Official Sony XBR4/5 Owners Thread(NO PRICE TALK) - Page 115 - AVS Forum
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post #3421 of 11990 Old 10-28-2007, 04:32 PM
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Originally Posted by lsedels View Post

OK. I bought the 52" XBR4 today at BB. But the experience wasn't exactly what I would call a good one. I was able to use the 10% coupon but not together with the price match to CC. My biggest beef is that they couldn't commit to delivery prior to 11/8. That is 11 days from now. I asked him what about the 30 day return period? He said it had to start from today, 10/28. When I pushed him and told him I was going to cancel if he didn't do something, he finally agreed to a "gentleman's agreement" that the 30-day clock could start on 11/8. But it isn't in writing anywhere.

Thoughts on this? I mean, what if he quits or something? I just find it amazing that they can take people's money with a 30-day return policy and then take 11 days to deliver it!

Also, he tried to sell me the $150 premium delivery, but after I questioned it I soon found out that the only thing it adds over the standard $80 delivery charge is someone programs the remote and shows you how to use it (I have nothing else to connect to it except the cable HDMI cable). I had him remove the premium delivery. What has been your experience? Are you pretty much able to figure out how to program it and use it without the premium charge?

He also claimed that his wife works for SONY and that SONY won't sell me an extended service plan if I didn't buy the TV from them directly.

Thanks for any help.

Larry

If it's not in writing, then you are hosed when you try to return it later. So, either have it in writing or buy it from another store.

And yes, you can buy the extended warranty directly from sonystore even if you buy your Sony somewhere else.

Go 24
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post #3422 of 11990 Old 10-28-2007, 04:36 PM
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Quote:
Originally Posted by lsedels View Post

OK. I bought the 52" XBR4 today at BB. But the experience wasn't exactly what I would call a good one. I was able to use the 10% coupon but not together with the price match to CC. My biggest beef is that they couldn't commit to delivery prior to 11/8. That is 11 days from now. I asked him what about the 30 day return period? He said it had to start from today, 10/28. When I pushed him and told him I was going to cancel if he didn't do something, he finally agreed to a "gentleman's agreement" that the 30-day clock could start on 11/8. But it isn't in writing anywhere.

Thoughts on this? I mean, what if he quits or something? I just find it amazing that they can take people's money with a 30-day return policy and then take 11 days to deliver it!


Thanks for any help.

Larry



One thing I've learned about BB is that their word means nothing. I would go back and get it in writing.
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post #3423 of 11990 Old 10-28-2007, 04:43 PM
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just got my 46" xbr4 and the picture on SD isnt very good, i am running an hdmi cable from a direct tv hd dvr, and while watching happy feet in HD i noticed pixelation pretty bad during some of the faster moving parts....also, during football games, its very pixelated...is there something i am missing or not adjusting correctly?????
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post #3424 of 11990 Old 10-28-2007, 06:03 PM
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Quote:
Originally Posted by taurus2007 View Post

If it's not in writing, then you are hosed when you try to return it later. So, either have it in writing or buy it from another store.

And yes, you can buy the extended warranty directly from sonystore even if you buy your Sony somewhere else.

OK. Thanks. One more question to the group. I know that there are various recommendations for calibration settings in order to test for mura and flashlighting. I do not have a DVD player (right now). Can I test for mura/flashlighting effectively from just the signal coming off the cable box through HDMI? Or do I need to be testing from an upconverted DVD or Blueray signal?
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post #3425 of 11990 Old 10-28-2007, 06:11 PM
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Quote:
Originally Posted by lsedels View Post

OK. I bought the 52" XBR4 today at BB. But the experience wasn't exactly what I would call a good one. I was able to use the 10% coupon but not together with the price match to CC. My biggest beef is that they couldn't commit to delivery prior to 11/8. That is 11 days from now. I asked him what about the 30 day return period? He said it had to start from today, 10/28. When I pushed him and told him I was going to cancel if he didn't do something, he finally agreed to a "gentleman's agreement" that the 30-day clock could start on 11/8. But it isn't in writing anywhere.

Thoughts on this? I mean, what if he quits or something? I just find it amazing that they can take people's money with a 30-day return policy and then take 11 days to deliver it!

You'll never be able to use a coupon with a price match. Also, all of BB's coupons are for regular prices only so they can refuse to take them if it's on sale.

