What the hell is happening to the Great Japanese manufacturing companies. First Toyota, Honda, Sony, all turning out shoddier products than they used to do, and just trying to BS the customers, instead of maintain good production standards and customer service.
Now we have Panasonic doing the same thing. That reply to Cnet is disgusting, and it is going to scare off a lot of potential customers, who would be considering purchasing a 2010 Panasonic Plasma. How can one take a chance on something, that they will not find out for sure if it is going to suffer from the same deterioration in black levels, and increase in IR , until after the manufacturer's warranty period has expired.
The part where Panasonic stated that even though the black levels have become just gray level, it still has an excellent picture, is really the last straw. The only thing that the 2009 Panasonic plasmas had going for them was deeper black levels than the competition. In all the other areas, such as color accuracy, and CMS tools, Panasonic was not in the same ballpark as Samsung or LG.
They have really shot their selves in the foot with their response. They know that the sets are defective, so a recall is required.
All of you who have one of those sets should get in touch with the federal consumer protection agency, and raise a stink.
Do not let Panasonic get away with their attempt to make you put up with a product that they have admitted has a serious defect.