Official Seiki SE50UY04 50-Inch 4K UHD Owners Thread - Page 7 - AVS Forum
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Old 07-13-2014, 03:57 AM
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Originally Posted by mks100 View Post
Does anyone know the Firmware "Version" available on Seiki's Web Site? Just purchased my SE50UY04 yesterday and didn't want to override a newer Firmware "Version" (mine is listed as 1.0 but I have not seen a build date on the Forum past August of 2013). I took a picture of my Version Info for reference. Thanks in advance.
The version on Seiki's site is also 1.0

there is a 1.1 shipping on some TVs but i could not get Seiki support to give me a copy. ymmv.
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Old 07-13-2014, 05:33 AM
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Originally Posted by gr3yh47 View Post
The version on Seiki's site is also 1.0

there is a 1.1 shipping on some TVs but i could not get Seiki support to give me a copy. ymmv.
I will let you know if I hear anything from Seiki. Thanks for the response.
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Old 07-13-2014, 07:58 PM
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Does anyone know how to disable the internal scaling of a Seiki 4K TV? I would like to trade off some of the resolution for a better refresh rate (30Hz = bad input lag for me). However, the internal scaler seems to be horrible.

I'd like to send 2560x1440 @ 70Hz and would like to disable the internal scaler of the Seiki (i.e. have 1:1 pixels => black bars on the top and bottom). I'm currently sending 2560x1440@70 from my Mac's HDMI.

I've cycles through the various zoom modes but all of them seem to zoom/scale to some extend (even the 1:1 mode!).
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Old 07-16-2014, 10:14 AM
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Originally Posted by username_taken View Post
Does anyone know how to disable the internal scaling of a Seiki 4K TV? I would like to trade off some of the resolution for a better refresh rate (30Hz = bad input lag for me). However, the internal scaler seems to be horrible.

I'd like to send 2560x1440 @ 70Hz and would like to disable the internal scaler of the Seiki (i.e. have 1:1 pixels => black bars on the top and bottom). I'm currently sending 2560x1440@70 from my Mac's HDMI.

I've cycles through the various zoom modes but all of them seem to zoom/scale to some extend (even the 1:1 mode!).

Menu > setup > zoom = "Just scan" should purely show what the GPU sends. check in your GPU driver software for a setting for where scaling is performed, in NVidia control panel it is under desktop size and scaling options, set to 'perform scaling on: GPU' and 'scaling:full screen'
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Old 07-16-2014, 10:17 AM
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Originally Posted by mks100 View Post
I will let you know if I hear anything from Seiki. Thanks for the response.
In my experience, you have to call them before 2pm Pacific or don't bother, they won't answer. Earlier is better still.

They also refuse to answer emails from what i can tell.
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Old 07-16-2014, 12:09 PM
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NEWS FROM SEIKI:

Seiki Unconverting UHD BDP

http://www.twice.com/news/blu-raydvd...y-player/45776

Seiki Ultra HD Pro Line

http://www.twice.com/news/tv/seiki-u...monitors/45801
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Old 07-17-2014, 08:38 PM
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Got a Seiki 50 inch from Sears. I've got it hooked up in bedroom to Directv receiver. I've got the Uvision cable connected. All I get is 1080p. How do I get it to display 4k? Is there a way to lower the HZ on the receiver to 30. that's how I got it to work with my 39inch a Seiki on my Surface Pro.
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Old 07-18-2014, 10:19 PM
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Originally Posted by bballista View Post
What am I doing wrong?


This TV doesn't seem to work that way. I think that was a "generic" how to upgrade firmware for their TVs but this one is different
It worked for me:

#1 :Formatted flash drive (I used a Kingston DataTraveler 32GB USB 3.0, but I'm sure others work)... fat32, disabled the quick format option..

#2 ownloaded the firmware .zip file

#3 :Unzipped the .img file in the .zip file, and put this on the flash drive.

#4 :Unplugged the TV

#5 :Plugged the USB flash drive into USB 1 (The one in the back.. it seems to make a difference.)

#6 :Plugged in the TV. It loaded the new firmware right up.

#7 :Unplugged the TV when it was done, and removed the flash drive.

It's also worth noting, this fixed the TV when it was bricked through using the service menu (Menu 0000)

-Myke
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Old 07-19-2014, 01:11 AM
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Need Help!