Sucks about the slow delivery. I don't see how they can start the 30 day return period when you won't have 30 days of actual use. Honestly I wouldn't worry about it too much. I would expect you'll be able to know whether you want to return it pretty quick. I know lots of people have complaints about BB's customer service but I've never had problems. The managers in my store are pretty good about taking care of problems/complaints.
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post #3426 of 11990 Old 10-28-2007, 07:06 PM
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Quote:
Originally Posted by OldPete View Post

I've been very happy with the versatility at different light levels. I have two picture settings that I switch between, with different backlight, white, and black levels. Looks great during the day, and haven't had eye fatigue at night.



Many of us have found it very good at minimizing reflections. Sony seems to have found a good balance between detail and anti-reflection.

thank you for the reply hopefully a few others will give me their opinions
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post #3427 of 11990 Old 10-28-2007, 07:09 PM
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hooked up my 52"xbr 4 friday. I'll share my personal experiences with it as I've read much about possible problems others have shared( keep in mind i'm kinda drunk, yet happy

SYMPTOM: popping/cracking
CAUSES: this happened when my wife & daughter were lifting the xbr into place per my instructions. the noise was heard in the lower back region.
SOLUTION: bend at the knees when liftin the xbr

SYMPTOM: clouding
CAUSES:this occurred in the top right corner at 1st & then kinda moved around. after 27 or so emails back & forth with oldpete it was determined there was a spot on my contact lense
SOLUTION: use baush & lomb all purpose cleansing solution.( I'm now on oldpete's spamlist so if you see him please thank him for me.)

SYMPTOM: motion blurr
CAUSES: this happened mostly during commercials when other people in the room ran past the xbr 4 to use the bathroom in hopes of gettin back in their seat asap so they didn't miss much.
SOLUTION: install a bathroom in the opposite direction from where you sit to watch you're xbr. for those on a budget like myself, I found that stringing caution tape from either armrest of my chair to either side of the tv alieviates this problem

SYMPTON: erictile malfunction (aka sony syndrome)
CAUSES: usually occurs during calibration. unlike cialis, no need to consult you're physician if said erection lasts for more than 48 hrs.this is quite common throughout the 1st 2 weeks.
SOLUTION: if you find it to uncomfortable to sit, walk or "hide it" cause the inlaws are comin, simply add up how much all this crap is costing you. that should ease the swelling. (remember any purchase over 42" could cause some appendage shrinkage over the long term) overcompensation may just be a myth, but be prepared anyway.

thats all for now. tune in next week when I talk about eye fatigue & being late for work.


seriously I love my new tv & haven't experienced any problems
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post #3428 of 11990 Old 10-28-2007, 07:21 PM
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Quote:
Originally Posted by steve car View Post

hooked my 52"xbr 4 friday. I'll share my personal experiences with it as I've read much about possible problems others have shared( keep in mind i'm kinda drunk, yet happy

SYMPTOM: popping/cracking
CAUSES: this happened when my wife & daughter were lifting the xbr into place per my instructions. the noise was heard in the lower back region.
SOLUTION: bend at the knees when liftin the xbr

SYMPTOM: clouding
CAUSES:this occurred in the top right corner at 1st & then kinda moved around. after 27 or so emails back & forth with oldpete it was determined there was a spot on my contact lense
SOLUTION: use baush & lomb all purpose cleansing solution.( I'm now on oldpete's spamlist so if you see him please thank him for me.)

SYMPTOM: motion blurr
CAUSES: this happened mostly during commercials when other people in the room ran past the xbr 4 to use the bathroom in hopes of gettin back in their seat asap so they didn't miss much.
SOLUTION: install a bathroom in the opposite direction from where you sit to watch you're xbr. for those on a budget like myself, I found that stringing caution tape from either armrest of my chair to either side of the tv alieviates this problem

thats all for now. tune in next week when I talk about eye fatigue & being late for work.


seriously I love my new tv

Oh gawd :lol:
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post #3429 of 11990 Old 10-28-2007, 07:33 PM
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I'm confused especially after reading CNET's XBR5 review and follow up editorial.

Both my Blu-ray and HD-DVD player have 1080p/24 settings which I don't utilize because my Sharp LCD can't accept them but when I receive the XBR5, which obviously supports that feature, do I change the DVD players to output the 1080p/24 or does the XBR5 perform that function within the TV and I leave the players on 1080p/60 as it is now?

