I have just purchased a new Sony X930E from Curry's online and it seems to periodically flash / flicker / blink to a black screen - I'm not sure what the best terminology for this is.
- Sound is still output by the TV while this happens
- Duration: Happens for 1 to 2 seconds and then comes back
- Happens on every port and on the Android home screen - so can rule it out being cables
- Firmware 7.0
- Build: BRAVIA_ATV2_EU-user 7.0 NRD91N.S36 188.8.131.52.02.1.00 release keys
This happened on first purchase during the setup menus, so no settings have even been applied by this point and I have also applied the latest updates to see if this addresses it to no avail, then also factory reseted it. All cables have been unplugged to rule anything like the HDMI port settings.
I tried to keep a time pattern to find if it could be anything like the screensaver or power saver settings playing up, if there may potentially be a consistent pattern. For some periods it does it quite a bit and can stop for a while again. I setup the TV yesterday evening and have come back to it this evening and the timings of the flickering are below:
18:36, 18:56, 19:13, 19:15 (2), 19:17, 19:23, 19:53
I'm a bit of a techy, but not really a TV expert. I feel I have tried to rule a lot of things out above, if you need me to provide any other details within my ability I can.
Do you think it could be a hardware fault with the TV? It would be strange of the TV in the default calibrated settings to do this. I did try searching, but I might not be using the right terms. Anyone have any idea? Should I speak to Curry's support or Sony? I have hit 'Product registration' quite yet as it is literally that new.
Edit: So got a replacement coming tomorrow and packaged the old one up. Hopefully I don't luck out again!