Help Please…getting "Resolution Not Supported, change resolution of external device" message on my UN55F8000. - AVS Forum
Forum Jump: 
 
Thread Tools
post #1 of 3 Old 12-23-2013, 08:28 PM - Thread Starter
Member
 
sportsmaven20's Avatar
 
Join Date: Sep 2011
Posts: 30
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I just purchased a UN55F8000 a few days ago and trying to watch a few Christmas movies with my kids and I'm getting a message on the screen that reads "Resolution not supported, change resolution of external device" message. I have a Panasonic BD60 BluRay player and it worked fine with my previous Samsung 7000 series LED. All external devices are run through my Marantz SR6005 AVR and the main HDMI (ARC) out from the SR6005 goes to the HDMI (ARC) In on the UN55F8000. I tried to get into the menu of the Panasonic BluRay player to see if I can change the resolution, but nothing came up on the TV screen.

Can anyone please shed any light on why I'm having this issue?
sportsmaven20 is offline  
Sponsored Links
Advertisement
 
post #2 of 3 Old 12-24-2013, 02:25 PM
Advanced Member
 
Phil17108's Avatar
 
Join Date: Feb 2012
Location: Orange County California
Posts: 917
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 1 Post(s)
Liked: 53
Could have something to do with the pass through on the Marantz AVR, bet there are a lot of menu items on it or somehow the ARC is the problem. Don't know how bright that is, something to take a look at.
Phil17108 is offline  
post #3 of 3 Old 12-24-2013, 03:03 PM - Thread Starter
Member
 
sportsmaven20's Avatar
 
Join Date: Sep 2011
Posts: 30
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Turns out it appears to be a firmware issue, so I splurged and purchased a new Samsung Blu Ray player today.
sportsmaven20 is offline  
Reply LCD Flat Panel Displays

Tags
Samsung 55 Inch 3d Ultra Slim Smart Led Hdtv Un55f8000 , Marantz Sr6005 Audio Video Receiver Black , Panasonic Dmp Bd60 Blu Ray Disc Player Black
Gear in this thread

User Tag List

Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off