In other words. which one is responsible for doing the 24, the player, TV or both?

Holy confusing and thank you for any advise that can be provided.
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post #3430 of 11990 Old 10-28-2007, 07:43 PM
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Quote:
Originally Posted by J y E 4Ever View Post

In other words. which one is responsible for doing the 24, the player, TV or both?

Holy confusing and thank you for any advise that can be provided.

The player is responsible for sending a 1080p24 signal. The tv will detect it automatically. Make sure you set up your player accordingly.

Brandon
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post #3431 of 11990 Old 10-28-2007, 07:46 PM
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LOL. Great!

I just returned W3000 and ordered XBR4 in the hope to get rid of the motion blurr.
When I read "motion blurr" in your post, I thought "my god, XBR4 has motion blurr too!".

Does it mean that there is no blurr at all on XBR4 when the camera is panning over a mountain or forest in HD channels? This is the problem I have with W3000.


Quote:
Originally Posted by steve car View Post

hooked my 52"xbr 4 friday. I'll share my personal experiences with it as I've read much about possible problems others have shared( keep in mind i'm kinda drunk, yet happy

SYMPTOM: popping/cracking
CAUSES: this happened when my wife & daughter were lifting the xbr into place per my instructions. the noise was heard in the lower back region.
SOLUTION: bend at the knees when liftin the xbr

SYMPTOM: clouding
CAUSES:this occurred in the top right corner at 1st & then kinda moved around. after 27 or so emails back & forth with oldpete it was determined there was a spot on my contact lense
SOLUTION: use baush & lomb all purpose cleansing solution.( I'm now on oldpete's spamlist so if you see him please thank him for me.)

SYMPTOM: motion blurr
CAUSES: this happened mostly during commercials when other people in the room ran past the xbr 4 to use the bathroom in hopes of gettin back in their seat asap so they didn't miss much.
SOLUTION: install a bathroom in the opposite direction from where you sit to watch you're xbr. for those on a budget like myself, I found that stringing caution tape from either armrest of my chair to either side of the tv alieviates this problem

thats all for now. tune in next week when I talk about eye fatigue & being late for work.


seriously I love my new tv

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post #3432 of 11990 Old 10-28-2007, 07:51 PM
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Quote:
Originally Posted by bplewis24 View Post

The player is responsible for sending a 1080p24 signal. The tv will detect it automatically. Make sure you set up your player accordingly.

Brandon

Thank you for the quick response.

Please correct me if i'm wrong but the XBR5 does accept 24 because of its 120 refresh rate, correct?
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post #3433 of 11990 Old 10-28-2007, 08:08 PM
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Quote:
Originally Posted by J y E 4Ever View Post

Thank you for the quick response.

Please correct me if i'm wrong but the XBR5 does accept 24 because of its 120 refresh rate, correct?

thats correct
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post #3434 of 11990 Old 10-28-2007, 08:15 PM
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Originally Posted by 6SpeedTA95 View Post

thats correct

Thank You
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post #3435 of 11990 Old 10-28-2007, 08:17 PM
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Quote:
Originally Posted by MarcWalpole View Post

New XBR52 owner question: system is a Sony DVD player HDMI'd to the Sony 910 receiver which is HDMI'd to input 1 on the XBR; when I hit the "Theater" button on the remote, the XBR turns on the 910,but does not change the audio input or the XBR video input (remains on whatever it was before hitting "Theater"; my ?: how do I get the "Theater" button to turn on the DVD player, change the 910 input to the DVD(which is an HDMI input), output that on the HDMI cable coming into the XBR and finally have the XBR change to the appropriate input(the 910's HDMI cable)....all components have had the HDMI control enabled, all are Sony, but I cant' get the Theater button to do what Sony says it will do..thanks to all


Wow, I just bought a 52xbr4 this morning, and a Sony 910 and DVD player last week in part so my partner could do exactly this. Was afraid she'd throw the remote through the window at some point with my old system. Hope it's something that can be fixed.

Btw, bought the 52xbr4 at CC this morning. Pointed out to them that their own website had a lower price and free delivery and they matched themselves. Crazy way to run a business, competing with your own website. Delivery on Friday.
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post #3436 of 11990 Old 10-28-2007, 08:33 PM
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In all seriousness, most of us are well aware that techonology has its ups and downs and few if any are ever perfect including the XBR5 but man oh man let me tell you folks about what my wife and I witnessed which caused us to whip out the good ole Amex card!

