Originally Posted by Cmptrwiz
Dave, The Sceptre web site seems really cheesy. I couldn't find out anything about the factory warranty. You Can NOT buy it from a local store Web site order ONLY. I am sure they just turn the orders over to Sceptre and they ship direct from California.
I was able to get this warranty info from the X32GV-KOMODO manual, which is available from the Sceptre website.
LIMITED PRODUCT WARRANTY
Please read this warranty card carefully, it is a ONE-YEAR LIMITED
WARRANTY on parts and labor and is only valid when purchased from an
Authorized Reseller, only on new and non-refurbished product, and available to
customers in the Continental US, Alaska, Hawaii and Puerto Rico. See below for
the SCEPTRE Extended Service warranty.
SCEPTRE Displays purchased in the United States are warranted to be free from
defects in materials or workmanship for a period of one (1) year from the date of
their original retail purchase. If the unit fails to conform to this warranty, we will
service the monitor using new or refurbished parts.
During a period of one (1) year from the effective warranty date, SCEPTRE will
provide, when needed, service labor to repair a manufacturing defect at its
designated Service Center. To obtain warranty service in the Untied States, you
must first call our Customer Support at (800) 788-2878. The determination of
service will be made by SCEPTRE Customer Support. PLEASE DO NOT
RETURN YOUR UNIT TO SCEPTRE WITHOUT PRIOR AUTHORIZATION.
New or remanufactured replacements for defective parts will be used for repairs
by SCEPTRE at its designated Service Center for one (1) year from the effective
warranty date. Such replacement parts are warranted for the remaining portion of
the original warranty period.
During the one (1) year warranty period, SCEPTRE will, at its option and sole
discretion, repair or replace defective parts, including replacement of the entire
Panel. The Customer will be required to ship the unit to the Service Center
indicated at the time Customer Support is contacted to make the necessary
repairs, you are responsible for all transportation charges to the service facility.
SCEPTRE is not responsible for the de-installation or re-installation of the unit.
Packaging and Shipping Instruction
When you send the product to an authorized SCEPTRE service facility you must
use the original carton box and packing material or an equivalent as designated
SCEPTRE X32 HDTV User Manual
This warranty does not cover defects, malfunctions or failures resulting from
shipping or transit accidents, abuse, misuse, operation contrary to furnished
instructions, operation on incorrect power supplies, operation with faulty
associated equipment, modification, alteration, improper servicing, tampering or
normal wear and tear or TVs on which the serial number has been removed or
defaced. Image Sticking caused by operating at excessive brightness levels for
extended periods or mishandling are not covered by this warranty.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SHALL
BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE.
OUR LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING
FROM ANY CAUSE WHATSOEVER, INCLUDING OUR NEGLIGENCE,
ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS
ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE
PURCHASE PRICE OF THE DISPLAY. WE SHALL NOT BE RESPONSIBLE
FOR LOSS OF USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. This is the only warranty
applicable; no one is authorized to extend or modify it or to grant any other
SCEPTRE retains the right to assess all warranty claims and to determine if
damages are covered by the warranty. In case of a claim that is not covered by
the warranty, you will be contacted to determine whether SCEPTRE should
repair the damage for a fee or whether the product should be returned to you as
received by the repair center.
Effective Warranty Date
Warranty begins on the date of sale to the end user. To ensure warranty service,
keep the dated bill or sale receipt as evidence of the purchase date.
For warranty service information, contact SCEPTRE Customer Support at (800)
788-2878, 8:30 am to 5:30 pm PST or visit www.Sceptre.com
. Parts and service
labor that are SCEPTRE's responsibility (see above) will be provided service is at the owner's expense. You must provide the model, serial number and date of purchase. Before you ask for warranty service, read your User Manual. You might avoid a service call.
Warranty conditions are subject to change, for latest Warranty Terms and
Conditions and additional information regarding your warranty, please see
complete details online at www.SCEPTRE.com
Sceptre Extended Warranty
Protect your investment beyond the standard warranty and experience piece of
mind with SCEPTRE's Extended Service Warranty.
Depending on your model, plans are offered for an additional 2 years. Visitwww.SCEPTRE.com
or call 1-800-788-2878 to purchase a plan today.