Sony LCD TV Failure Rate - AVS Forum
Forum Jump: 
 
Thread Tools
Old 12-24-2007, 08:43 AM - Thread Starter
Member
 
RhoXS's Avatar
 
Join Date: Mar 2006
Posts: 45
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I am probably going to purcahse a Sony KDL-40W3000 within the next week or so. I never purchase extended warranties and certainly would never do so from places like CC, BB, etc. However, I noticed that a "three year" service plan (two year extention of the factory warranty) direct from sony is $100.00. This seems reasonable so I am probably going to purchase it.

Now my question.

I noticed the $100/three year service plan jumps 100% to $200 for four years. It is then only a 25% increase to five years ($250.00). Does this imply a large spike in the expected failure rate between the third and fourth years of ownership? Does this spike apply to just Sony products or is it typical of all LCD devices.
RhoXS is offline  
Sponsored Links
Advertisement
 
Old 12-24-2007, 08:47 AM
Senior Member
 
1080z's Avatar
 
Join Date: Mar 2005
Location: Texas and Colorado
Posts: 299
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
I would guess that it represents quantity pricing only. Sony chose to give a price break at the fifth year.
1080z is offline  
Old 12-24-2007, 08:56 AM
AVS Special Member
 
sfhub's Avatar
 
Join Date: Aug 2001
Posts: 9,527
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 11
Quote:
Originally Posted by 1080z View Post

I would guess that it represents quantity pricing only. Sony chose to give a price break at the fifth year.

The OPs point is they chose lower pricing for the first 2 years ($50/yr for years 2&3) and the 5th year ($50/year). The 4th year incremental was $100. If the goal is to push towards 5yrs, why wouldn't the deals just get better and better like with magazines, instead of good, bad, medium like with the Sony pricing.
sfhub is offline  
Old 12-24-2007, 01:22 PM - Thread Starter
Member
 
RhoXS's Avatar
 
Join Date: Mar 2006
Posts: 45
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Thanks sfhub, that is exactly my point.

Is there any evidence that the failure rate of LCD TVs significantly increase after three years or so?
RhoXS is offline  
Old 12-24-2007, 01:48 PM
AVS Special Member
 
studdad's Avatar
 
Join Date: Mar 2007
Posts: 6,647
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)
Liked: 10
Quote:
Originally Posted by RhoXS View Post

I am probably going to purcahse a Sony KDL-40W3000 within the next week or so. I never purchase extended warranties and certainly would never do so from places like CC, BB, etc. However, I noticed that a "three year" service plan (two year extention of the factory warranty) direct from sony is $100.00. This seems reasonable so I am probably going to purchase it.

Now my question.

I noticed the $100/three year service plan jumps 100% to $200 for four years. It is then only a 25% increase to five years ($250.00). Does this imply a large spike in the expected failure rate between the third and fourth years of ownership? Does this spike apply to just Sony products or is it typical of all LCD devices.

My assumption would be that failure rate increases starting in the 4th year, but stays fairly steady after that,,,,at least through the 5th year. However, I would still expect that failure rate to be a small percentage of tvs, even in the 4th year. I mean, you are only spending $100 for that 4th year. If you have a $2,000 tv, that would mean it would take 20 people on the service contract in the 4th year to make up the cost for one TV (well, at retail anyway). That equals a 5% failure rate. Obviously they use much more extensive statistics to figure this out and make sure they are not losing money on the deal, but this gives you an idea.

52" Samsung 750, finally satisfaction
studdad is offline  
 
Thread Tools


Forum Jump: 

Posting Rules  
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off