We were in BestBuy in all its washed out lights glory and we came upon for the first time ever onto an 40 XBR5 playing Chicken Little via Blu-ray.

I didn't know if the player was outputting 1080/24 or 60 or which TV settings were enabled or disabled, all we knew was that for the 2nd time ever since we've been watching High Def (52" Sharp LCD at home with a Blu-ray and HD-DVD player attached to it) did we finally get to see that perfect 3D windowless image that we've always had heard about!

The first time was with Pioneer's 1st 1080p plasma playing a non CGI demo loop at a BestBuy which I was never able to recreate that quality at home nor have I ever seen a 3D image like that again up until we ran into that XBR4.

Guess what? We purchased the 52" XBR5 and we can't wait to get it home.

Here's to hoping that we can achieve that level of quality in our home enviroment similar to what we saw at the store because my Sharp 52" LCD, while not a bad performer, never produced an image like what we saw with that Chicken Little movie-demo.

I sure hope that the Chicken Little movie (or demo) they were playing wasn't some super duper 5000X3000 resolution movie that is used to make people like me drool and believe that the quality level will be the same at home.

Wow, what an image that was. I poked my face up to the screen and it still looked crazy sharp!
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post #3437 of 11990 Old 10-28-2007, 09:49 PM
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Quote:
Originally Posted by edr229 View Post

Four? Intruiging... what are you putting together? Since there's only 3 HDMI inputs on the XBR4/5 displays, I'm guessing that you have an HDMI capable A/V receiver in the mix?

I bought 4 of these cables to hook up the following. While I do not have a HDMI receiver, I will be purchasing one in the very near future.

I bought 4 cables for the following:

1. PS3
2. Upconverting DVD recorder
3. HD box for TW Cable (I wish I could get DirecTV, but the landlords won't let us get it)
4. The final one to connect the HDMI Receiver to the TV.

Using this setup will leave 2 open HDMI ports on the TV for future additions!
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post #3438 of 11990 Old 10-28-2007, 10:02 PM
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Quote:
Originally Posted by matrix08 View Post

LOL. Great!

I just returned W3000 and ordered XBR4 in the hope to get rid of the motion blurr.
When I read "motion blurr" in your post, I thought "my god, XBR4 has motion blurr too!".

Does it mean that there is no blurr at all on XBR4 when the camera is panning over a mountain or forest in HD channels? This is the problem I have with W3000.


When you get the xbr, make sure to report back on how it handles motion compared to the W3000.
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post #3439 of 11990 Old 10-28-2007, 10:04 PM
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Ordered the puppy on Friday and I can't wait for delivery.
Got a great deal from CC, in at around 31 bills, can't complain

Thanks to all of you for your comments, it helped me in my choosing the xbr4.

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post #3440 of 11990 Old 10-28-2007, 10:05 PM
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Tonight I was watching HBO HD and Showtime HD and noticed motion blur/ghosting in low-light scenes on both channels and 3 different shows (CM=Auto1, ME=Standard). What is it about low-light scenes that causes this?
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post #3441 of 11990 Old 10-28-2007, 10:15 PM
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Quote:
Originally Posted by matrix08 View Post


Does it mean that there is no blurr at all on XBR4 when the camera is panning over a mountain or forest in HD channels? This is the problem I have with W3000.

I believe there is still what most would consider motion blur present, but it largely depends on your point of reference. I'd suggest going to the store to test it yourself. I can tell you motion blur is not a problem, but you may have a more demanding standard that I do so I would just be misleading you.

Brandon
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post #3442 of 11990 Old 10-28-2007, 11:50 PM
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I just became a member, after just observing for quite a while. Finally good to be a part of such an informative forum such as this.

I may be able to return my KDS-R60XBR1 (used in our bedroom) to B.B. after 2+ years. If I do, I'd be opting for one of the newer 52XBR's. Probably a 4 or 5. However, I still have a slight problem downsizing from 60" and not having the SXRD technology. The positve would be getting a new flatpanel and keeping current. Having said that and reading a number of post about them, I still seem to be confused about the pros/cons between them.

