Just set up a new UN32ES6500 for my Dad this weekend, but found it was defective, as the picture got WAY too dim on dark scenes. Called warranty support and was told that was a feature, not a bug. So, did some searching online and found people saying in various places that this is called "CE Dimming" and can be disabled in the service menu. Spent about 2 hours so far on Google trying to find instructions on how to do this, to no avail. VERY frustrated right now.
Can someone please post the instructions, or, at least, send me a PM with instructions?
Thanks very much!