Official Samsung UN**F6300 series LED TV Owners Thread. - Page 75 - AVS Forum
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post #2221 of 2231 Old 11-09-2014, 06:10 PM
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Originally Posted by michael1996 View Post
Firmware Environment
Description OS Release Date Language Size (MB) Download File
Upgrade File(USB type) (Firmware) (ver.2204.3)
This firmware is for TV Model(s): LED F5500/F6300/F6350/F6400/F6800/F7050/F7100/F7150, PDP F5500
The version is 2204.3
This firmware update will improve the following:

- Solves Netflix loading issue

- Solves Auto Off-On Issue

- Solves the issue Smart Control does not work.

- Solves Network Connection Issue with Wireless Router.

- Improves Picture Quality.

- Solves the issue Screen Mirroring does not work.

- Solves the issue Digital Clean View does not work correctly.
This firmware is also meant to upgrade the Smart Hub to the one that comes on the 2014 models.
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post #2222 of 2231 Old 11-11-2014, 07:53 AM
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I bought the 75" version from Sam's back in the spring. I noticed some very bad clouding but have just let it go....until Friday. I only notice it on really dark scenes (or when there is no input into the TV) but I am fed up with it. I called Samsung and they turned the incident over to Precision Television who called me yesterday.

Has anyone had any success in getting the clouding fixed? Will Precision Television bring out another unit if this cannot be fixed? I am curious to anyone else's experience with this.
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post #2223 of 2231 Old 11-13-2014, 08:16 PM
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Bad luck or continued problem

I recently picked up the Samsung UN65F6350 LED smart TV. It was "manufactured Dec, 2013."
Take it home, turn it on, start to watch a show, it restarts by itself randomly. I update all firmwares.
About a week later it restarts itself again randomly while being used. Then about 1 week later it continues to restart off and on over and over for about 30 minutes straight. Unplugging it and plugging it on does nothing. Then it magically fixes itself.
Then a couple days ago it up and will not work ever again. Cycling on and off over and over.

A bit of google research and i find Samsung was sued by virtually everyone with a samsung panel a few years back for completely faulty parts. They were an absolute nightmare to every customer, gave every single customer an impossibly difficult time trying to get their TV fixed; and didn't honor broken down TV's even days after the class action lawsuit statute of liability was over.

So now I have this brand new 3 week old crappy Samsung TV that the dealer is going to "fix." I don't even want this POS now that i know how this company treats its customers.

How is this still a problem in 2014? How can a class action lawsuit not help a company come to a realization that chinacheap parts isn't the answer.
Am i the only one that's still having 2008 Samsung problems in 2014?
So annoyed
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post #2224 of 2231 Old 11-14-2014, 09:11 AM
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Quote:
Originally Posted by pnewse View Post
I recently picked up the Samsung UN65F6350 LED smart TV. It was "manufactured Dec, 2013."
Take it home, turn it on, start to watch a show, it restarts by itself randomly. I update all firmwares.
About a week later it restarts itself again randomly while being used. Then about 1 week later it continues to restart off and on over and over for about 30 minutes straight. Unplugging it and plugging it on does nothing. Then it magically fixes itself.
Then a couple days ago it up and will not work ever again. Cycling on and off over and over.

A bit of google research and i find Samsung was sued by virtually everyone with a samsung panel a few years back for completely faulty parts. They were an absolute nightmare to every customer, gave every single customer an impossibly difficult time trying to get their TV fixed; and didn't honor broken down TV's even days after the class action lawsuit statute of liability was over.

So now I have this brand new 3 week old crappy Samsung TV that the dealer is going to "fix." I don't even want this POS now that i know how this company treats its customers.

