I received my MMS SP3 and installed it last night. Here's my report card:
--The item was the item I ordered, contrary to at least one customer complaint I read. HOWEVER I also ordered (and paid extra for) a How-to-Install guide, and that was NOT in the package. I've emailed the company asking for a refund of that amount, and we'll wait and see.
The rest of it below, please keep in mind I'm a total novice at this: it's my first-ever wall mount.
--The provided instructions are VERY skimpy. A series of pictures, with almost no instructional text. I had to pore over them for quite a while before I felt I understood them. For instance, it was completely unclear that in one instruction, I was being told to use one of several bolts, that only one was going to fit. All the instructions indicated was three part numbers. Eventually I figured it out, but it could have been easier.
--The unit appears solid. The company (and other user reviews) talk about "no sag" and I don't know over what time period that occurs, but I don't see any sagging of the articulating arm. My TV is pretty light as these things go, though (Vizio 42" LCD)
--The leveling and tilting features work as advertised: pretty easy to do (the leveling does require an allen wrench, the tilting does not require any tools). There were no instructions on their use: I had to refer to the video on their site where they were demonstrating the product.
--This is the one serious problem, and perhaps this is a common problem with wall mounts, but I would really like some guidance: the bracket that mounts to the TV cuts across the cable inputs, and I cannot fit some cables into the TV. This includes 1 HDMI port, S-video, both component video inputs and stereo audio-in.
This is not the sliding-adjustable vertical portions of the bracket--I didn't need those, as the TV is 200x200 VESA and fits onto the main bracket--these are the fixed horizontal portions.
This is a big problem: how am I going to plug in everything? Right now I've got a cable box, a Netflix streamer and a Blu-ray player plugged in, and I'm maxed out! I'm going to upgrade to a high-def cable box and I won't be able to reach the remaining HDMI input (or even the component ports or S-video); then what happens with my Apple TV?
Does anyone else have a solution to this problem? Did I blow it in researching the proper product?
Thanks for any advice you can give.