My three month old Panasonic 50pz800u plasma just blew. It made a loud "pop" and wouldn't power back on. It had four blinking lights on the LED display. I called hhgregg and they referred me to Norman electronics for repair under the warranty. After waiting three weeks, a guy came out with all new power sources and he was able to power the tv up but then noticed a big black line running down the screen. He said that it was a "panel" issue now and that he called in for a "new" panel. He said it should be at their shop in 7-10 business days. Then they will send two guys out to do a panel change out.
What questions and/or concerns should I have about this??
Will the panel/tv need to be re-calibrated? if so..should the tech take care of this at the time of swap..if so how? should I just ask for a new tv? They no longer make the 50pz800u and I really liked the idea of the THX certification. Any advise on this issue would greatly be appreciated.
Thank you all for your time....