Official Samsung UNxxF8000 Owners Thread - Page 52 - AVS Forum
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post #1531 of 7420 Old 06-14-2013, 03:02 PM
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first one I didn't want it like that, here we go.
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post #1532 of 7420 Old 06-14-2013, 03:24 PM
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Quote:
Originally Posted by ag.jase View Post

Does the f8000 use pentile displays?

I keep hearing pentile displays are bad, but anybody know if Samsung are using these on these sets?

thanks
It is on their mid level 60" plasma.
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post #1533 of 7420 Old 06-14-2013, 03:44 PM
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But definitely not on these f8000s?
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post #1534 of 7420 Old 06-14-2013, 05:32 PM
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Originally Posted by eagle_2 View Post

You can't go by pictures with this thing. Read the reviews. Every review you will find on this set, or any in this line, or any last year, will talk about the poor viewing angles. Are we all making it up? These sets by far have some of the worst viewing angles I've seen. Yes the image is quite amazing - from dead-center. There is simply no question that the panel looses a great deal of contrast and color saturation when viewing off-angle. Most reviews seem to say 20-30 degree viewing angle at best, and I would agree. That doesn't mean that you can't see anything on the screen at an angle - it means the image does not look as good as from dead-center. Of course you'll still see an image - but it's nothing compared to how it looks from center viewing.

I personally don't see how anybody can manage to not see how much the image shifts when viewing from the side. Then again - how much of the general population watches their set in dynamic, or with the aspect ratio screwed up so everything is stretched or squished, and never even notice? If some people don't notice the viewing angles on the set, lucky them. That doesn't mean it's not an issue though.

Another note - under the bright lights at Best Buy, in dynamic setting no less, do you really think you see an accurate representation of how it will look when you get it home?

Well said, +1
Best view is dead center, straight on, level. The two people sitting on both sides of you on the sofa, three/four person sofa, should have a decent picture also. Go farther left or right of that, blacks/colors start to fade out.

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post #1535 of 7420 Old 06-14-2013, 11:32 PM
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I joined the club after being refunded for my 60ES8000. Now a happy and proud owner of the 60F8000. Can someone suggest some settings to try without going into the service menu? Thanks in advance!
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post #1536 of 7420 Old 06-14-2013, 11:32 PM
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Sorry, double post!
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post #1537 of 7420 Old 06-15-2013, 12:25 AM
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Samsung UN65F8000
Yamaha RX-V667 receiver
DirecTV HR23 DVR

Just got the Samsung 65 last week. Was loving it up until an unusual problem that no one has been able to diagnose. All of a sudden, the screen just goes black for a moment, than back to the picture. There is no loss of audio, and this happens randomly and only while watching DirecTV. Here is a link to a very brief video (19 seconds) that I took of the problem earlier today:

http://www.youtube.com/watch?v=7pNnIY6yDes

The Samsung has one HDMI cable only going from the TV to the Yamaha receiver. The DirecTV DVR is connected to the Yamaha receiver with an HDMI cable as well. This is the exact same configuration I used with my 2 year old Samsung 55 LED with no problems at all. I have completely reset the TV twice, and have turned off the Eco mode as well. Unfortunately, the problem persists.

Has anyone seen this before? All input is appreciated. Thanks!
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post #1538 of 7420 Old 06-15-2013, 03:06 AM
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Quote:
Originally Posted by terry1hockeyfan View Post

I joined the club after being refunded for my 60ES8000. Now a happy and proud owner of the 60F8000. Can someone suggest some settings to try without going into the service menu? Thanks in advance!

Here are my settings on the 60f8000 in a very low light room (no windows and dimmed high hats) sitting 13.5 feet away:

movie mode
Backlight 10 (in a sunny room I would turn this up)
Contrast 94
Brightness 42
Sharpness. 14
Color 48
Tint 50/50
Dynamic contrast Low
Color tone warm2
Digital clean off
Mpeg off
Auto motion clear (no stuttering or soap opera effect except on BBC programs for some reason)
SmartLed Standard or High (slight difference between these two)
Cinema black On.

