Originally Posted by trueimage
thanks for the info. Lucky you're so close to the border there.
Just went on Live Chat with Vizio.Ca and here is the conversation with Vizio rep Stormi:
Me: I'm glad to hear Vizio is now officially distributed in Canada. If I buy a Vizio TV in the States will the warranty be valid in Canada?
Stormi: Just a moment...
Sorry for the delay. We're working on getting to you as quickly as possible. If you need to run, please feel free to leave us a message
I am happy to see that you are considering becoming a VIZIO customer!! In order to be covered under warranty for your VIZIO TV, the TV must be purchased in Canada if you live in Canada. If you live in the United States the TV must be purchased in the United States.
Me: Thank you. A little disappointed but I understand. My Sony Blu-Ray player was purchased in USA and I had NO problem getting warranty service in Canada. Maybe Vizio should reconsider.
Stormi: I apologize for any inconvenience this may cause. I will forward your feedback to the appropriate departments.
Do you have any other questions for me at this time?
Me: No, thank you for the prompt reply.
WHO KNOWS WHAT WILL REALLY HAPPEN WHEN SOMEONE BUYS A SET IN THE STATES AND BRINGS IT BACK TO CANADA.
I PHONED COSTCO AS WELL. THEY SAID IF SOMETHING GOES WRONG WITH A TV BOUGHT AT COSTCO IN THE STATES YOU HAVE TO BRING IT BACK THERE FOR SERVICE. YOU CANNOT TAKE IT TO A CANADIAN COSTCO. I ONLY LIVE ABOUT 45 MINUTES AWAY FROM BELLINGHAM WA, SO IT'S NOT A BIG DEAL TO ME BUT IT MAY BE A DEAL BREAKER FOR OTHERS FURTHER AWAY.