Bear with me here... just trying to gather info...
Purchased one of the last available KRP-500M Kuro displays from Cleveland Plasma on November 15, 2009. Ran the plasma break-in procedure, set has worked flawlessly. The set has always been plugged in via an APC Line-R 1200VA, which is basically a surge suppressor & line noise filter as well as a voltage regulator to help protect against brownouts.
Yesterday, we had a power outage at about 5:00 pm. It came back on at about 2:00 am.
Since it came back on, nothing connected to the APC Line-R powered up. I took the APC Line-R off and plugged everything in directly to the wall. Everything now powers up (seems to indicate damage or malfunction to the APC Line-R) EXCEPT for the Kuro KRP-500M. I can't get it to power on now at all.
I will be contacting the closest Pioneer authorized service center first thing when they open.
But, I'm unsure about a lot of things...
The Kuro isn't made any more, so is the set still serviceable?
Do I mention the power outage and the APC Line-R, or just say the set won't power up any more? I didn't think I would void my friggin warranty by connecting my set to an APC Line-R!
Doesn't APC guarantee their protectors? If for example they tell me that the warranty doesn't apply because of this, how to I get APC to cover the repairs?
Just hoping I might hear from anyone who might be familiar with any or all of the above equipment and can offer any advice. I use the APC Line-R 1200VA on other equipment and at this point I am second guessing it. I'm also hoping there might be something I'm missing with the KRP-500M that might be a simple fix, but I'm not counting on it...