Keeping it as simple as possible, which of the gen's 3, 4, or 5 is "the one to have". It may be subjective, but I'm sure that one seems to be "the winner", if price were not an issue. Or, at least which two would be the ones to choose between, with only the aditional $$ being the decision breaker. I seem to have read that where the parts are now made vs. where they were made has something to do with it is well.

Thanks in advance for the help.

SEEING IS BELIEVING

Phil
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post #3443 of 11990 Old 10-29-2007, 01:38 AM
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I just picked up a 40 xbr4. I got it home yesterday evening, i won't have my hd box, hdmi cables until next week, so i got it running through my comcast digital box, with standard Coaxial connection, but it looked pretty decent execpt in a lot of scenes there was a green saturation problem, I noticed watching The Bourne Identity, Certain rooms, and peoples hair' had a very noticable green tint that would bleed into the skin tone. I played with the settings with some success but still green. I have this set running through a motorola digital cable box, i don't have anything else hooked up to it yet.

Is this a set problem? Cable proble? Connection problem? or most likley a user problem? I will try to set things straight after work today with some of the settings here on this thread and see what happens. ANy of you eperience anything like this? Any help much appreciated

Jerry
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post #3444 of 11990 Old 10-29-2007, 01:50 AM
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Word of caution. The XBR4/5 screen is very fragile. The other day I had just finishing calibrating my 52" XBR4 with the SypderTV, and the tripod fell into the screen. It didn't fall hard but enough to upset the pixels in a small circle (a bit smaller than a pea). The next morning, I turned on the TV hoping that the spot would be gone only to find it had actually cracked within. The liquid had leaked out to create a 2" vertical line above and below the spot. I only had the TV for three weeks, so I tried my luck with an exchange at Best Buy. To my surprise, they exchanged it no questions asked. (I did not tell them about the incident with the tripod, just that there was some defect on an area of the screen.) Anyway, they were out of the XBR4, so I ended up getting the 52" XBR5. The price difference was going to be $350 (including tax), but I talked to the manager and ended up getting it for only $50. I got out lucky this time, but for all you guys, be careful with the screen. The impact from the tripod was very slight, yet caused permanent damage that rendered the display a total loss.
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post #3445 of 11990 Old 10-29-2007, 02:51 AM
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Hello XBR4 / XBR5 group:


Overall the performance of the 52XBR5 is excellent. I do have to say that many of the reviews / postings in this forum have a negative or looking for problems slant so based on the feedback seen here my expectations of the TV's performance was lowered going into the purchase. However in real life in my living room the TV's performance is great and so far has exceeded my expectations based on reading the XBR4 / XBR5 avsforum.com postings. Daylight viewing in a very bright room with a wall of windows is excellent. The picture is bright, sharp and HD Football looks great. The Sony remote is missing a feature to give the Vikings some extra points. Night time viewing with a lamp on in the background does not reflect off of the screen.


HD - Mediacom in Minnesota via the Motorola 6416 HD-DVR. The picture looks great as expected. It would be nice if there was a way to add more disk space to this DVR.
HD - built in tuner - The picture looks good, but our cable system is missing an unencrypted HD version of CBS (WCCO - 4.1).
SD - via the cable box or built in Tuner - This has been the big surprise at how well SD looks on the TV. It is obviously not HD but the PQ is very watch-able!
PC - Laptop VGA at 1920 x 1080 looks perfect! All the pixels are there and no motion blur on DVD video or PC games. PowerPoint slideshows also look nice.
PC - Desktop DVI to HDMI 1920 x 1080 looks perfect! The PQ is as good as or better than my 24 Dell desktop LCD monitor.
DVD - 480P component video looks very good as expected.
Built-in sound - The Internal speakers work well and are very useful especially if you don't want to fire up all of your audio gear just to watch CNN.
Blue Ray or HD-DVD - I do not have this yet 


Now here's the unexpected part of my review. The first 52XBR5 that I received had a 5-inch column of dead pixels in the middle of the screen. See the attached photo showing the dead pixels on the TV's initial set up screen. I bought the TV locally from Ultimate Electronics (Audio King) in Minneapolis. I called them up and they brought out a new replacement in the box the next day. Their local service does make me glad I did buy it locally and not over the Internet. The new replacement has been working fine.
LL
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post #3446 of 11990 Old 10-29-2007, 02:55 AM
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Quote:
Originally Posted by J y E 4Ever View Post

In all seriousness, most of us are well aware that techonology has its ups and downs and few if any are ever perfect including the XBR5 but man oh man let me tell you folks about what my wife and I witnessed which caused us to whip out the good ole Amex card!

