Originally Posted by jhartm2
I picked up an F8000 in November, and all is well except for an irritating symptom when using "smart app" functions... When using Pandora, PLEX, or select other applications, I will experience nominal sound and picture for a random period of time, and then the sound will become exceptionally distorted and extremely loud. The sequence of events is as follows:
1) Open Pandora
2) Select a station
3) Listen to tunes for $TIME
4) Pandora starts a new song and the volume goes 5x and audio content becomes highly distorted
Again, this happens with Plex as well, so the issue is multi-app. Additionally this can occur with the first song selected. Fast forwarding to the next song fixes most of the time, but the problem will surface again at a random interval.
My setup is as follows:
TV: UN55F8000 (software version 1119)
A/V Receiver: Yamaha RX-V573
Connection: S/PDIF out from TV to Yamaha (Optical direct)
One other note is that I had the TV and receiver connected via ARC for some time and the issue existed with that setup as well (as i would expect since it's the same output circuitry one would think). I have other digital audio inputs connected to the Yamaha (SageTV HD300, Sony Blu-Ray player) and none have had these issues.
Has anyone reported similar issues, or am I the lucky first? Just curious before/as I go to Samsung... My panel doesn't have any bad pixels or banding issues, so replacing it would irritate me (lottery).
My friend has a similar issue in that after 'Listening to tunes for x
$TIME' the Pandora (PCM) sound just stops. However, the screen indicates the song is still playing (progress bar).
He is using the HDMI - ARC (Audio Return Channel) to provide sound to his receiver (Denon AVR-E400). We are thinking about switching to S/PDIF output, instead of using ARC, to troubleshoot.
Vudu and Netflix (DD5.1) have no issue.
We recently duplicated the issue of sound dropping (while song progress bar continues) by using local media (.mp3 on USB thumb drive), which uses Stereo PCM similar to Pandora. This indicates a multi-app issue. It seems to be more susceptible to drop sound, when you are skipping songs, or changing channels on Pandora. Same with skipping through the .mp3 list.
I thought someone pointed out you could configure the TV, to output 'Stereo' sound using DTS instead of PCM, and that seemed to solve an issue related to Pandora sound.
Do you know where in the TV menu you have that option?
Did you ever find a solution to your problem?
His setup is:
TV: UN65F8000 (software version 1120)
A/V Receiver: Denon AVR-E400
Connection: HDMI ARC from TV to Reciever
We are trying to zero in on if it is an issue with the TV or the Receiver - or a HDMI handshake issue.