OFFICIAL Samsung 4k HU8550 and HU9000 thread - Page 105 - AVS Forum
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post #3121 of 10171 Old 07-17-2014, 11:18 AM
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Originally Posted by Cleveland Plasma View Post
The Costco warranty is a great deal but it is either 2 years for a total of 3 or 3 years for a total of 4. ( I can not remember for sure ) They have a max payout of $4000 as well. If you want 4 years for a total of 5 or your TV has a high value...... its Mack Camera Warranties.
I don't think you can buy a warranty through Costco unless you have a membership right? I'll check out Mack Camera Warranties

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Originally Posted by aceiv View Post
Hi,


My Square Trade protection plan that I purchased at Costco for $89.99 (plus tax) for TV's over $1000 is for 3 years coverage after the warranty expires (15 months if you register at the Samsung website). It covers for the full "TV Purchase Price" and the coverage type is "Electrical/Mechanical" failure. I do not see a limit of liability. I believe they have less expensive warranties for 2 years. I have the "mice- type" terms and conditions which seemed reasonable, if anyone is interested...just let me know.


I am not promoting this, just presenting it as an option to look into.


Regards,

Alex
$89 for three years? Well, right now I see the SquareTrade warranty on Amazon for $180 for 4 Years but on their website the 3 Year option is $219 and 4 Year is $299. Why that price in difference compared to the one been sold through Amazon? What are the differences?
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post #3122 of 10171 Old 07-17-2014, 11:27 AM
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I've been lurking around on this forum for a while now, and decided to finally contribute as it's so hard to find answers anywhere else.

Here's a conversation I had with a Samsung rep in which this rep states the U8550 has an 8-bit panel. This is conflicting as I've seen elsewhere claiming it's a 10-bit panel. What are your thoughts on this, anyone?

Also, to note, this rep states that ALL UHD PANELS are Ultra Clear Panels and the lag time of this particular set (U8550) is 0.5 - 0.8 milliseconds.


Last edited by Dark_Lion; 07-17-2014 at 11:44 AM.
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post #3123 of 10171 Old 07-17-2014, 11:58 AM
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8 bit vs 10 bit

although i have no reason to defend either one of these camps, i would point out that your samsung rep has made one hell of a suspect statement on .5 to .8 ms which would 500 to 800 microseconds which i call BS on (.0005 - .0008 s).
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post #3124 of 10171 Old 07-17-2014, 12:27 PM
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Originally Posted by porsche948 View Post
although i have no reason to defend either one of these camps, i would point out that your samsung rep has made one hell of a suspect statement on .5 to .8 ms which would 500 to 800 microseconds which i call BS on (.0005 - .0008 s).
I really think Samsung Reps don't know have much clue. I was told by two, a couple of nights ago, that my panel wasn't an Ultra Clear Panel. One of them told me it was a 10 bit.
Then I chat with a third one to confirm the "Ultra Clear Panel" and this one double checks and confirms it does have an "Ultra Clear Panel" which I also just happen to missed under Features. However I asked this same Rep about the 8 bit and 10 bit panels and he replied "The 4K TVs have a 8 bit panel"
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post #3125 of 10171 Old 07-17-2014, 12:54 PM
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Originally Posted by thewayacts92 View Post
I really think Samsung Reps don't know have much clue. I was told by two, a couple of nights ago, that my panel wasn't an Ultra Clear Panel. One of them told me it was a 10 bit.
Then I chat with a third one to confirm the "Ultra Clear Panel" and this one double checks and confirms it does have an "Ultra Clear Panel" which I also just happen to missed under Features. However I asked this same Rep about the 8 bit and 10 bit panels and he replied "The 4K TVs have a 8 bit panel"

My personal guess is that the confusion arises from misunderstanding nomenclatures. Samsung never advertises 10 bit; and they would be incompetent if they were 10 bit and did not use the fact in advertising. If I remember correctly, one or two of their customer service reps found in one of their data bases that it was 10 bit. I would not be surprised if the data they found and interpreted incorrectly was "10 bit lookup table". You do see this specified for some panels. It simply means it is a 8 bit panel and uses a "lookup table" to take incoming 10 bit data and convert it to "correct" 8 bit data for display (i.e., it will display incoming 10 bit data--it just displays it as 8 bit).