We were in BestBuy in all its washed out lights glory and we came upon for the first time ever onto an 40 XBR5 playing Chicken Little via Blu-ray.

I didn't know if the player was outputting 1080/24 or 60 or which TV settings were enabled or disabled, all we knew was that for the 2nd time ever since we've been watching High Def (52" Sharp LCD at home with a Blu-ray and HD-DVD player attached to it) did we finally get to see that perfect 3D windowless image that we've always had heard about!

The first time was with Pioneer's 1st 1080p plasma playing a non CGI demo loop at a BestBuy which I was never able to recreate that quality at home nor have I ever seen a 3D image like that again up until we ran into that XBR4.

Guess what? We purchased the 52" XBR5 and we can't wait to get it home.

Here's to hoping that we can achieve that level of quality in our home enviroment similar to what we saw at the store because my Sharp 52" LCD, while not a bad performer, never produced an image like what we saw with that Chicken Little movie-demo.

I sure hope that the Chicken Little movie (or demo) they were playing wasn't some super duper 5000X3000 resolution movie that is used to make people like me drool and believe that the quality level will be the same at home.

Wow, what an image that was. I poked my face up to the screen and it still looked crazy sharp!


jy er--- You will duplicate the reception. I gotta tell you and anyone else here planet earth is AMAZING on blu ray. it's fun to invite people over just to watch their jaws drop. I am really impressed with bluray. I have the bdps1 & luv it
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post #3447 of 11990 Old 10-29-2007, 03:56 AM
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Originally Posted by gopher1 View Post

Now here's the unexpected part of my review. The first 52XBR5 that I received had a 5-inch column of dead pixels in the middle of the screen. See the attached photo showing the dead pixels on the TV's initial set up screen. I bought the TV locally from Ultimate Electronics (Audio King) in Minneapolis.

For a moment there I thought you had bought the set that utgrad76 returned to BB

Brandon
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post #3448 of 11990 Old 10-29-2007, 04:33 AM
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Originally Posted by utgrad76 View Post

Word of caution. The XBR4/5 screen is very fragile. The other day I had just finishing calibrating my 52" XBR4 with the SypderTV, and the tripod fell into the screen. It didn't fall hard but enough to upset the pixels in a small circle (a bit smaller than a pea). The next morning, I turned on the TV hoping that the spot would be gone only to find it had actually cracked within. The liquid had leaked out to create a 2" vertical line above and below the spot. I only had the TV for three weeks, so I tried my luck with an exchange at Best Buy. To my surprise, they exchanged it no questions asked. (I did not tell them about the incident with the tripod, just that there was some defect on an area of the screen.) Anyway, they were out of the XBR4, so I ended up getting the 52" XBR5. The price difference was going to be $350 (including tax), but I talked to the manager and ended up getting it for only $50. I got out lucky this time, but for all you guys, be careful with the screen. The impact from the tripod was very slight, yet caused permanent damage that rendered the display a total loss.

I don't want to start something, but don't you think that you were just a bit dishonest with Best Buy? You caused the damage, it wasn't a defect and then you defrauded Best Buy by returning it and not mentioning the damage that YOU caused by your carelessness.
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post #3449 of 11990 Old 10-29-2007, 05:29 AM
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I noticed in the Sony Store that one of my favorite soccer channels, GolTV, doesnt look very good on the 52XBR4. I realize it's an analog channel, but is there any way to fine tune this so it's atleast watchable. It looked very choppy. The source is an HD cable box, same as I would be using (Rogers Cable in Canada)

Edit: I'm also looking at purchasing a receiver that will touch up the signal. Like the Onkyo 875. Is this the correct route? I really need that channel!
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post #3450 of 11990 Old 10-29-2007, 05:37 AM
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60 or Motionflow™ 120Hz ?

question: i was playing some movies on the weekend using the Oppo HD-DVD981. It upconverts to 1080p 60hz. my question, the specs on the XBr4 says it goes to 120hz, i take it you can get it to this using Blu-Ray technology only?

Roy
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