Great management!!! Though there was a hiccup in ordering and receiving my Samsung 55 UN55ES7100 TV, however, I received calls from top management, Tony, who nicely and fully explained the reason behind the delay in receiving my TV. The item was on back-ordered, and so it took a little longer to receive it! I'd recommend buying from this site, as their management DOES take care of the customers if things do go wrong, and is responsive to your feedback.
Anton (Catonsville, MD)