First the good news: after sending my TV back to Westinghouse under warranty, I received back a TV that works!
And now... the rest of the story:
After talking to them on the phone, I shipped the TV to them on February 1. I had to pay for shipping myself. I was told that it would take a couple of weeks to fix it. It actually took about 3 weeks, plus a week in each direction for shipping. I was originally told that they would fix my TV and send it back to me, but was later told that they would send me a new TV. What they actually sent was a refurbished TV.
I inspected the TV on arrival. The TV appeared to be in great shape, but the stand is pretty scratched up. I'm going to call them back and ask for a new stand. I hooked up my laptop (via VGA) and ran Dead Pixel Buddy
. I couldn't find a single dead or stuck-on pixel! So far, so good. I also checked the firmware - it came with version 1.09, dated January 2006. So I had my hopes up at this point, since it was an older version of firmware.
Next, I connected it to my DVR computer via DVI-HDMI cable. I was able to get full 1-1 pixel mapping with no issues! However, I couldn't get external sound to work. Then I switched to a DVI-DVI cable. Again, I was able to get a perfect, full 1-1 pixel mapped display, and the external sound input worked. So as of now, I am quite happy with this fixed Westinghouse TV.
Does anyone know of any issues with the older version of firmware?