These are the only adjustments I made after using the Wow disk. It was suggested to use the test pattern on the tv and the blue filter from the menu to adjust color and tone and I found this to be more accurate for adjusting these 2 settings than the wow disk. There is an every so slight crushing of blacks with these settings but it is more than made up for by almost no flashlighting or halo effects.
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post #1539 of 7420 Old 06-15-2013, 04:59 AM
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I may contact Samsung support to be another voice bringing attention to the set's input lag and inquire if they're working to improve Game mode. PC mode disables Smart LED, a feature that really helps keep black levels consistent across the whole screen. I've been playing The Last of Us and I missed Smart LED so much that I went back to Game mode. It being full of dark scenes pointed out how valuable that feature really is. It's still playable in Game mode, it being a single-player game with a lot of stealth opportunities, but I would very much love to see Samsung reduce the input lag further.
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post #1540 of 7420 Old 06-15-2013, 10:22 AM
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I just finished talking to a customer support agent. She had no idea what the hell I was talking about. In fact, she didn't know what input lag was and kept trying to tell me that my game systems and not the TV must be faulty. She even asked me if I was controlling those games with the TV's remote. I had to pause because I didn't know how to answer that one. Eventually I got so frustrated that I just hung up.
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post #1541 of 7420 Old 06-15-2013, 04:50 PM
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Thanks keeso, I will give them a try. Did you just leave gamma and film modes, etc. on factory settings? I should also note that I have no flashlighting like my old ES8000 and the off angle viewing is great, despite what a few others have posted.
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post #1542 of 7420 Old 06-15-2013, 05:06 PM
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AGuy01 , I feel your pain.

When you call for support , well you expect some help on the other end , but not Samsung.

If they had some sort of a clue it would be a start , but they are total ignorant of the products they sell , and they are supposed to know more than us ?
We are in the trenches , we have our a$$ in the grass everyday with these things , the least they could do would be to learn a little.

Must be a great place to work , you don`t have to do a frack`n thing , just make up some stupid answer to appease the person calling , that is why I won`t call.

Anyone owning the F8000 or thinking about owning can find far more help here than by calling Samsung support.

Sorry , just had to rant biggrin.gif ... rant over + feel better biggrin.gif

Later smile.gif

Gary 
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post #1543 of 7420 Old 06-15-2013, 06:47 PM
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Quote:
Originally Posted by gq91355 View Post

Samsung UN65F8000
Yamaha RX-V667 receiver
DirecTV HR23 DVR

Just got the Samsung 65 last week. Was loving it up until an unusual problem that no one has been able to diagnose. All of a sudden, the screen just goes black for a moment, than back to the picture. There is no loss of audio, and this happens randomly and only while watching DirecTV. Here is a link to a very brief video (19 seconds) that I took of the problem earlier today:

http://www.youtube.com/watch?v=7pNnIY6yDes

The Samsung has one HDMI cable only going from the TV to the Yamaha receiver. The DirecTV DVR is connected to the Yamaha receiver with an HDMI cable as well. This is the exact same configuration I used with my 2 year old Samsung 55 LED with no problems at all. I have completely reset the TV twice, and have turned off the Eco mode as well. Unfortunately, the problem persists.

Has anyone seen this before? All input is appreciated. Thanks!

Do you have the Directv DVR's Resolution set to 1080i/p or all resolutions set? Do you have CEC HDMI Control on with the TV?
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post #1544 of 7420 Old 06-15-2013, 11:30 PM
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Originally Posted by eagle_2 View Post

Obviously then when the reviews mention the poor off-angle viewing, they are just imagining it.

It's obvious that some people are definitely experiencing poor viewing angles. That's why I found it so weird that the picture looked identical to me dead on anf at 170 degrees in best buy. I remember my es8000 bring awful at this. You could be right about the lighting in there, the other thing I just thought of is the fact that the tv was slightly above my head. So if I was already experiencing somewhat washed out colors and contrast from being below the horizontal axis, maybe that's why the side angle was no worse. I was already seeing it worse than dead on. Part of me also wouldn't put it past samsung to make a first batch of tvs with their s-pva panels so their tvs get great reviews and look great on showroom floors and then switch to a cheaper va panel to cut costs when they give their price drops lol. Uh oh now I am reviving the conspiracy theories...should have kept my mouth shut smile.gif
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post #1545 of 7420 Old 06-16-2013, 12:17 AM
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Thanks for your reply, Justin.

Of all resolutions available on the DirecTV DVR, 1080i and one of the 480 options (I don't remember which) were unchecked. I have now checked them all.

The Anynet/CEC HDMI option was on. I have now turned it off since it does not seem I need it on.

UPDATE: That video blink just started happening for the first time while watching a movie on my Oppo BDP-93 Bluray player earlier tonight.
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post #1546 of 7420 Old 06-16-2013, 12:27 AM
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Quote:
Originally Posted by jedi29 View Post

The Samsung F8000 series of LCD/ LED 3-D , have the worst viewing angle I have ever seen in an LCD tv ... plain and simple !