Granted the above may be BS; however, I seriously doubt that anyone on this thread would "bet their house" on the fact that their 8550 or 9000 is 10 bit.
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post #3126 of 10171 Old 07-17-2014, 01:10 PM
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Originally Posted by rlb View Post
My personal guess is that the confusion arises from misunderstanding nomenclatures. Samsung never advertises 10 bit; and they would be incompetent if they were 10 bit and did not use the fact in advertising. If I remember correctly, one or two of their customer service reps found in one of their data bases that it was 10 bit. I would not be surprised if the data they found and interpreted incorrectly was "10 bit lookup table". You do see this specified for some panels. It simply means it is a 8 bit panel and uses a "lookup table" to take incoming 10 bit data and convert it to "correct" 8 bit data for display (i.e., it will display incoming 10 bit data--it just displays it as 8 bit).


Granted the above may be BS; however, I seriously doubt that anyone on this thread would "bet their house" on the fact that their 8550 or 9000 is 10 bit.
I think a lot of the confusion actually comes from the replacement parts on Samsung's Part site. The 8550 has two replacement LCD parts; One is an Open Cell which would need more parts to complete and it is listed as 8-bit. The other is the whole shebang and it is listed as 10-bit. The HU9000 on the other hand only has the 10-bit listed. Regardless I would not bet much on whether or not they are 8-bit or 10-bit. Parts catalogs can be wonky.

On the other side I think when we ask a Live Chat Rep a leading question like "Can you tell me if my tv is 8-bit? They will look, see nothing and say "Yes" because that is the answer the consumer seems to want. Or as you pointed out "Is it 10-bit" they will see that lookup table and say "Yes".

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post #3127 of 10171 Old 07-17-2014, 01:11 PM
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Back again with some more conflicting findings, haha

According to http://www.avforums.com/review/samsu...v-review.10332 in their review of the HU8500 (HU9000 / Curve) this is what they had to say:

"Gaming Performance

Either the 55-inch panel is less laggy than the 65” or Samsung has released a firmware update in the intervening period between now and our review of it. By editing the name of an HDMI input to PC, using the Tools button the remote, input lag comes down to a fairly manageable 44.6 milliseconds, from a figure unspeakably large, without doing so. It’s good news, in a way, as it means you can retain the Movie picture mode and there’s no need to dig out the dedicated Game mode in the Setup menu but it’s probably not something the average owner will ever think of doing."

Then, according to http://www.displaylag.com/display-database/ they listed the 65" UHD with a 73ms input lag

"2014 65 Samsung UN65HU9000 4K 120hz 3D LED HDTV AVG 73ms (PC) Check Amazon Bad"

So, my take on this is the 55" unit offers better input lag than the 65" unit of the HU8500 (HU9000). Does that also mean that the input lag for the 55" HU8550 is lower than the 65" model?

The 50" HU8550 is rated as this:

"2014 50" Samsung UN50HU8550 4K 120hz 3D LED HDTV AVG 59ms (PC) Check Amazon Okay

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post #3128 of 10171 Old 07-17-2014, 01:13 PM
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Quote:
Originally Posted by rlb View Post
My personal guess is that the confusion arises from misunderstanding nomenclatures. Samsung never advertises 10 bit; and they would be incompetent if they were 10 bit and did not use the fact in advertising. If I remember correctly, one or two of their customer service reps found in one of their data bases that it was 10 bit. I would not be surprised if the data they found and interpreted incorrectly was "10 bit lookup table". You do see this specified for some panels. It simply means it is a 8 bit panel and uses a "lookup table" to take incoming 10 bit data and convert it to "correct" 8 bit data for display (i.e., it will display incoming 10 bit data--it just displays it as 8 bit).


Granted the above may be BS; however, I seriously doubt that anyone on this thread would "bet their house" on the fact that their 8550 or 9000 is 10 bit.
i thought the same thing. But in the samsumg panel version thread, there were some individuals who really sounded like they knew what they were talking about, and when we brought up the issue that there is a 10-bit panel and an 8-bit panel used as panel replacements for our TVs, he said that both panels are used in conjunction, and that it does indeed have native 10-bit capability. Go back a page or two and you'll see where I linked it.

I think with all the confusion though, I'm still not 100% sold, but it does seem likely, unless samsung is mislabeling their replacement parts.
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post #3129 of 10171 Old 07-17-2014, 01:27 PM
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Originally Posted by Hisma View Post
i thought the same thing. But in the samsumg panel version thread, there were some individuals who really sounded like they knew what they were talking about, and when we brought up the issue that there is a 10-bit panel and an 8-bit panel used as panel replacements for our TVs, he said that both panels are used in conjunction, and that it does indeed have native 10-bit capability. Go back a page or two and you'll see where I linked it.

I think with all the confusion though, I'm still not 100% sold, but it does seem likely, unless samsung is mislabeling their replacement parts.

