Originally Posted by YOTR
Well I returned the tv tonight to best buy. Funny thing is they remembered me
. I showed the manager the flashlight. He stated he had received two other sets in the last week complaining of an uneven background/light leakage similar to mine but a lot worse. So I decided to just get my money back and head back home to an empty armoire
. I guess I will wait a little while and see if their new stock (scheduled to arrive next week) has the same issues.
As you have seen from my previous posts, I've been torn on the issue of keeping the tv or just returning it and trying another brand. Well, today I returned my philips set and was planning on returning the set to get a sammy if this one had flashlighting like my previous two sets. Well, I'm glad I decided to give it one more go around cause this set has NO flashlighting.
I took some extra steps, which may or may not have affected my sets flashlighting. I used a different car to transport it, so it had to be laid on it's front or back. I chose to set it on it's back with the front of the panel facing up. Also, while setting it up, I did not set the tv on it's front, as the instructions say to, I instead set the stand up and then while vertical I placed it on the stand and secured it.
I also went to a different BB hoping that they received a different shipment. This BB gave me the 5th degree on what I did to the set to cause problems, blah blah blah, but finally they relented (after the manager suggested I plop down close to three grand on a top of the line set from a different manufacturer) and gave me a new set.
When I setup the set, I skipped all the automatic setup, leaving the factory defaults of super bright, super contrast settings, and put up an all black image. No flashlighting/clouding (or if it's there, it's the entire screen, either way I can't see any differences).
On top of all this, I kept my fingers crossed the whole time.
Long post short, I am now happy (fingers scrossed stills) and barring any other issues, I will be keeping the 7432.
On a side note, this unit shipped with 39.9 firmware, but there are no issues with component inputs. Go figure.
Hold out hope YOTR, I did and it paid off!