Originally Posted by tacobandit
I have some clouding, and maybe mine's not as bad as everybody elses, but it seems that a lot of you may be overreacting, or just need to chill out a little. Sure, I may or may not still take it back because of it but you know what if I missed my window to return it I wouldn't let it get to me, it's still a fantastic TV 99% of the time! I'd rather have this TV with some clouding in low ambient light, then a less than stellar tv with no clouding at all. The thing is too when the room is completely dark I don't even notice it much because there's a lag between my eyes dialiting enough to see it well when the picture switches to something dark.
Anyway, I defenitaly understand where a lot of the frustration is coming from but I just wanted to make the "it's not THAT bad" post because it isn't and if you can't return yours yet don't trip too much... I've seen far worse defects no far more expensive TVs. Remember guys it is just a TV, and a very enjoyable one clouding or not. You'll probably have the next greatest thing in 5 years anyway.
And I'll leave on more note... It seems that people lose more sleep over subtle clouding on their TV than they do over the imperfections over their own eyes! Ever looked up at a bright blue sky and studied all the little weird imperfections of your vision? Now, a TV might be worth 3.5k after extended warranty, but your eyes - they're worth millions - no billions, and yet we learn to ignore/accept and live with the imperfections of our eyes, trust me the same can EASILY be done for this great panel.
Actually the thing that bothers me more than the uneven backlight on this display is how my pc looks on it over dvi->hdmi at 1920x1080. The text looks awful and would give you a headache with any sort of extended use. I guess it has to do with the image processing but man I wish i could turn it off and just get a perfectly sharp image like I get with my 24'' samsung syncmaster! I thought the option of working from the couch with a wireless keyboard would be nice, does anybody know of a 46 inch 1080p lcd that also works great as a computer monitor?
I would agree with you on one condition. If other panels in these exact same sets didn't look completely perfect and set a standard, you'd have a case. But other panels do exist that are perfect with no backlight or clouding issues. Those images set a precedent of what consumers of this set have come to expect.
The other problem is that the problem is only effecting newer sets which have been found and confirmed to essentially skip Sony's strict QA for tv's.
I didn't pay $3k+ for my XBR3 to enjoy it 85% of the time. I paid a premium for what was supposed to be a premium product and has been in the past. Last time I checked, paying a premium didn't involve me laying my tv face down on the dining room table like an idiot to try an alleviate a problem that Sony apparently refuses to address.
When I pay 6 times more than what I paid for my last Sony TV that performed flawlessly, I expect the same, if not better, quality in performance.
It'd be one thing if Sony acknowledged the issue and did the right thing by its premium paying customers. But for them to seemingly dismiss the issue when it is clear that there has been a shift in QA and that other perfect sets exist before that shift happened is just plain wrong. At some point, a company has to ask itself what is going to hurt its bottom line more, taking some returns and exchanges or alienating a portion of their consumer base which has been willing to pay extra for premium products up to this point.
I have a lot of money invested in multiple Sony products and all have performed brilliantly. My mental image of Sony shouldn't change based on one bad experience, but the way Sony is handling the situation makes that a possibility. I just want a TV that is worth what I paid for - and that means a cloud free screen.
If you think that's overreacting, then that is your opinion. But I would disagree.