service-secret menu - AVS Forum | Home Theater Discussions And Reviews
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post #1 of 3 Old 07-24-2015, 03:05 PM - Thread Starter
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Unhappy service-secret menu

I did mixup in service menu and i need your help. The samsung center don´t help me with this.
Can you please take a picture of the values in your service menu, mainly the white calibration values.
The TV model is samsung le37m87bd.
I really appreciate if someone can help me.

Thank you
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post #2 of 3 Old 07-24-2015, 05:07 PM
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Perhaps downloading the service manual will help?

By the way, it looks like in order to receive the service manual, you'll need to pay for it. You can do a google search to see if there is a free copy elsewhere?

I can't be certain this will solve your issue, but it can't hurt to try?
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post #3 of 3 Old 07-24-2015, 05:30 PM
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Samsung, or any tv mfr for that matter will not help you if you entered the SM because in most cases, that will void your warranty because the "damage" was caused by you and thus not a failure of the tv. The SM is not meant for the user to access.

The values found in the SM are quite often model and build specific so even if you find a tv of the exact same model, region, and build the SM values may not be exactly the same because the firmware versions may be different. Using values and instructions that you find online is a very dangerous thing to do for the reasons I just gave. Entering the SM is one of the quickest ways to brick a tv.

A service manual may help but again, the values are not always universal. Good luck.
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