Who knows? Maybe some are 10 bit and some are 8 bit. Therefore Samsung can't advertise 10 bit; and they "sure as hell" don't want to advertise you could get either. That would create a first class "cluster ----" with every one demanding the seller prove that they were getting one of the 10 bit models.
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post #3130 of 10171 Old 07-17-2014, 02:42 PM
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Originally Posted by rlb View Post
Who knows? Maybe some are 10 bit and some are 8 bit. Therefore Samsung can't advertise 10 bit; and they "sure as hell" don't want to advertise you could get either. That would create a first class "cluster ----" with every one demanding the seller prove that they were getting one of the 10 bit models.
Those tech support guys are sitting in some cubicle in India and don't really know squat. They only relay the info they find on their monitors. Basically robots with fake american nicknames or british depending what country your calling from. A bit of comfort psychology. They are trained to ensure the customer is satisfied with their product.

Now you can take heart in the news that the current crop of LG OLED HD panels are also 8- bit. But still look fantastic. I don't think most will ever notice a difference. So just relax and enjoy your sets. They're fine.

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post #3131 of 10171 Old 07-17-2014, 03:44 PM
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Originally Posted by Dark_Lion View Post
Back again with some more conflicting findings, haha

According to http://www.avforums.com/review/samsu...v-review.10332 in their review of the HU8500 (HU9000 / Curve) this is what they had to say:

"Gaming Performance

Either the 55-inch panel is less laggy than the 65” or Samsung has released a firmware update in the intervening period between now and our review of it. By editing the name of an HDMI input to PC, using the Tools button the remote, input lag comes down to a fairly manageable 44.6 milliseconds, from a figure unspeakably large, without doing so. It’s good news, in a way, as it means you can retain the Movie picture mode and there’s no need to dig out the dedicated Game mode in the Setup menu but it’s probably not something the average owner will ever think of doing."

Then, according to http://www.displaylag.com/display-database/ they listed the 65" UHD with a 73ms input lag

"2014 65 Samsung UN65HU9000 4K 120hz 3D LED HDTV AVG 73ms (PC) Check Amazon Bad"

So, my take on this is the 55" unit offers better input lag than the 65" unit of the HU8500 (HU9000). Does that also mean that the input lag for the 55" HU8550 is lower than the 65" model?

The 50" HU8550 is rated as this:

"2014 50" Samsung UN50HU8550 4K 120hz 3D LED HDTV AVG 59ms (PC) Check Amazon Okay
If you edit the input name to PC you lose movie mode. You will only bed able to choose between Entertain and Standard.

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post #3132 of 10171 Old 07-17-2014, 05:02 PM
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Any thoughts on which one to get? UN75HU8550 or UN65HU9000. My wife doesn't care for the curve much....

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post #3133 of 10171 Old 07-17-2014, 05:40 PM
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Originally Posted by grizzledbiker View Post
Now you can take heart in the news that the current crop of LG OLED HD panels are also 8- bit. But still look fantastic. I don't think most will ever notice a difference. So just relax and enjoy your sets. They're fine.
I know. The 10 bit issue neither excites me nor bothers me. From what I read it will take time for content to be available. Considering I only paid a fraction of the cost for the HU8550 replacing my C8000 is more than enough to just enjoy it. Such great picture. Since I got the TV, two weeks ago, I have been going to bed past 2am just so I can keep watching
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post #3134 of 10171 Old 07-17-2014, 05:47 PM
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Any thoughts on which one to get? UN75HU8550 or UN65HU9000. My wife doesn't care for the curve much....
I had to go to Best Buy yesterday to find out about the extended warranty. While there I spent about an hour looking at both the 9000 and 8550 and could not see much difference. Of course the HU9000 had better 4k material playing. Off-axis is about the same. Couldn't really tell which one was better.
I own the 60HU8550 and it is a great TV. Same for my wife and I. We didn't really get sold on the curve but to each its own. I think owners of both sets are enjoying their TVs. I will post some pics when I get a chance.
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post #3135 of 10171 Old 07-17-2014, 08:15 PM
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I think the curve is awesome. Like a woman. A woman should have curves. You cant draw a real woman with straight lines.
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post #3136 of 10171 Old 07-17-2014, 09:07 PM
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I think the curve is awesome. Like a woman. A woman should have curves. You cant draw a real woman with straight lines.
Olive Oyl
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post #3137 of 10171 Old 07-17-2014, 09:43 PM
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I was wondering about the extended warranty too from Best Buy. It's rather pricey for the 60" model as compared to the 55" of the same model. I didn't buy an extended warranty for my SONY bravia (3 year old set), and I've not had any issues with it. But, for some reason I feel I need to this time. Do they allow you to stack the extended warranty? (e.g. once 2-year plan expires, you can renew the plan)
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post #3138 of 10171 Old 07-17-2014, 09:54 PM
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I was wondering about the extended warranty too from Best Buy. It's rather pricey for the 60" model as compared to the 55" of the same model. I didn't buy an extended warranty for my SONY bravia (3 year old set), and I've not had any issues with it. But, for some reason I feel I need to this time. Do they allow you to stack the extended warranty? (e.g. once 2-year plan expires, you can renew the plan)
Yes they do. They email you multiple times asking to renew. I may end up doing SquareTrade or something else. I only have until tomorrow to get Black Tie and I prob won't do it.
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post #3139 of 10171 Old 07-17-2014, 10:33 PM
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Olive Oyl
Sofia vargas.
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post #3140 of 10171 Old 07-18-2014, 06:06 AM
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Sofia vargas.
Popeye considered Olive Oyl a real woman and she was drawn with straight lines because she had no figure. If your younger than sixty you might need to look that up.
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post #3141 of 10171 Old 07-18-2014, 07:03 AM
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Popeye considered Olive Oyl a real woman and she was drawn with straight lines because she had no figure. If your younger than sixty you might need to look that up.
Sofia vargas is not a cartoon she is a real human being whi just so happens to be very well curved.
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post #3142 of 10171 Old 07-18-2014, 07:19 AM
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Was originally looking to buy the 65H7150 as the HU8550 and HU9000 were a little out of my price range.. Found out this morning I can get 30% off any tv I want via Samsung Employee pricing. This brings the HU8550 and HU9000 into the picture.. I went to Best buy and the curve was nice but didn't do much for me.. Pq on both looked superb.. Looking for a 65 inch.. Opinions? I am wary on how the curve will look mounted to the wall.
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post #3143 of 10171 Old 07-18-2014, 07:27 AM
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So for anyone that's been helping me try to solve the ghosting problem I've made a few videos of the effect. They are all the same scene, the start of the credits of Skyfall.

