
Posts: 2,444
Mentioned: 10 Post(s)
Tagged: 0 Thread(s)
Quoted: 1116 Post(s)
Liked: 209
I hope you get positive feedback from them once you hear back. A few years back I had a Walmart gift card for $500. I bought a tv from them and used the card. Right before paying I changed my mind and told the employee I did not want it after all. I then had to go to customer service to get my money back. In doing so I thought Walmart was going to put it back on the gift card but it turned out they game me cash back. Turned out I went to Best Buy with the $500 and bought a much better tv and I just paid the difference.
I lucked out that day
My wife has always referred to Walmart as the DEVIL being that they such a huge corporation and they treat their employees bad from what we have heard while the Waltons are living it up somewhere.
asere is offline  
Old 09-28-2015, 02:04 PM
Member
 
Join Date: Jun 2015
Posts: 88
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 59 Post(s)
Liked: 1
Anybody have feedback on my post two posts up (#82)? Take a look at the listing and tell me whether that looks like a listing for a "new" set (as opposed to refurbished) when that set is supposed to be completely sold out/discontinued.
Glenshaw is offline  
Old 09-28-2015, 02:17 PM
AVS Addicted Member
 
Otto Pylot's Avatar
 
Join Date: May 2004
Location: San Jose, CA
Posts: 10,271
Mentioned: 2 Post(s)
Tagged: 1 Thread(s)
Quoted: 1174 Post(s)
Liked: 737
Caveat emptor. If it sounds too good to be true.......
Otto Pylot is offline  
Sponsored Links
Advertisement
 
 

Tags
Samsung Ln40e550 40 Inch 1080p 60 Hz Lcd Hdtv
Thread Tools


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off