Official Samsung KS8000/KS8500 Owners Thread - Page 760 - AVS Forum | Home Theater Discussions And Reviews
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post #22771 of 29901 Old 02-17-2017, 02:20 PM
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Originally Posted by maximuslcd View Post
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Originally Posted by NandoBR View Post
Watching a 4k movie with HDR yesterday, the backlight bleeding is visible from the angle that I was watching the movie and it is bordering me too much. tried the urating configuration for movies but it still visible, what do you guy think?
If your room is set up with only off angle viewing you should have gotten the 8500 curved screen...
The angle deformity is fine, my issue is the white spot on the right bottom side...
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post #22772 of 29901 Old 02-17-2017, 02:23 PM
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Originally Posted by layzzzee8 View Post
Have you unplugged the cable box to reset it before plugging into the KS8000? It could be acting wonky due to different EDID's from the two Samsungs. I had an issue with my cable box when I got my new AVR. Everything was being displayed squished. Nothing would resolve it until I rebooted it.
I would reboot cable box and call cable company too and have them refresh your signal.
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post #22773 of 29901 Old 02-17-2017, 02:30 PM
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Originally Posted by gambaa View Post
I upgraded the firmware from 1155 to 1562. and I noticed the image quality much smoother YES but in other hand it is less colorful and more blurry. The image seems less HD than it was.


Anyone expimerented this issue

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Originally Posted by layzzzee8 View Post
Have you unplugged the cable box to reset it before plugging into the KS8000? It could be acting wonky due to different EDID's from the two Samsungs. I had an issue with my cable box when I got my new AVR. Everything was being displayed squished. Nothing would resolve it until I rebooted it.

Exactly. Most likely HDCP getting in the way.

Unplug the box for 1 hour, reconnect to your KS8000 and try again.
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post #22774 of 29901 Old 02-17-2017, 02:36 PM
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Originally Posted by layzzzee8 View Post
Have you unplugged the cable box to reset it before plugging into the KS8000? It could be acting wonky due to different EDID's from the two Samsungs. I had an issue with my cable box when I got my new AVR. Everything was being displayed squished. Nothing would resolve it until I rebooted it.
I have, but the thing is originally everything worked. It was only after I unplugged the ks8000 and all cables to the one connect then plugged everything back in is when the issue started. Fresh out the box it was fine.
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post #22775 of 29901 Old 02-17-2017, 04:36 PM
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Originally Posted by layzzzee8 View Post
So you did not rule out the cable then. Purchase a certified premium high speed cable and test again.
Do you have any suggestions for Certified Premium 4k HDMI Cables?
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post #22776 of 29901 Old 02-17-2017, 04:39 PM
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Originally Posted by BIGSxNPTACTIX19 View Post
Do you have any suggestions for Certified Premium 4k HDMI Cables?
These are the best choice in my opinion, reliable and inexpensive as well.

https://www.monoprice.com/product?p_id=15427

- 65" Samsung KS8000 w/ Bias Lighting
- Denon AVR-X3300W 5.1.2
- Philips BDP7501 UHD
- JBL Studio F/C/S, Pioneer Atmos
- XB1S, PS4, Nvidia Shield
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post #22777 of 29901 Old 02-17-2017, 04:43 PM
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These are the best choice in my opinion, reliable and inexpensive as well.
Thanks man. I actually looked at the packaging of the HDMI cable I bought. It is indeed Certified Premium. So that should rule out the HDMI.
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post #22778 of 29901 Old 02-17-2017, 05:33 PM
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Originally Posted by NandoBR View Post
The angle deformity is fine, my issue is the white spot on the right bottom side...
Then perhaps you want to take a picture straight on to the TV and in a well lit room. In a dark room, many cameras will over expose and exaggerate the "white spot" you are trying to capture.

Last edited by acefr; 02-17-2017 at 05:38 PM.
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post #22779 of 29901 Old 02-17-2017, 07:05 PM
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Originally Posted by joetech View Post
These are the best choice in my opinion, reliable and inexpensive as well.

https://www.monoprice.com/product?p_id=15427
Or Amazon's

My current KS800 settings. PM:Movie, BL:13, B:45, C:85, S:0, C:40, T:G48/R52, DCV:Off, AMP:Off, SLED:Low, FM:Auto1, BL: Auto, DC:Off, CT:Warm1, Gam:0, CS:Auto
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post #22780 of 29901 Old 02-17-2017, 09:01 PM
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Black bar middle of screen!

