Panasonic wrote me today and claimed I am the ONLY customer who has filed a case on this particular issue. Can that be true? I refuse to believe all you diligent scholars have grumbled on avs without making a single phone call to Panasonic tech support asking for an explanation?
Please, George. Say it ain't so.
In their first email, they suggested I de-active the C.A.T.S. feature. Grrr. I gave them a hard time about this and they are now asking me to video the issue for them. Wow, why don't you just send out a tech instead, guys? Here's their letter:
This is the only case reported by a customer.
However, we will request our product engineers revisit this issue.
We will keep you informed of any feedback they provide.
Again, a video of the issue you reported would be very beneficial to their investigation of this issue.
We look forward to receiving any information, video, or concise description of the issue you are willing to provide."