Farewell to Vizio
I purchased my 60” M series Vizio about a month ago, and since that time I have been trying to come up with color settings that give me accurate skin tones. I tried the CNET settings but found them to give everyone a sunburned look. So I have spent hours trying various combinations of adjustments to get the skin tones right. Although they might look good on one channel, changing to another channel they could be completely off, usually with a greenish tint. If I adjusted that to get the greenish tint out, the skin tones on other channels would have a reddish tint. Even on the same channel watching the same program I could see one person with good skin tones and another with unacceptable skin tones. I ended up using CNET’s 11-point white balance settings, but I didn’t use their Color Tuner settings, and tried making subtle changes to try and fix the problem. I ended up with settings that were decent, but not great, and that was still with my tint setting at -10. But there was still a significant difference from one channel to the next.
I have posted a number of times on these forums, hoping that someone would post settings that would fix the problem. On paper the specs for these sets are excellent, and I really hated to give up on it, especially knowing that it would be very difficult to come up with another set with a full array backlight. I even returned the first set I bought, hoping I just got a lemon, but the second set was the same.
I have a Sharp Elite that I purchased last year (before they stopped making them), and I realized that I had perfect skin tones on that set, regardless of what channel I was on. I also have had a number of Samsungs and have been able to get excellent skin tones. So I know it is possible. I just don’t know why it seems not to be possible on this set. Maybe a professional calibration could fix it, maybe not. Obviously the Sharp Elite was a much more expensive set, but I still expected the Vizio to be able to be adjusted to give me consistent skin tones.
But having spent way too many hours trying to get this color right, and finding myself about to settle, I noticed that Best Buy was selling out last year’s top of the line Samsung UN60F8000 for $1,800. Obviously this was a lot more money than I paid for the Vizio, and maybe it’s not a fair comparison since that set typically sold for almost $3,000 when it was an active sku, But I managed to get the last one in my local Best Buy and I set it up last night. With no tint adjustment at all and 5 minutes of minor picture adjustments I had perfect skin tones on all channels. After putting in CNET’s calibration for that set I’m getting a picture and skin tones that are absolutely perfect, and do not vary noticeably from channel to channel. And my tint setting remains at 0.
So although I’m not thrilled about spending an additional $700, there is just no comparison between the color accuracy I’m getting on the Samsung vs. what I was able to get on the Vizio. It really hurts to give up on this, not only because of the extra money I had to pay, but also because of an otherwise bright and sharp picture that the Vizio had. I don’t understand why I was unable to get consistent and accurate skin tones, but at some point you need to throw in the towel.
I expect that this will be my last post on this forum. I wanted to post this just in case there is anyone else struggling to get the color right on this set, and to let them know that, at least in my experience, it really isn’t you; it is the set. Maybe their P or R series will correct this, or maybe even a firmware fix could do it. But I knew that I would never be satisfied with the Vizio color, and I am even more convinced of that now that I have seen how good it really can be. I am sure that one of these days Vizio will come out with a set that solves this problem, and I have no doubt that one day I will be a Vizio customer again. But until then I’m going to have to pay a little more to get the color accuracy that I need.