Are there any folks out there who have either legal experience, or have attempted to take Panasonic to small claims court to get a refund?
I live in California if that makes any difference. The model I purchased was p50s1.
1) Who exactly do you sue? How do I identify the right department at Panasonic/right representative to send the summons to?
2) What kind of documentation should I bring
a) Cnet article describing the issue.
b) Any official response from panasonic
c) Panasonic advertising "# Contrast Ratio: 40,000:1 Native; Infinite Black Panel " Heavy emphasis on "Infinite Black" which is no where near. "VIERA HDTVs offer incredible black reproduction, with a rated dynamic contrast ratio of up to 2,000,000:1, so you'll get warm, accurate skin tones, gorgeous greens, breathtaking blues and vivid reds". Was I imagining when I read that? "incredible black reproduction".
d) Photos of the tv with a black card next to it in the dark
3) Should I send a document explaining my request for a refund, certified, return receipt first? If so, to whom?
4) Is my local smalls claim court the right place to file the suit or will it be dismissed because it's not the right venue
5) Would I have to bring my tv to court
I'm willing to be the guy that tests this out. I'm just tired of waiting to hear what happens in the class action lawsuit and I'm also not content to get some token concession. And I have never regretting anything more than purchasing this tv and what's happened. I don't have a light meter but I have such an extreme case it's just unwatchable in the dark.
I either want this fixed or want a refund. And even if I don't win, I'll be happy to waste their day.
Any comments or advice welcome.