hi all..!! so i finally decided to upgrade my very old LG with a UN55KS8500. I'm still trying to get used to all the settings and picture modes. All was going great until yesterday when i started streaming an Amazon UHD series. I saw a black bar appear in the middle of the screen. It kinda went away after a few minutes, but today it showed up again after I was watching the rest of the series. I have no idea what caused this, but whenever i used my tv for cable or playing games, it never did this. I have a couple pictures here and i hope someone knows what this is or how i can fix it. I really hope it's not something i will have to send my tv in for repairs since i have but maybe 2 weeks with it..sigh.. anyways, thanks for your help and thanks for this awesome forum. It's where i came to solidify my choice for this great tv.!
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post #22781 of 29901 Old 02-18-2017, 06:12 AM
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Originally Posted by link18 View Post
hi all..!! so i finally decided to upgrade my very old LG with a UN55KS8500. I'm still trying to get used to all the settings and picture modes. All was going great until yesterday when i started streaming an Amazon UHD series. I saw a black bar appear in the middle of the screen. It kinda went away after a few minutes, but today it showed up again after I was watching the rest of the series. I have no idea what caused this, but whenever i used my tv for cable or playing games, it never did this. I have a couple pictures here and i hope someone knows what this is or how i can fix it. I really hope it's not something i will have to send my tv in for repairs since i have but maybe 2 weeks with it..sigh.. anyways, thanks for your help and thanks for this awesome forum. It's where i came to solidify my choice for this great tv.!
Looks like a section of the LED lighting array is out. "You know if one of the little LEDs goes out, the whole string won't light."
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post #22782 of 29901 Old 02-18-2017, 06:39 AM
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yea, it's what i thought too but i guess it resets or gets hot and turns off because after i turn it off and the tv cools down, it turns on just fine and there is no trace of any black bar on the screen. Defective panel for sure.
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post #22783 of 29901 Old 02-18-2017, 06:46 AM
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I watched my first 4k HDR show last night on Amazon Prime, since getting my UN55KS8000 last week. The show was Sneaky Pete. It was almost too much color and detail. Perhaps I'm just not used to it. One thing I was noticing was that in dark scenes, I could occasionally see distinct gradiant lines where it would goo from black to lighter shades. I don't know how to describe it. Is this something I could adjust with picture settings?

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post #22784 of 29901 Old 02-18-2017, 06:53 AM
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Extended service contracts? Should I get one? I don't buy extended service on my stuff. I find it a waste of money. I have a KS8500 "65". Has been about 60 days. Zero problems other than my own learning curve. Have read about bad pixels,separating panels,light bleed, burnt out LED arrays. How many people have gotten the extended service contract? How many wish they did. Debating thanks.
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post #22785 of 29901 Old 02-18-2017, 07:06 AM
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Originally Posted by budda109 View Post
Extended service contracts? Should I get one? I don't buy extended service on my stuff. I find it a waste of money. I have a KS8500 "65". Has been about 60 days. Zero problems other than my own learning curve. Have read about bad pixels,separating panels,light bleed, burnt out LED arrays. How many people have gotten the extended service contract? How many wish they did. Debating thanks.
I am not a big fan of extended warranties and still avoid them for 99% of my purchaes.

But I bought a JS8500 last year through BuyDig and Ebay, since TV price was really good at the time and there were some posts about bad batches with light bleed I decided to get SquareTrade warranty as well (it was 69$ I think). I had a very minor light bleed on my set from the first day but it started to get worse after a year and SquareTrade just sent me a new KS8000 as a replacement. The process was fairly easy as well (emails and 15 minute phone chat). Obviously your mileage would vary, for most cases they will send a technician to try fixing the issue but if it is a panel issue it seems like it is almost always cheaper for them to send a new one.

With KS8000 prices lower in many places right now though, I would have probably just bought it from Costco and utilize their free extended warranty instead. Note that some credit cards also offer free extended warranty but I have no idea how they work.
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post #22786 of 29901 Old 02-18-2017, 07:11 AM
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Originally Posted by ledvedder View Post
I watched my first 4k HDR show last night on Amazon Prime, since getting my UN55KS8000 last week. The show was Sneaky Pete. It was almost too much color and detail. Perhaps I'm just not used to it. One thing I was noticing was that in dark scenes, I could occasionally see distinct gradiant lines where it would goo from black to lighter shades. I don't know how to describe it. Is this something I could adjust with picture settings?

