Smudge Marks, Tiny Dots Inside Samsung UN65F8000 LED Screen - AVS Forum
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post #1 of 6 Old 02-21-2014, 03:20 PM - Thread Starter
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Hello,

I've had this tv for 3 days.
I just noticed this morning that there was what looked like a smudge mark on the bottom area of the screen.
I thought at first it was a finger print but when I looked closer, it looks like hundreds of tiny small dots that are inside the LED screen.
I was hoping this would wipe off but of course it wouldn't as it appears it is on the inside of the screen.


I called and reported this to Samsung and they said they would have a technician come out and look at it.
Samsung rep indicated they would most likely have to replace the screen.
After paying almost $3k for this tv and owning it for 3 days, I really do not want it taken apart and the screen replaced...
I would much rather have Samsung just replace the set.

Have any of you had a similar situation? I am hoping that Samsung will replace the tv vs taking it all apart and replacing just the screen.

I have taken a photo of the dots I am referring to, it is difficult to get this to show correctly but hopefully you can see what I am referring to.

Any advice?


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post #2 of 6 Old 02-22-2014, 02:57 PM
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I had a similar issue and did not want a repair on a new tv. Call the store for an exchange.
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post #3 of 6 Old 02-27-2014, 07:50 PM - Thread Starter
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Quote:
Originally Posted by hpp8140 View Post

I had a similar issue and did not want a repair on a new tv. Call the store for an exchange.


That's what I am working on now.
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post #4 of 6 Old 02-27-2014, 08:13 PM - Thread Starter
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This is a better photo I took depicting the defective panel.
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post #5 of 6 Old 02-28-2014, 06:08 AM
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Its threads like these that make me uneasy about buying a new TV.
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post #6 of 6 Old 02-28-2014, 01:57 PM - Thread Starter
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Quote:
Originally Posted by SnoPro700 View Post

Its threads like these that make me uneasy about buying a new TV.
It should...
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