If you can get 15 degrees off axis before the white balance drops , your are lucky , just plain terrible frown.gif


Hey Eagle ,

I`ll check out that 3D lighting issue , but so far , when I go to 3D mode and back every thing stays the same.
However when I do use 3D , I don`t change much , and I don`t use it that often , but next time I do I`ll take note and post wink.gif

Take care biggrin.gif

Gary 


_______________________________________________________________________


YES , the F8000 is the best there is for 2013 for the price and size most wanted ( 46" & 55" ).

Of course the Sony 4K XBR`s are better , but at twice the cost and no 46".
If Sony would have made a 40" , with the speakers on the side , I would be watch it instead of the F8000 ~!

Agreed about the poor viewing angle. It really is extremely narrow before the image shifts. I kid you not when I say that when I shift from one side of my seating arrangement to the other, the black levels start to shift. In fact, just me moving from the center to a single person over left or right, the image starts to shift a little bit. Sure it's still very watchable, and it doesn't fall apart too bad at that narrow a range - it's virtually the same from just a single person distance, but it does start to affect how the blacks look for sure.

Everything gets remembered in 3D mode except the light output setting under the 3D menu when in 3D mode. I called Samsung yesterday, and reported the issue with the 3D light control setting resetting to default of low each time it's rebooted. The rep told me she thinks she knows a way around that and might be able to help - so she had me switch to TV source, then go into 3D mode, then switch 3D light control to high, then exit 3D mode and reboot the set. Then she had me go back to HDMI 3 and see if 3D light output was still on high, and sure enough, it still reset to low. Hilarious. At that point she didn't know what to do. She said she could see how that would be annoying, and she wrote up a feedback ticket, and said that the feedback would definitely be read by people who take these things seriously. I also asked her to add the high input lag in game mode to the feedback, along with the stuttering AMP issues (I explained those issues a bit to her for the feedback, but didn't go into as much detail as I did the other day with the "specialist" that called).

So now we'll see if anything improves with these issues. I'd be shocked if anything improves though.
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post #1547 of 7420 Old 06-16-2013, 12:31 AM
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Quote:
Originally Posted by pinibo View Post

"Apparently you're missing your quotient of anal-retentiveness, which is in full supply around here.

Check out the pics of off-angle viewing posted in the review linked to just a few posts back. Looks just fine to me, for such extreme angles as they show.

If you're on the fence, I'd say, get down and hie thee to thy local Best Buy or whatever. I think for folks like you and me, this set will prove to be amazing....
"


Yep, I will do that shortly. Great viewing angle.

Being a retired (not retarded...lol) senior with time on my side, I went back to Hhgregg and talked to a salesman about the viewing problem on F8000. The short of it was that there are none. The 50", 60" and the 65" do not use the same glass as the 75".

The viewing angle on the 50", 60" and the 65" is capable of 178 degree viewing. The 75" does suffer from viewing angle.

But then again, we may have different screens in Florida...the heat, you know. wink.gif

Boloney. I own the 46" and the viewing angle is not anything even remotely close to 178 degrees . No way. More like 20-30 max before the blacks really start washing out. Viewing angle doesn't mean if you can see any image at all from any given angle - it means how well that image retains it's color saturation, contrast, and black level at that angle. And anything past 30 degrees and this set loses a ton of contrast and the black level is out the window.
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post #1548 of 7420 Old 06-16-2013, 12:42 AM
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Quote:
Originally Posted by AGuy01 View Post

I just finished talking to a customer support agent. She had no idea what the hell I was talking about. In fact, she didn't know what input lag was and kept trying to tell me that my game systems and not the TV must be faulty. She even asked me if I was controlling those games with the TV's remote. I had to pause because I didn't know how to answer that one. Eventually I got so frustrated that I just hung up.

Sorry to hear about your experience - though I'd say it's pretty typical from Samsung. They truly have some of the dumbest, most clueless customer service reps and "techs" that I've even had the misfortune to speak to. I'm no expert by any means, but these Samsung reps are totally ignorant of their products, and even the advanced techs are totally clueless. It's shame that this is the level of support we get from them. Now compare that to a company like EVGA or Yamaha whom I've called a few times in the past for tech-related issues and both companies seemed very knowledgeable of their products and how they work. Once I was misinformed by an EVGA tech about something, and it took a second call to clarify it, but it wasn't their fault so much as NVidia's in that particular case since NVidia didn't report their specs properly to EVGA regarding HD audio support (My current video card doesn't support Dolby HD Master Audio/DTS True HD even though they thought it did at first). Still, Samsung's support is legendary for their lack of usefulness.
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post #1549 of 7420 Old 06-16-2013, 12:48 AM
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It would be nice to read a pro review about a US set. Every review so far has been the EU model, which is rather different due to different features that affect black levels and other functions. FlatpanelsHD is based on the EU model also apparently.
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post #1550 of 7420 Old 06-16-2013, 02:10 AM
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Originally Posted by eagle_2 View Post

It would be nice to read a pro review about a US set. Every review so far has been the EU model, which is rather different due to different features that affect black levels and other functions. FlatpanelsHD is based on the EU model also apparently.