How is this still a problem in 2014? How can a class action lawsuit not help a company come to a realization that chinacheap parts isn't the answer.
Am i the only one that's still having 2008 Samsung problems in 2014?
So annoyed
Slow down a little and don't believe everything you read on the Internet. Yes, what you are seeing has been a problem for some sets, but many of us have these TVs and enjoy them very much. Concluding that Samsung treats every customer like crap is certainly wrong. You claim you updated the firmware, but don't mention any particular version. The latest release (recent) claims to fix the problem (but so did the last few releases). Let the dealer or Samsung try to fix it. It could be a power supply problem. You also mention the LCD panel itself. A number of different panels are used in these sets and that has nothing to do with the problem you are having.
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post #2225 of 2231 Old 11-17-2014, 06:41 PM
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Installed the latest firmware 2204.3. Even with the backlight at maximum 20 you can still see PWM effects when you waggle your fingers in front of the TV.

I'm not sure if I'm imagining things or what but I think Samsung has actually lowered the PWM frequency of the backlight and I don't even know why. Anyone feel the same way?
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post #2226 of 2231 Old 11-18-2014, 08:21 AM
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Bad Panel

So this weekend I noticed a line going from top to bottom on the right side of the screen. We purchased the 75 inch model in December of last year. In Jan we had a new model brought out due to terrible clouding on the original TV and now this.
Best buy is replacing the "panel" because the TV is still under the one year samsung warranty. So instead of swapping out the TV for a different one (our third in less than a year) they will preplace the panel. The cost to have a tech come out and the cost of the panel itself ....just doesnt make much sense.
I plan on using my best buy extended warranty to simply exhange this for a different make and model all together. 3 TV's in less than a year.
I understand the whole "panel lottery" thing so perhaps we just have terrible luck but in any case I think I am thru with Samsung....
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post #2227 of 2231 Old 11-19-2014, 08:49 AM
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I am in canada and my tv wont turn on today, not sure whats wrong, well it will turn on but no picture (the odd flicker) then it keeps cycling on and off?

I just have a few questions.

1. Any idea what the problem maybe, even just a hunch?

2. I started warranty repair with samsung, any idea how long this procedure takes?

3. If the mainboard or something is gone will i loose all my settings, and what about calibration? Aren't these sets calibrated in some way out of the factory, im just not sure how this all works, the local repair man in canada i have little faith in.

4. To the poster above i bought mine at future shop in canada (our version of best buy) they actually helped you out? Maybe I should deal with them but last time i dealt with them they basically told me to talk to the manufacturer they handle the warranty. It sounds like you got some great service that they are dealing with it. Although later you mentioned the extended warranty, i did not take that, maybe i should have. I doubt they will help me much without it.
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post #2228 of 2231 Old 11-20-2014, 07:07 PM
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Quote:
Originally Posted by Sunspark_007 View Post
Installed the latest firmware 2204.3. Even with the backlight at maximum 20 you can still see PWM effects when you waggle your fingers in front of the TV.

I'm not sure if I'm imagining things or what but I think Samsung has actually lowered the PWM frequency of the backlight and I don't even know why. Anyone feel the same way?
Can you explain what the effect looks like. I tried doing that but I don't notice anything.
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post #2229 of 2231 Old 11-21-2014, 08:14 AM
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Easiest way to demonstrate is to have a white background on the screen. Backlight at 20. While waving your hand and looking at your fingers turn the backlight lower and lower. If you see strobing effects then you can see it. Compare to a different device at max and note that your fingers are smoother and then switch back to the TV and note that there is still a touch of the strobe effect.
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post #2230 of 2231 Old 11-21-2014, 08:15 AM
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Does anyone understand why the HBO-Go app needs to be consistently "activated", which can take up to 24 hours before one can watch again on the TV? I watch something on HBO-Go a couple nights in a row, then, go to watch again, and I have to re-enter an activation code on the PC web site. I then get a "cannot connect at this time" message.

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SF Bay Area - OTA & Xfinity

Samsung UN46F6350
Marantz NR1604
TIVO Premiere
Samsung BD-5900
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post #2231 of 2231 Old 11-22-2014, 08:00 AM
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I see the strobing effect now. I wonder what they did...
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