Originally Posted by dmichael
I gave the driver a $20, he stayed and helped me hang it on the wall, he did not ask me to sign until after I checked it out, and I would not have signed until I plugged it in. If they wouldn't agree with those terms, I would refuse delivery and ask them to leave and take the panel with them. the driver was in my home for a total of 7 minutes, they stay for 7 minutes if you just give them lunch money.
it really depend on what carrier, and which driver. If you track back a few pages to my delivery. my driver was not accommodating at all. I am at an apartment, as soon as he sees it from the parking lot, he was hesitant to even go inside the apartment complex door. I told him I am by myself with this delivery, so he would have to help me, otherwise I can't get the TV in. He reluctantly agreed. but once he was inside, I asked him if he can help me unbox, have me inspect it, then help me put it on the pioneer stand. I told him I would pay him money for it. he said he wouldn't do it, and not going to risk it for his job, would not even help me at all to unbox it. Once I started working on unboxing the tv, and inspected it, he basically said hurry up, and he has another delivery.
so what you have said may be an ideal situation, but sometimes things just don't work out in an ideal situation, such as what Eric is going through. I looked at the price carefully, and if the price is not that big of a difference, then you should choose your dealer. if I would've encountered Eric's situation, would my dealer take care of me? I would hope so. sure, "hypothetically" one would potentially go crack the screen himself, if he were to find a few dead pixels, but I really don't think that is the case. and ultimately, Eric is the customer, and I just think he has a decent amount of rights to be treated fairly, that was all. I hope this situation will be corrected in the end.
if you were in Eric's shoes, would you be willing just fork out $1000 if Robert ask you to? I know, it's pretty much a rough deal for everybody, but it really isn't Eric's fault, just saying. I hope you can also see where I am coming from. and I honestly can see everybody's perspective, but I think they can still do him right. sorry for the rambling. it's getting late.........