Sony BRAVIA XBR2/3 to XBR4/5 Replacement Thread - AVS Forum

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LCD Flat Panel Displays

svalentine's Avatar svalentine
05:15 PM Liked: 10
post #1 of 11
07-24-2007 | Posts: 249
Joined: Dec 2005
I have owned my KDL-40XBR2 for about 6 months now. I did notice a slight clouding issue when I first bought the set, but I thought it would be safe to ride it out and see how it goes. Over the past few months as I have added different titles to my collection, such as The Descent and atempt to watch these type of movies at night time, the white clouds become vary obvious and so do the flashlights. I have read about this "firmware upgrade", which Sony released to atempt to cover there ass, but that piece of software has failed and does not fully correct the problem, but only masks the clouds to a certain degree.

Now with the XBR4/5 I think its safe to assume that Sony will be on the ball and have this issue resolved. It should be a short period of time before the XBR2/3 line is discountinued and no more will be manufactured.

I have yet to coordinate a repair with the Sony warrenty department, but will once these new TVs are widely available on the market. Do you think Sony would agree to replace a faulty XBR2 set for a XBR4? Or will I be stuck playing the TV game and end up recieving 4 or 5 of the same models?
WireJockey's Avatar WireJockey
06:31 PM Liked: 10
post #2 of 11
07-24-2007 | Posts: 264
Joined: Apr 2003
Quote:
Originally Posted by svalentine View Post

I have owned my KDL-40XBR2 for about 6 months now. I did notice a slight clouding issue when I first bought the set, but I thought it would be safe to ride it out and see how it goes. Over the past few months as I have added different titles to my collection, such as The Descent and atempt to watch these type of movies at night time, the white clouds become vary obvious and so do the flashlights. I have read about this "firmware upgrade", which Sony released to atempt to cover there ass, but that piece of software has failed and does not fully correct the problem, but only masks the clouds to a certain degree.

Now with the XBR4/5 I think its safe to assume that Sony will be on the ball and have this issue resolved. It should be a short period of time before the XBR2/3 line is discountinued and no more will be manufactured.

I have yet to coordinate a repair with the Sony warrenty department, but will once these new TVs are widely available on the market. Do you think Sony would agree to replace a faulty XBR2 set for a XBR4? Or will I be stuck playing the TV game and end up recieving 4 or 5 of the same models?

All depends on what the "fix" is! I doubt that it is an issue with the panel itself, but more related to the backlighting intensity, or electronic interface. Either might be replaceable, who knows, but at this point, I would just wait it out until you are close to expiration of the warranty, then submit your complaint.
gordong11's Avatar gordong11
09:10 PM Liked: 10
post #3 of 11
07-29-2007 | Posts: 432
Joined: Dec 2006
Does Anyone Know If The Xbr4 Or Xbr5 Can Be Seen Anywhere As A Preview?
twilleyj's Avatar twilleyj
07:49 PM Liked: 10
post #4 of 11
07-30-2007 | Posts: 139
Joined: Jul 2007
You can see the 32 inch XBR4 at BB.
bshef's Avatar bshef
11:03 PM Liked: 10
post #5 of 11
10-02-2007 | Posts: 43
Joined: May 2004
Friend of mine broke the screen on his 40xbr2 and ended up buying a new one.
Is there anything he can do to salvage the broken one?
WaldorfSalad's Avatar WaldorfSalad
11:10 PM Liked: 11
post #6 of 11
10-02-2007 | Posts: 4,657
Joined: Mar 2006
buy a new screen?
bshef's Avatar bshef
08:21 AM Liked: 10
post #7 of 11
10-03-2007 | Posts: 43
Joined: May 2004
Quote:
Originally Posted by WaldorfSalad View Post

buy a new screen?

He did check a price for a new screen ($999 I think).
What should he expect to pay for labor on something like this or.....could this easily be a DIY project?

TIA
WaldorfSalad's Avatar WaldorfSalad
01:40 PM Liked: 11
post #8 of 11
10-03-2007 | Posts: 4,657
Joined: Mar 2006
Having been deep inside a 52XBR3 I think you could probably replace the screen (LCD panel) yourself with the right tools (Philips and Torx screwdrivers) and the help of a service manual if you are sufficiently adept and comfortable dismantling and reassembling complex electronic equipment.
bshef's Avatar bshef
01:45 PM Liked: 10
post #9 of 11
10-03-2007 | Posts: 43
Joined: May 2004
was that heavy sarcasm or moderate?

I've never done anything with complex electronic equip.
WaldorfSalad's Avatar WaldorfSalad
02:09 PM Liked: 11
post #10 of 11
10-03-2007 | Posts: 4,657
Joined: Mar 2006
I wasn't being sarcastic at all, just pointing out that it could be done if you're comfortable ripping apart electronic equipment, such as computers, etc. Otherwise you could damage to what's left of the TV and that $1,000 replacement screen. Sounds like you should probably get a pro to do it. Don't what it would cost but it shouldn't take a pro more than 2-3 hours. You have to ask yourself if its worth spending up to say $1,500 to salvage that broken TV?
bshef's Avatar bshef
02:13 PM Liked: 10
post #11 of 11
10-03-2007 | Posts: 43
Joined: May 2004
ah....Thanks for clarifying that.

yeh, I'll probably refer him to start looking for a good tech here in Orange County Calif.
Anyone have a referral?
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