AVS Forum Special Member
Join Date: Aug 2001
Location: BOSTON --- MA ---
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WOW !...That is the word that comes to my mind concerning the Sony XBR-75X940E performance and its crazy msrp up&down ~ down&up roller-coaster pricing.
I placed my order for a 940E with Best Buy on 8/25 and installation on 9/8 which then had msrp of $4.5K and two days later dropped to $4.3K; I immediately emailed the salesman that had handled my order and he took care of arranging the $200 refund asap.
Then on Tuesday night two days ago i happened to google "sony xbr-75x940e" as i have been doing almost every day for the past three months and my jaw literally dropped when i saw the new msrp of only $4K.
I phoned Best Buy customer service to ask for another refund and was told that because i purchased my set at a store and not online, i had to go back to the same store to request the refund.
I figured the new msrp would last until the end of this week or even longer so i wouldn't have to rush to the store BUT my instincts told me otherwise so i went back to the store yesterday afternoon and after talking to a sales guy at Magnolia store and he trying repeatedly to arrange for a refund he had to call the manager for help.
The manager then started reading to me what showed on the computer screen, that according to Best Buy policies only one refund could be given to a previously purchased item and at that point i told him that was not printed on the Best Buy "price match" guarantee and that i was ready to cancel my entire order, have Best Buy employees come over my place to repackage and pick up the set and that i would re-order the 940E at its new price right then and there.
I guess he realized it would not be a good policy to argue over it while angering a customer that had just spent $5K on a purchase and hurt the company's image online, so suddenly he managed to fix the refund problem and i got another $318 taken off the price i had originally paid for my set. I left the store with a big grin on my face, that is for sure !
Out of curiosity, does anyone here know exactly how long this msrp of $4K lasted for ? Was it in effect for this past weekend up to Wednesday or was it a two day deal for Tuesday/Wednesday, or what ?
Insofar as the performance of my 940E set i must have been very/very lucky because using full field test images in white, greys and black i cannot see any screen anomalies such as "dirty screen effect", banding, smudges, dark corners, backlight grid shadowing, streaks, light bleed on edges of screen, dead pixels, objectionable blooming + haloing, etc, etc.
Just a beautiful picture overall with the exception that it catches reflections like any other huge piece of black glass does but i guess that is to be expected especially after i noticed even worse reflectivity on most sets on display at Best Buy, specifically a Sony 65" OLED that seemed to display as much content as all the reflections onscreen coming from lights in the store.
Last edited by MCaugusto; 09-21-2017 at 04:15 PM.