I have also not received the SM codes from Westinghouse. I'll be emailing them again in a few days.
FYI: I have fw 1.11, no banding issues and a beautiful picture. It could be better with access to the service menu, but I like it. Very few people with good opinions post, only negative. With the popularity of this unit the problems will seem to be much more extreme, so I caution anyone to look at the threads here with a grain of salt. Also, don't believe anything BB says, my local store can still order it and it shows as normal stock.
Heck, it even looks like it belongs where I mounted it to the wall. My girlfriend says so!
"Don't touch that, this isn't your house and that isn't your tv!" she says.
"But look at it, the contrast is completely blown out, the color is all off and that tint. This will only take a sec..."