I got the 50" today but it's doing 1080p,would like to go 2560x1440@70.Specs Amd 7970 crossfire,win-7 Ult.Fireware is the v1.1 on HDMI any help would be appreciated.
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Old 07-20-2014, 12:44 AM
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Quote:
Originally Posted by gr3yh47 View Post
On the tv menu > setup > aspect or zoom = just scan

Will fix the overscan, had the same thing on my nvidia gtx 550ti
Thanks. Nvidia has updated drivers so didn't need a new 4k card. Getting the full resolution now from PC.

Blu-rays (many) looking stellar at 4k through the cable.

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Old 07-22-2014, 07:19 PM
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Cool

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Originally Posted by Spike21 View Post
I got the 50" today but it's doing 1080p,would like to go 2560x1440@70.Specs Amd 7970 crossfire,win-7 Ult.Fireware is the v1.1 on HDMI any help would be appreciated.
Video signal setting should be 3840x2160 max must also 24hz or 30hz max refresh rate.

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Old 07-22-2014, 07:40 PM
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Originally Posted by mks100 View Post
I will let you know if I hear anything from Seiki. Thanks for the response.

Any response or answer about the firmware update?

It appears the version number of the download on the website is lower than what's already in the sets being sold in recent months.

Is this accurate? My set has the 1.1 Customer Version but I still see the issue with screen blanking, losing the signal momentarily intermittently.

Not sure if the posted firmware (or the one hacked and posted by user in this thread) corrects the issue and improves anything or not...
Attached Images
File Type: gif CurrentSoftwareVersion.gif (380.2 KB, 8 views)

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Old 07-23-2014, 04:58 AM
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Quote:
Originally Posted by Dahlsim View Post
Any response or answer about the firmware update?

It appears the version number of the download on the website is lower than what's already in the sets being sold in recent months.

Is this accurate? My set has the 1.1 Customer Version but I still see the issue with screen blanking, losing the signal momentarily intermittently.

Not sure if the posted firmware (or the one hacked and posted by user in this thread) corrects the issue and improves anything or not...
If you are using the Seiki scaler cable that may be the source of your problem. Tried one on the 39" and the loss of signal (blanking) started and became more frequent over time. Removed scaler and no blanking since then. Sent cable back to amazon and didn't replace. Software version 1.1.
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Old 07-23-2014, 06:26 AM
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Quote:
Originally Posted by Dahlsim View Post
Any response or answer about the firmware update?

It appears the version number of the download on the website is lower than what's already in the sets being sold in recent months.

Is this accurate? My set has the 1.1 Customer Version but I still see the issue with screen blanking, losing the signal momentarily intermittently.

Not sure if the posted firmware (or the one hacked and posted by user in this thread) corrects the issue and improves anything or not...
My 50" set has the same version, and I have not experienced any issues with or without the U-Vision cable. I would suggest you make sure that you're using a high-speed HDMI cable; I've had issues with the cable included with the TV, so I would not recommend it. Anyone using the U-Vision cable needs to make certain that the USB line is plugged into a jack that can provide sufficient power for the scaler chip...some ports apparently do not.
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Old 07-24-2014, 06:05 PM
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Questions, Need Help Please!

I got the 50-Inch 4k Seiki today. I set up with my xbox one and I could not get 1080p 120Hz? Is it possible and what do I need to do to make this happen. Currently it displays 1080P 60Hz. I have read all comments on this forum and unless I missed something or just didn't follow I didn't see the answer to my question.

I also connected the tv to my direct tv box and the best picture I could get is 1080i 60Hz ( note I am using the Seiki hdmi up-converter cable). I went into my direct tv setting and when I switch it to 1080p, the Seiki tv says its displaying in 4k 3840x2160 4k 24Hz, this last for about 10 seconds and then it kicks me back to 1080i 60Hz.
*note when I switch HDMI cords with the cord received in the box, I can select 1080P in my direct tv settings, after clicking 1080p the tv switches to 1080p 24Hz and once again after 10 seconds I get kicked out and this time saying (from the direct tv) that my tv supports it and will work with certain channels when possible and then instantly kicks me back to 1080i?

I have not tested 4k out yet, I hopefully will have time to play around with that tomorrow/ or saturday!

Any information that could help me out would be greatly appreciated!
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Old 07-25-2014, 09:18 PM
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Massive Light Blled

Hi all, I recently received the SE50UY04 and am pretty pleased with it during the day. However, when viewed at night (in a dark room), I am seeing enormous amounts of light bleed from the corners during dark scenes (see attached photo). I have the SE39UY04 as well and the light bleeding isn't noticeable. Does anyone else have light bleed this bad?