(I've just noticed when clicking the links you need to give your browser time to buffer the vid to full quality. Will be pixelated and hard to notice the effect if you click play right away. Also watch bond's head. Its easiest to spot there.)


Auto Motion On - Smooth:
https://onedrive.live.com/redir?resi...t=video%2c.mp4


Auto Motion Off:
https://onedrive.live.com/redir?resi...t=video%2c.mp4


Auto Motion Custom 10, 5, Off
https://onedrive.live.com/redir?resi...t=video%2c.mp4


This was filmed with my cell phone but if you look closely Bond leaves a ghost trail behind him. In person its much more pronounced than what you see in the videos. Guessing my next step is getting a Samsung tech on the case?

But wait there's more! I also tried hooking my PC up to the TV last night via the Onkyo. It was mostly ok. But when I tried playing Diablo 3 and Heroes of the Storm the image was just flashing psychedelic colours. (Should have taken a pic). Hearthstone however worked just fine... any reason that would happen? Maybe in game graphics settings?

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post #3144 of 10171 Old 07-18-2014, 07:30 AM
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Sofia vargas is not a cartoon she is a real human being whi just so happens to be very well curved.
Yes duh! But you stated a real woman cannot be drawn with straight lines and immediately I thought of Olive Oyl who was drawn with straight lines. But, never mind. You don't get the joke. Your too young. Let's just drop it.
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post #3145 of 10171 Old 07-18-2014, 08:54 AM
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quick questions

i hear the comment about not being able to stop watching this tv; i too have been taking way too long past my normal my bedtime to re-watch my favorite movies. LOTR extended blu-ray has been a real treat on this monster 75" 8550 on the wall.

couple things, for some reason i decided to name my cable tv input as PC type and now that i realize that there is no reason to have that input named that i can't change it. When i select the source and hold the enter button on the smart remote it only lets me choose edit name which changes the particular naming of my cable service but NOT the input type. I was only able to select this when the input was first set up and i verified this by trying to name an unused hdmi port which had the default ----- for a name. Only then when i selected edit name it let me choose what input type was to be on that input. Other than doing a complete wipe reset of the tv i don't see how i can change the type of input on my cable input from PC to a more appropriate input to get some of my PQ settings back. Thoughts?

Also, just wondering if anyone knows what setting is ultimately the main one responsible for tweaking out the flickering flashlight effect of the balck background when there are white credits on a black screen at the end of a movie. It doesn't bother me that much since when a movie is actually in playback there is enough variation that i can't see any of this, but i am just wondering if anyone knows exactly which PQ setting directly tunes this to soften this effect or accentuate it. Truth is i can live with it since i didn't buy the tv for watching credits.

