Originally Posted by tgm1024
Well, it sounds like you're happy, so I'm afraid to clarify.
But heck. I'll clarify just in case I was misunderstood. I'm not sure if I was or was not:
When I said "move on", I meant move on to a different display or vendor....I don't like this changing things for the hell of it crap that LG seems to think is A-OK. Sure, it functions the same, but a big part of it is looks.
When I said that the 60LM7200 had a departure, I didn't mean that they offered both styles (like it sounds like they're attempting here with the 2013 7400). I meant that they had a clearly defined cinema look on their high end displays all except for the 60LM7200. Perhaps the physics of its size....dunno.
Thanks for clarifying...The border is the same on both, half an inch. The only difference is that the border is under the screen on the silver model and on top of the screen on the black model. As my TV was manufactured in April 2013, I assume that all LA7400's manufactured after a certain date will be black with the bezel on top of the screen. I'm sure you might be able to find stores that stock the original design but if in fact they have stopped making them with the silver and bezel under the glass they will become hard to find shortly and the black model will be everywhere.
Although, the bezel under the screen looks slick, I would WAY prefer to have the black model over the silver. I also went back and checked the silver version and the screen definitely looks more reflective and glass-like (I may be crazy, but just my opinion). No matter what the TV looks like, I still would have bought this product as I am a fan of LED technology over plasma (just MY preference, let the debate begin) and I think LG makes the best LED TV's currently being sold in my price range and I did A LOT of research. I just got excited about what I thought it was going to look like and at first was disappointed that it didn't look like what I was expecting it to. Again, I thought it was some kind of packaging mix up and I was sold a lesser TV than the LA7400 but I am totally convinced this is the reality for LA7400 manufactured after a certain date. It is shocking to believe companies can get away with doing this.
I plan on calling LG and voicing my opinion about advertising one thing and then selling something else that looks very different, I don't expect them to do anything about it, as it appears other members have voiced their concerns and have been told what amounts to "too bad for you, we can do anything we want". Disgraceful customer service and not the way you should be treating someone that spent thousands of dollars on your product, but I find this is unfortunately the attitude of most big companies these days. That being said even if they offered to give me a silver model, I wouldn't want it, I'll stick with what I have because I actually prefer the re-designed black LA7400. But it doesn't sound like they would ever make this kind of offer. Instead, they will make the customer deal with the problem which resulted from their false advertising.
Again, I'm really very happy with this TV. Picture is awesome, audio is amazing, one of the best looking and sounding tvs I've ever owned. I have not noticed any light bleed at all, btw (and I have local dimming set to "Low".