Originally Posted by danbfree
Can you exchange it or was it the last one on close out or something? That stuff is not normal, I bet a new one would be fine...
I was able to do exactly that. They had one left and I did a straight exchange. I've spent a solid 24 hours with the set now, and unfortunately I think I'm returning it outright and looking into another brand. I know there are plenty of people here with sets that work for them and are very happy, but I can only tell of my experience.
So, on my exchanged set everything seemed to be on the up and up out of the box. I've come to HATE the Smartcasting. The app doesn't stay connected to the set - not with the bundled Andriod tablet, my iPhone 6, or iPad Air 2. It seems like if I have the tv on longer than 15 minutes or so without interacting with the app it cannot connect unless I power the unit off and on. Annoying, but I thought I could live with it. I do have to say this is not an isolated issue, looking at the App Store I can see hundreds of reviews with the same problems as myself and it's rated a very low 2.5/5.
I decided, after setting up my 3 personal picture settings, I didn't care about the app and would just be using my Xbox anyway. Things were going just fine. Watching 4K Netflix, and UHD blu-ray with no problems and it looked phenomenal. Then, I decided to boot up a game.
About 45 seconds into Skyrim the screen completely frozen and was flashing. I assumed it was the Xbox's fault until I powered the game system off and the screen was still frozen on the Vizio. I even unplugged the Xbox to be sure. Somehow the frozen image of the game was still on the tv with the Xbox unplugged and it was flashing.
I powered down the tv and tried agian with a different game, same thing, screen freezes. So, I Google the problem, and for whatever reason, the M series seems to really not get along with the Xbox One S. If you want to watch 4K video content, fine after an annoying set up process. You want to game? You better manually go back into your settings and select to force 1080p or you will have a frozen screen every time. Then, go back into the settings and re-switch to 4K for video content. This set is too much work for me. This is not the experience I want when I'm looking to unwind with some entertainment at the end of the day. I can't even imagine my relatives figuring out how to do half of this stuff.
Hopefully, most of you here are not having anywhere near the issues that is he had. I do have to say, if you are, don't put up with it. Get a refund if you can. I almost was hypnotized by the gorgeous picture of the set, but the amount of BS that I personally experienced just to get and keep things consistently working right wasn't worth it. I'm gonna check out comparable LG and Samsung models next and hope they can come close to the picture quality of the Vizio's FLAD lighting.