Last question, everyone cites you need about 20Mbit/s connection to stream 4k but this seems to be a general statement; does anyone have any true info on the status of the download rate on their router while they are streaming 4k through their tv? Are you truly using a full 2.5 Megabytes / second download rate?
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post #3146 of 10171 Old 07-18-2014, 09:59 AM
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Originally Posted by porsche948 View Post
i hear the comment about not being able to stop watching this tv; i too have been taking way too long past my normal my bedtime to re-watch my favorite movies. LOTR extended blu-ray has been a real treat on this monster 75" 8550 on the wall.

couple things, for some reason i decided to name my cable tv input as PC type and now that i realize that there is no reason to have that input named that i can't change it. When i select the source and hold the enter button on the smart remote it only lets me choose edit name which changes the particular naming of my cable service but NOT the input type. I was only able to select this when the input was first set up and i verified this by trying to name an unused hdmi port which had the default ----- for a name. Only then when i selected edit name it let me choose what input type was to be on that input. Other than doing a complete wipe reset of the tv i don't see how i can change the type of input on my cable input from PC to a more appropriate input to get some of my PQ settings back. Thoughts?

Also, just wondering if anyone knows what setting is ultimately the main one responsible for tweaking out the flickering flashlight effect of the balck background when there are white credits on a black screen at the end of a movie. It doesn't bother me that much since when a movie is actually in playback there is enough variation that i can't see any of this, but i am just wondering if anyone knows exactly which PQ setting directly tunes this to soften this effect or accentuate it. Truth is i can live with it since i didn't buy the tv for watching credits.

Last question, everyone cites you need about 20Mbit/s connection to stream 4k but this seems to be a general statement; does anyone have any true info on the status of the download rate on their router while they are streaming 4k through their tv? Are you truly using a full 2.5 Megabytes / second download rate?
You likely set up a universal remote on that input. If you long press on the input you should have a choice to delete universal remote (I think, not at home to check currently). Once you do that you can change to a standard Samsung input name or choose - - - -
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post #3147 of 10171 Old 07-18-2014, 10:04 AM
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Originally Posted by JayBizniss View Post
Was originally looking to buy the 65H7150 as the HU8550 and HU9000 were a little out of my price range.. Found out this morning I can get 30% off any tv I want via Samsung Employee pricing. This brings the HU8550 and HU9000 into the picture.. I went to Best buy and the curve was nice but didn't do much for me.. Pq on both looked superb.. Looking for a 65 inch.. Opinions? I am wary on how the curve will look mounted to the wall.
do you actually work for them or another compay? i know as an employee of cbs they mention something about samsung epp but it dosnt actually show any kind of real discount
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post #3148 of 10171 Old 07-18-2014, 10:05 AM
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do you actually work for them or another compay? i know as an employee of cbs they mention something about samsung epp but it dosnt actually show any kind of real discount

Have a family member that is at the Executive Level.
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post #3149 of 10171 Old 07-18-2014, 10:09 AM
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So for anyone that's been helping me try to solve the ghosting problem I've made a few videos of the effect. They are all the same scene, the start of the credits of Skyfall.

(I've just noticed when clicking the links you need to give your browser time to buffer the vid to full quality. Will be pixelated and hard to notice the effect if you click play right away. Also watch bond's head. Its easiest to spot there.)


Auto Motion On - Smooth:
https://onedrive.live.com/redir?resi...t=video%2c.mp4


Auto Motion Off:
https://onedrive.live.com/redir?resi...t=video%2c.mp4


Auto Motion Custom 10, 5, Off
https://onedrive.live.com/redir?resi...t=video%2c.mp4


This was filmed with my cell phone but if you look closely Bond leaves a ghost trail behind him. In person its much more pronounced than what you see in the videos. Guessing my next step is getting a Samsung tech on the case?

But wait there's more! I also tried hooking my PC up to the TV last night via the Onkyo. It was mostly ok. But when I tried playing Diablo 3 and Heroes of the Storm the image was just flashing psychedelic colours. (Should have taken a pic). Hearthstone however worked just fine... any reason that would happen? Maybe in game graphics settings?
Custom seems OK, but the other 2 are terrible, it should not be like this. I haven't followed your problem, but have you tried to remove the receiver from the link, i.e. plug blu ray directly in the TV? Check blu ray player settings like resolution, refresh rate set it to 24p...
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post #3150 of 10171 Old 07-18-2014, 10:13 AM
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78inch backlight bleed?

Hi, I purchased the Samsung 78inch(Europe version) screen which I got nearly weeks ago, im concerned that it was damaged in transit, I think there is considerable backlight bleeding. Does anyone have anything similar? Cheers
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