Official LG 84LM9600 (Ultra HD 4K) Owners' Thread - Page 44 - AVS | Home Theater Discussions And Reviews
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post #1291 of 1300 Old 04-09-2015, 09:58 PM
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Originally Posted by jasonsydney View Post
Hi everyone

I am an owner of the 84LM9600 here in Sydney Australia and I am trying to get someone at LG Australia to confirm that this upgrade even exists. They are telling me this upgrade is not done by the manufacturer and therefore implying that this thread on this forum must be some sort of hoax

Does anyone have any official communication / documentation / pictures from LG verifying the existence of the upgrade so I can share that with the LG Australia support people?

Would an Australian version of this TV be majorly different from the US version? Worst case I am wondering if I can order the upgrade kit from the US and try to do it myself?

best
Jason
Jason,
I have pictures of the local dealer's team doing the upgrade, and I think the ID plate after it was performed.
I'll find those tomorrow, (Friday mid-day US Pacific time) and try to upload something useful here.
I have no idea about the market differences between US and AUS versions, but if they're compatible
the upgrade is well worth it.

--jim
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post #1292 of 1300 Old 04-09-2015, 10:00 PM
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In fact, come to think of it I have the paperwork for the kit.
Let me see if I can talk the wife into locating it, since she archived it.

--jim
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post #1293 of 1300 Old 04-10-2015, 11:39 AM
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Exclamation

Jason,
Here's scans of the cover page for the upgrade installation manual and complete scans of the upgrade booklet that describes "before and after" and new features.

The other thing that might be useful to you is the invoice from the dealer for the installation. I won't post that here for privacy reasons, but if you PM me with your direct email address I'll be happy to email a copy.

Good luck with this. It was the best $600 I've spent in some time.

Regards,
--jim
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post #1294 of 1300 Old 04-10-2015, 11:48 AM
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... and here's the photo of the installation.

--jim
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post #1295 of 1300 Old 04-12-2015, 10:56 PM
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Thanks Jim that is fantastic I really appreciate all your help - I will let you know how I go with LG Australia

best regards
Jason

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Originally Posted by jbarber View Post
... and here's the photo of the installation.

--jim
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post #1296 of 1300 Old 04-13-2015, 04:10 PM
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Quote:
Originally Posted by jasonsydney View Post
Thanks Jim that is fantastic I really appreciate all your help - I will let you know how I go with LG Australia

best regards
Jason
Hi jasonsydney
I too have the same TV as you and would be keen to do the up date. How did you get on with LG.
Some many months ago I contacted them about this up grade and basically they told me to go away, its never going to happen - they did not know what I was talking about. When I told them about the press release confirming LGs commitment to bringing our model up to date they refused to continue the conversation and got the obligatory "Is there anything else we can help you with today".

I hope you have better luck than I did.
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post #1297 of 1300 Old 04-16-2015, 07:27 AM
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LG support Denmark

I had been informed back in November last year that the update would be available after aprox. 6 months, for that reason i wrote back to LG Denmark yesterday. This morning when i checked my mail i was very happy to read the reply from LG Denmark, the update is now ready to be installed. I had to read the attached documents in the mail and sign them and return this with my serial number and address. The update will cost 4895 dkr. or ~900 usd. For that i get the installation, 1 x main board (webOS), 1 x webOS Magic remote, 1 x HDMI 2,0 cable, 1 x NFC tag, and 2 year warranty.

I am very happy and looking forward to receiving the update, i will post pictures during the update.
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post #1298 of 1300 Old 04-26-2015, 11:49 PM
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Hi abjorn did you happen to scan a copy of the LG documents that you mention came in the mail?
I hope the upgrade goes well
cheers Jason
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post #1299 of 1300 Old 04-27-2015, 11:24 PM
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I have attached a copy of the file that i should sign and return to LG.
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post #1300 of 1300 Unread Today, 06:58 PM
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Australian 84LM9600

Hi Jasonsydney and others Australian 84LM9600 Owners,

Please keep info on upgrade flowing.

I will also contact LG about upgrade for my 84lm9600.

I am expecting 4K Blu-Ray later in year so we should get 4K general content flowing soon...

In mean time I have tested mine via Mac 4K HDMI output...

Cheers,


Zebity.
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