Originally Posted by Rixvegas
Thought I would let you guys know about some issues that happened to my 65X9004a. It developed horizontal lines, roughly 12 close togethet and also bubble where glue had started to go off near the edges. Sony replaced the tv 3.5 yrs after purchase. Six months past warranty with a brand new 65X9300e and a free 4k player. They initially gave me a refurbed unit but that was defective. Anyway the sent a brand new one. I'm a little sad as the 65X9004a was an impressive panel. Best looking. Anyway that now lives in my garage
My TV Model # XBR-65X900A has just developed the same problems as your. If you can help pointing me the directions/actions that you took to get it repaired/replaced, I really appreciate your help. I sent you a PM a few days ago but no replied so far...Thanks.
To the Owners of this TV,
the details problems of my TV is described as followed:
"...Dear Sony Officers,
About five months ago my TV started showing many multiple fine horizontal lines across the screen (to be exact upon counting the lines there are thirty fine lines from the bottom to the top of the screen) and a patch of fainted green rectangular 6inX10in on top of the screen about eleven o’clock position from where I sit.
When I un-plugged the TV and plug back the problem go away. The problem sometime come back and required me sometime to un-plugged and/or re-set the TV to manufacture setting then the problem go away again. So I thought that since the problem is not permanent and there is little efforts fix the situation there is no concerned.
Yesterday, the problem came back but this time it is permanent. I have going through everything that I normally do to fix this problem from unplug the unit and all connections to reset the unit to manufactured setting. Nothing would cure the problem this time. I was about to call in for the extended warranty service that I purchased from Sony store along with the TV but now realize that it was just expired in June 23, 2017.
I’m so sad that my TV is down and out of warranty and wished that I should have call it in when the TV’ s problems first started developed. The main reason that I hesitate to call in was because I love this model so much and willing to put up with the little problems since the problems resolve itself by me going through my little efforts..."
If anyone have been able to resolve the problem similar to mine, I really appreciate the help.
Thank you all in advance.