Originally Posted by LarryInRI
What is your source -- antenna, cable/sat box. etc? Do you have this audio problem for all inputs?
The source is RCN cable box -- connected to the Panny via coax. This set is down at my daughter's apt at college so I have done all of the troubleshooting via the phone and text messaging (with images).
I originally set everything up for them -- pretty simple setup -- standard cable box hooked up to TV via coax. DVD player is not a blue ray, just an inexpensive one that has L/R audio in and 1 video in plug (3 RCA plugs).
I cannot get them to tell me whether the sound is out when using DVD because the DVD player has gone out.
The only thing that I thought was very weird was that the RESET AUDIO DEFAULTS option was grayed out -- so I had them unplug the set overnight and still grayed out today. I had tried walking them through all the options over the phone (I have the 58" Panny so I was walking them through the screens/options/etc and when we came across this Grayed out at the top of the Audio Menu, I thought it was very odd.
, nothing was changed as far as setup options -- the girls have left it alone since I set it up and everything was working fine.
I'm trying to figure out/understand why the Audio Reset is grayed out -- if it was locked up/caused by a power spike even though it was in a good surge protector.
If the sound is out, I've read it's the main board -- and it is easy to replace yourself. If all I would have to do is find the right part, order it and put it in, I would do that. When I bought this set it was around $600 -- I know they're a bit less now but the picture is still great. Would hate to trash it yet wouldn't want to pay $200 or more to have it repaired either.
Any advice/suggestions you could provide would be most welcome.