Sent from my LG-H830 using Tapatalk
I've noticed Sneaky Pete is really oversaturated. Other programs aren't like that. The Man in the High Castle and Red Oaks look fantastic. That being said, you can adjust your settings when the tv switches to HDR. It will save them.
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post #22787 of 29901 Old 02-18-2017, 09:38 AM
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Looking for suggestions

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Originally Posted by J450N View Post
I am using the optical out from my KS8500 to my Pioneer SC-05 AVR. When I set the TV to output Dolby Digital, I don't get sound while using TV's internal apps, like Netflix. (When I set the TV to output PCM there is no issue, but I don't want to use PCM, I want to use Dolby Digital) If I switch the SC-05's input to something else and then back to the input that the optical cable is assigned, I magically get sound. Is this some sort of sync or handshake issue? I suspect this is the SC-05 not playing nice with the TV as this was not an issue with my last TV, which was a Samsung and hooked up to the SC-05 via optical as well. I have tried setting the the signal select setting of the SC-05 as PCM, Digital and Auto. This doesn't seem to have an impact on the issue. Does anyone have any ideas of where to start troubleshooting? I posted something in the thread for the SC-05 but it doesn't seem like it is an active thread at all. Any help would be appreciated!
Anyone?
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post #22788 of 29901 Old 02-18-2017, 10:30 AM
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Anyone?
Sorry, your post probably got lost in the shuffle or has been ask and answered before. That, or some of our audiophiles took the weekend off. For me, it feels like a handshake issue, but I'm not expert. I've been rather fortunate with my AVR set up, but I'm only running the HDMI ARC to mine. Everything else is through the One Connect. Have you disconnected anything, used another optical and gone through a process of elimination? That's what I usually see the other owners recommend. Anyway, sorry I can't be more help, but didn't want you feeling ignored.

Official Samsung KS8000/8500 Owners Information PDF
Spoiler!
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post #22789 of 29901 Old 02-18-2017, 10:40 AM
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Originally Posted by budda109 View Post
Extended service contracts? Should I get one? I don't buy extended service on my stuff. I find it a waste of money. How many people have gotten the extended service contract? How many wish they did. Debating thanks.
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Originally Posted by SarhoshAmiral View Post
I am not a big fan of extended warranties and still avoid them for 99% of my purchases.

But I bought a JS8500 last year through BuyDig and Ebay, since TV price was really good at the time and there were some posts about bad batches with light bleed I decided to get SquareTrade warranty as well (it was 69$ I think).

With KS8000 prices lower in many places right now though, I would have probably just bought it from Costco and utilize their free extended warranty instead. Note that some credit cards also offer free extended warranty but I have no idea how they work.
For me, I will always get an extended warranty on high end items. 4 years of peace of mind if anything goes wrong is worth it to me and has paid off once on 3 Sammy higher end TVs. BB extended warranty in Canada covers just about everything from PQ degradation to accidental damage...hence why it costs about 20% of the purchase price. I had a first gen 3D 2010 model that got fried by a power surge from a lightening strike to the cable line (as did everything everything else connected to my whole home cable network...so much for my surge suppressors working, lol) and it was replaced with a third gen 2013 model that cost pretty much the same as the original. The process was relatively painless and took about 4-6 weeks including attempted repairs. My home owners insurance was another matter
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UN60HU8550FXZC / UHD w/ SEK-3500U, Arris VIP5662W Whole Home PVR, ONKYO TX-SR353, Apple TV and UBD-K8500 /ZC
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post #22790 of 29901 Old 02-18-2017, 11:41 AM
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Second Time Was The Charm

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Originally Posted by Okitech623 View Post
Guess I lost the panel lottery on my first try. Unboxed and powered up for the first time last night and noticed pretty pronounced banding (or at least I think it's banding) on the left half of the screen. Right half is okay.

Also seems to get super bright then dark at random often during the same scene when nothing substantial had changed in the frame. Really annoying. Not sure if this is a feature or if something is really wrong. I can almost live with the banding but the bright/dark thing got old fast on my hour or so of initial viewing. It happens in all viewing modes. I made sure to turn off the eco mode setting. Toggled though the various Smart LCD settings hoping that would help but to no effect.

Any suggestions?

My wife wants it to go back. I'm inclined to agree. I'll mess with it some more tonight and probably take it back in tomorrow if I don't see improvement.
I exchanged the busted TV yesterday. The new one looks great! I'm very happy with my purchase now. Haven't messed with the settings yet. Will probably get it calibrated eventually. Well worth the wait.
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post #22791 of 29901 Old 02-18-2017, 03:01 PM
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Here is a calibration video for anyone interested.



