So I posted previously that my Panny G10 to my naked eye has shown an increase in the black level since purchase, probably around the 600-700 hour mark. I noticed this while watching a blu-ray movie, and this was before I even knew about this thread (thus not looking for a black level problem). I got a case # from Panny about 2 weeks ago and wasn't able to give them all my info (serial #, etc.) since I was at work, so finally found time to call back today. The person I spoke with was very helpful and he felt that the G10 and V10 should be exhibiting a dark, inky black and there should be absolutely no question as to it's darkness. He said when him and other reps saw the new units when they were first unveiled they were blown away by the black level. I agreed that when I first got my set I couldn't be happier. He understood my frustration, transferred me to a tech, and I now have an appointment scheduled for Oct. 23 for a tech to come check out the t.v. I have to say that the guy I spoke to on the phone was top notch. I asked him if he fielded any other 12G black level calls and he said no, but the units are still new to the marketplace. He also said that while the reviews for the model have been exceptional, the reviews are done on new units, not after 1,000 hours (for example). I was impressed by his candor. I just hope the technician knows what he's doing and doesn't try to explain away the issue. It is real and I want back my original G10 blacks!
BTW, I hope others seeing this problem call Panny and get case #'s and ask for a tech to come out. The more we call, the more Panny knows about the issue and the more techs may be able to figure something out.
The Internet? Is that thing still around?