Originally Posted by zswman
He said that the technical review has revealed that there is no issue with my set, and they will not authorize a repair under warranty.
Another big corporation taking advantage of the little guy with the "we have your money, and are doing well otherwise, go jump in a lake, you mean nothing attitude." Did I get everything in that sentence?
I believe the only thing that's going to push Sony from the response received from the office of the president, is if it attacks their bottom line. Someone or group seems to have decided it won't. Otherwise, they won't care. Unfortunately, a small claims suit may be the only recourse. Atleast here in CA, I think it's $5,000 limit. Perhaps a regular court case if over your state's limit.
Either that, or live with it. I still have a tech coming out tomorrow to view mine. I also have regular old backlight leakage in the 2 top corners, and in the middle to the left a little on the top edge, as well as the clouding (mine is a haze), my reddish hue (which someone said was truly normal), and some dark splotching (that I don't notice unless it's a pure black screen). My haziness, backlight leakage in 2 corners and the middle is what I see at night during dark scenes.
If I could pick one fix for me, it would be my 2 corner and top middle backlight leakage to go away. Those look like little spotlights at night time during dark scenes.
My set isn't as bad as most here, so maybe I'll live with it, but I don't want to. Court wouldn't be the greatest, you'd probably have to bring your set in and present evidence of what a "normal" LCD screen looks like, and convince the judge. What a pain that would be. I'm sure that's what Sony counts on.
It would be excellent if Sony got what was coming to them. I hope HD-DVD wins and Sony has a new Beta-Max in Blu Ray. I know, I'm being mean now, I'll stop. Rant over.