Edit - Ok I just realized the model numbers are different in different territories and this is not the 8000 in the US . Well maybe it'll help someone out anyway.
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post #22792 of 29901 Old 02-18-2017, 05:37 PM
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So, I sent back my defective panel from my first purchase, got a new one sent out and just received it and hooked it up, everything looked to be in order...and then, I noticed it. A dead pixel right in the middle of the screen. A single black dot, just staring at me. Sigh...man...
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post #22793 of 29901 Old 02-18-2017, 05:38 PM
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Originally Posted by The_Donster View Post
Have you disconnected anything, used another optical and gone through a process of elimination? That's what I usually see the other owners recommend. Anyway, sorry I can't be more help, but didn't want you feeling ignored.
Thank you for your response. I think it is a handshake issue too. I will have to troubleshoot more. I was just hoping someone had ran into a similar situation and found a solution. I have tried changing the sequence in which my TV and AVR power on and switch inputs but it didn't seem to help. I have yet to try another optical cable. I will try that next.
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post #22794 of 29901 Old 02-18-2017, 06:00 PM
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I just got a Xbox One S for 4k HDR Blu-ray. I have a NR646 AVR. Sometimes, the AVR says "resolution err" on the display when the signal switches (it only does this with the Xbox source, and it goes away after about one second). The KS8000 always says "HDR movie is playing". However, sometimes the image looks dull. I'm mainly noticing this with the top menus. For example, the Lego Movie menu sometimes looks dull - the Lego Movie title is brown/orange instead of cherry red (which I assume it should be red). But, I can start playback and then go back to the menu and it will be red. Then, I'll resume the movie, go back to the top menu and it will be orange again. It's not consistent as far as I can tell. It might be orange three times in a row, then red once, etc. It's taking a lot of time to troubleshoot. Between the new TV, new AVR, and now new 4K HDR Blu-ray player, it has felt like a full-time job...

Anyway, any idea why the menu would display inconsistently like that? I check the KS8000 settings and they are always in HDR mode (backlight 20, etc.). I'm guessing it has something to do with the receiver, but it's really hard to know exactly what the problem is. So far, I haven't noticed movies switching the PQ like the menu, but I'm still trying to learn what correct HDR looks like. I've been trying to compare HDR and SDR content, and it hasn't been as apparent as I'd hoped.

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post #22795 of 29901 Old 02-18-2017, 07:13 PM
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Got the KS8000 3 days ago and have a little problem with it (after some testing).
It looks like a rectangle shaped object, only visible with a dark / black background (most noticeable with hdr, because the backlight is at 20).
Checked the screen surface - nothing unusual (nothing bend).
Did someone experience the same with this set? It’s hardly noticeable from the distance, but I'm afraid that it will get worse over time.
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post #22796 of 29901 Old 02-18-2017, 08:21 PM
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Originally Posted by xirton View Post
Got the KS8000 3 days ago and have a little problem with it (after some testing).
It looks like a rectangle shaped object, only visible with a dark / black background (most noticeable with hdr, because the backlight is at 20).
Checked the screen surface - nothing unusual (nothing bend).
Did someone experience the same with this set? It’s hardly noticeable from the distance, but I'm afraid that it will get worse over time.
Have not seen this before. I would exchange it.
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post #22797 of 29901 Old 02-19-2017, 02:07 AM
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Originally Posted by joetech View Post
These are the best choice in my opinion, reliable and inexpensive as well.

https://www.monoprice.com/product?p_id=15427
I got some Monoprice HDMI cables a while back when I thought thicker was better, and they were so stiff they strain the connectors on the devices (had to replace the connector circuit board on an older Samsung TV due to it). That's when I moved to the really thin HDMI cables with Redmere. I don't think they have those in Certified Premium though, so how are these as far as stiffness?
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post #22798 of 29901 Old 02-19-2017, 08:04 AM
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Originally Posted by kreativ View Post
I got some Monoprice HDMI cables a while back when I thought thicker was better, and they were so stiff they strain the connectors on the devices (had to replace the connector circuit board on an older Samsung TV due to it). That's when I moved to the really thin HDMI cables with Redmere. I don't think they have those in Certified Premium though, so how are these as far as stiffness?
Flexible as normal everyday non-certified HDMI cables.
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post #22799 of 29901 Old 02-19-2017, 10:18 AM
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Well since we're on the whole HDMI kick, I picked up a couple more of these 3' HDMI cables by SecureOMax that someone here recommended way back when? Something I like about them, is their flexibility, but I'm not sure if they are Premium Certified HDMI cables? Anyway, going to replace the HDMI's on my One (Not S) and 360. Bought an extra one in case I finally pick up a separate UHD player down the road.

Official Samsung KS8000/8500 Owners Information PDF
Spoiler!
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post #22800 of 29901 Old 02-19-2017, 11:30 AM
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I purchase items with my credit card, It doubles the length of the factory warranty automatically. Many cards have this benefit. I never buy service contracts



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Originally Posted by budda109 View Post
Extended service contracts? Should I get one? I don't buy extended service on my stuff. I find it a waste of money. I have a KS8500 "65". Has been about 60 days. Zero problems other than my own learning curve. Have read about bad pixels,separating panels,light bleed, burnt out LED arrays. How many people have gotten the extended service contract? How many wish they did. Debating thanks.
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