I"m getting a run-around from Samsung.
The first time I called today, after describing my pink/green flash and dropout problems, Tier 1 told me Tier 2 had a solution for me without an on-site visit. I was elated: "Wow there is a firmware fix!". My enthusiasm quickly waned after I was transferred to Tier 2, an a*hole rudely told me it was completely untrue; there was no fix. He had the audacity to tell me to get the TV repaired by calling the store from which I bought it. I was like, WTF, isn't Samsung providing warranty for the first year? Naturally, our discussion didn't even progress far enough to cover my problems.
Not willing to give up, I called agin. This time, another Tier 2 tech took my problem descriptions, and would only tell me they are aware of the problem, and were trying to collect as much data as possible from customers. There was no offer of getting a tech to my home to fix the problem.
OK, enough ranting. What does one have to do to get a tech out to swap the main board?