There is one at... Plasma TV Buying Guide .com

OLED Panels/ 4K Ultra HD TV... Redefining an Imperfect World

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post #1551 of 7420 Old 06-16-2013, 05:06 AM
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Quote:
Originally Posted by gq91355 View Post

Thanks for your reply, Justin.

Of all resolutions available on the DirecTV DVR, 1080i and one of the 480 options (I don't remember which) were unchecked. I have now checked them all.

The Anynet/CEC HDMI option was on. I have now turned it off since it does not seem I need it on.

UPDATE: That video blink just started happening for the first time while watching a movie on my Oppo BDP-93 Bluray player earlier tonight.
I also have DirecTV and have experienced a similar, but not identical issue. Sometimes when I turn on the set after a few minutes the screen goes black and then comes back on. When it happens, the resolution info appears in the top left of the screen, i.e., it has the exact same effect as if I'm changing the input source. At first I thought it was an HDMI handshake issue, but since it never happens more than once during any viewing session and also doesn't happen during every viewing session, I don't think that's the case. Your situation may be a bit different though b/c when it goes black on the picture returns, it doesn't show the resolution info on the top left like it would when you're changing the source.

As an aside, I have my DirecTV STB connected via HDMI directly to the Sammy and have audio running from the DirecTV STB via digital coax to my Denon receiver. I have also selected all resolution choices and have selected static 1080i instead of native.

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post #1552 of 7420 Old 06-16-2013, 06:08 AM
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Quote:
Originally Posted by gq91355 View Post

Thanks for your reply, Justin.

Of all resolutions available on the DirecTV DVR, 1080i and one of the 480 options (I don't remember which) were unchecked. I have now checked them all.

The Anynet/CEC HDMI option was on. I have now turned it off since it does not seem I need it on.

UPDATE: That video blink just started happening for the first time while watching a movie on my Oppo BDP-93 Bluray player earlier tonight.

Try upgrading the hdmi cable to one of the latest and greatest. I think 1.4b is the latest. Had the same problem on my 65" f8000 going from a bluray player (Samsung) to the TV. Worth a shot rather then exchanging the TV. My 65 looks great by the way no flash lighting or banding to be found.
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post #1553 of 7420 Old 06-16-2013, 07:16 AM
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Hi All,

I could use your help. I'm deciding between the 60" F8000 and the 60" F7500. The issue I have with the 60" F8000 is the stand. My entertainment center is only 51" wide, but, from what I understand, the stand for the 60" F8000 is 53" wide.

Offhand, maybe if the stand hangs off each end by an inch, that would be OK? OTOH, I wonder if those two inches are important because it appears that is part of the stand that curves back in front of the TV. So, it looks like it might be important for stability purposes.

EDIT: According to Crutchfield, the stand is 51 3/4" So, I'll have at most a total of 3/4" not supported. Is that close enough?


Second question. Currently, I have my center channel on the front of my entertainment center set right in front of the TV. My current TV stand is a few inches tall, so the center channel doesn't interfere with viewing the TV screen. However, with this TV, it seems that the TV is so low that a center channel placed in front of it will block the TV. Does that sound like that will happen? Am I forced to wall mount the center channel? Other options? Thanks!


Thoughts?
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post #1554 of 7420 Old 06-16-2013, 08:30 AM
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Quote:
Originally Posted by gq91355 View Post

Thanks for your reply, Justin.

Of all resolutions available on the DirecTV DVR, 1080i and one of the 480 options (I don't remember which) were unchecked. I have now checked them all.

The Anynet/CEC HDMI option was on. I have now turned it off since it does not seem I need it on.

UPDATE: That video blink just started happening for the first time while watching a movie on my Oppo BDP-93 Bluray player earlier tonight.

Quote:
Originally Posted by RMSko View Post

I also have DirecTV and have experienced a similar, but not identical issue. Sometimes when I turn on the set after a few minutes the screen goes black and then comes back on. When it happens, the resolution info appears in the top left of the screen, i.e., it has the exact same effect as if I'm changing the input source. At first I thought it was an HDMI handshake issue, but since it never happens more than once during any viewing session and also doesn't happen during every viewing session, I don't think that's the case. Your situation may be a bit different though b/c when it goes black on the picture returns, it doesn't show the resolution info on the top left like it would when you're changing the source.