IMG_20140725_230000082.jpg
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Old 07-27-2014, 11:41 AM
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Quote:
Originally Posted by dday04 View Post
I got the 50-Inch 4k Seiki today. I set up with my xbox one and I could not get 1080p 120Hz? Is it possible and what do I need to do to make this happen. Currently it displays 1080P 60Hz. I have read all comments on this forum and unless I missed something or just didn't follow I didn't see the answer to my question.

I also connected the tv to my direct tv box and the best picture I could get is 1080i 60Hz ( note I am using the Seiki hdmi up-converter cable). I went into my direct tv setting and when I switch it to 1080p, the Seiki tv says its displaying in 4k 3840x2160 4k 24Hz, this last for about 10 seconds and then it kicks me back to 1080i 60Hz.
*note when I switch HDMI cords with the cord received in the box, I can select 1080P in my direct tv settings, after clicking 1080p the tv switches to 1080p 24Hz and once again after 10 seconds I get kicked out and this time saying (from the direct tv) that my tv supports it and will work with certain channels when possible and then instantly kicks me back to 1080i?

I have not tested 4k out yet, I hopefully will have time to play around with that tomorrow/ or saturday!

Any information that could help me out would be greatly appreciated!
1080p@120Hz evidently needs the firmware hack posted in this thread here: Official Seiki SE50UY04 50-Inch 4K UHD Owners Thread

Quote:
Originally Posted by arupman View Post
Hi all, I recently received the SE50UY04 and am pretty pleased with it during the day. However, when viewed at night (in a dark room), I am seeing enormous amounts of light bleed from the corners during dark scenes (see attached photo). I have the SE39UY04 as well and the light bleeding isn't noticeable. Does anyone else have light bleed this bad?

Attachment 180530
Don't see it. Maybe a defective unit best returned.

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Old 07-27-2014, 01:39 PM
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Originally Posted by arupman View Post
Hi all, I recently received the SE50UY04 and am pretty pleased with it during the day. However, when viewed at night (in a dark room), I am seeing enormous amounts of light bleed from the corners during dark scenes (see attached photo). I have the SE39UY04 as well and the light bleeding isn't noticeable. Does anyone else have light bleed this bad?

Attachment 180530
Have you reduced the backlight setting? If not, go into the service menu (menu> press 0000) under other and reduce it to something like 40-50 and see if that makes a difference, If so, adjust contrast up to compensate if needed. Perhaps I am lucky but the 39" I use for a pc monitor has very good backlight uniformity with backlight set at 40. Good luck.
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Old 07-27-2014, 04:00 PM
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Originally Posted by dsinger View Post
If you are using the Seiki scaler cable that may be the source of your problem. Tried one on the 39" and the loss of signal (blanking) started and became more frequent over time. Removed scaler and no blanking since then. Sent cable back to amazon and didn't replace. Software version 1.1.
Quote:
Originally Posted by Rudy1 View Post
My 50" set has the same version, and I have not experienced any issues with or without the U-Vision cable. I would suggest you make sure that you're using a high-speed HDMI cable; I've had issues with the cable included with the TV, so I would not recommend it. Anyone using the U-Vision cable needs to make certain that the USB line is plugged into a jack that can provide sufficient power for the scaler chip...some ports apparently do not.
I have both a scaler cable and an adapter. I also run my PC straight since it can put the required 4K/24hz signal directly.

I did notice early on that the USB power on the Seiki cable and the adapter can be a source of issues. When I had them connected the TVs own USB connections sometimes i had to connect and reconnect it due to a complete loss of signal.


I have both cables hooked up now USB to a wall adapter and that is working much better for the cable but still seeing blanking issues with adapter. Will need to try a little more process of elimination but I notice that it's only doing the blanking on 4K signal while 1080p signals are rock solid.

I'm using the Seiki cable that came with the TV and going to the adapter so I'm starting to suspect the adapter may be defective or there a problem with the particular hdmi input on 4K.

I do see a much less frequent blank out on my PC with a regular hdmi cable but it's infrequent enough to be bearable. On the Seiki adapter it's too frequent at 4K. Makes me think there is an issue still with firmware perhaps but not sure where to get an update that will definitely address it.

This is the part where I think I am paying the price for going with a cheap Chinese set AND early adopting.

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Last edited by Dahlsim; 07-27-2014 at 04:05 PM.
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