As an aside, I have my DirecTV STB connected via HDMI directly to the Sammy and have audio running from the DirecTV STB via digital coax to my Denon receiver. I have also selected all resolution choices and have selected static 1080i instead of native.

It's best to leave the Resolution at 1080i and 1080p on Directv so the TV won't switch resolutions every time you change a channel. Some Movie Channels are in 1080i whereas some other channels are in 720p so keeping your DVR set to one resolution will give you a more seamless channel changing experience. Check the 1080p as well in case you watch Directv Cinema Movies.
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post #1555 of 7420 Old 06-16-2013, 09:09 AM
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Originally Posted by BassMonger1 View Post

I second that. I was in best buy and the set looked perfect from all angles. Maybe the 60" will be different, or maybe the panel in best buy was a different version, but it did not look bad at all despite what a lot of people here and professional reviewers are saying. I am pretty picky about my sets. I am baffled.

Your not going to see some of the issues of a set when viewing them in a big box store like Best Buy or Fry's or where ever. Places like that have their sets in what is called "Store mode" store mode has settings that can't be permanently change and usually are in vivid mode with a high backlight and enhanced black mode set, plus they have their on video feed or source running to it.

When your at said store lookong at all the tv's do see the flashlighting or clowding issues people complain about? Or the banding and off angle issues? Most of the time you won't till you get home and get it setup.

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post #1556 of 7420 Old 06-16-2013, 09:18 AM
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It could also be differing tolerances to viewing angles. There's no question that the image changes when you move off-angle, but personally it's not dramatic enough where I couldn't sit anywhere but the center.

And everyone needs to badger Samsung about how ineffective Game Mode is in the hopes of getting a firmware update. 80ms is still too high. Last year's sets brought that number down to 30ms. How did they screw that up?
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post #1557 of 7420 Old 06-16-2013, 09:42 AM
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Originally Posted by Justin Sullins View Post


It's best to leave the Resolution at 1080i and 1080p on Directv so the TV won't switch resolutions every time you change a channel. Some Movie Channels are in 1080i whereas some other channels are in 720p so keeping your DVR set to one resolution will give you a more seamless channel changing experience. Check the 1080p as well in case you watch Directv Cinema Movies.
I agree, although with DirecTV, there is no option to leave the resolution at 1080p. You can select it as one of the choices, and it will automatically switch to 1080p if there is 1080p content, but you can't have it fixed at 1080p.

Rich S
TiVo since 1999
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post #1558 of 7420 Old 06-16-2013, 10:09 AM
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Originally Posted by RMSko View Post

I agree, although with DirecTV, there is no option to leave the resolution at 1080p. You can select it as one of the choices, and it will automatically switch to 1080p if there is 1080p content, but you can't have it fixed at 1080p.

That's true. I just have 1080i and 1080p checked. Although, if you have something like a Google Player or an Oppo Blu-Ray Player that has HDMI Standby Passthrough that's connected to Directv Box you can select 1080p by itself and it does clean the picture up. I had the Sony Google Player and Genie hooked up that way and loved it but the Genie had issues with changing channels being connected to the Google Player. Not to derail the thread but I was also able to connect my Optical Soundbar to the Google Player and get sound from Genie since it was connected to Google Player. Long story short, I only had optical inputs on Soundbar and Digital Coax for sound on Genie so I had to work around it. I was also able to bitstream sound from Genie to Google Player to Soundbar. It sounded a million times better than my current setup which is 5.1 without Google Player (only Directv Content, Blu-Ray is a different story).
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post #1559 of 7420 Old 06-16-2013, 10:11 AM
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Originally Posted by terry1hockeyfan View Post

Thanks keeso, I will give them a try. Did you just leave gamma and film modes, etc. on factory settings? I should also note that I have no flashlighting like my old ES8000 and the off angle viewing is great, despite what a few others have posted.
I left everything else at default. I can only see the flashlighting because I'm in a finished basement without windows and the lights are dimmed way down. If I turn the lights on halfway there is no visible flashlighting. I agree with you about off angle viewing. I am on an 11 foot wide couch 13.5 feet away and have a great picture from anywhere on it.
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post #1560 of 7420 Old 06-16-2013, 10:30 AM
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Thanks for the suggestions. Very much appreciated! I will change the DirecTV DVR to 1080i and 1080p only, and will keep you posted. I also have a new HDMI 1.4 cable ready to try for additional troubleshooting, if necessary.

I assume turning off the Anynet CEC HDMI feature is no big deal?
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