Originally Posted by tgm1024
Yeah, but even so, I'm hesitant to think it does any good to take a category of "gray market" and declare that the concerns of it are overblown, and to further place that statement within this thread which is dedicated to a particular vendor. It's not the gray market per se that's the problem. It's disreputable companies that are. Concentrating on individual companies is what's useful IMO.
I mentioned the gray market because that's one of the ways sleazy vendors work, call you and say you ordered the import and ask if you would you like to upgrade to the US version, and it has been documented earlier in this thread that Abes has done so. My point was, just because you see a cheap price, it's unlikely it's a "gray" market item. Gray market items are essentially the same as the US versions but they bypass the US company selling it and, therefore, are not covered by a US warranty. It is unlikely Abes has any gray market items as it's just a hard sell tool they use like pushing hard for add-ons or upgrades.
They don't sell products, they sell ideas. It's the number one rule of the hard sell: let the customer think they're getting a good deal. I can hear them now: "You know, you don't want the Korean version of this HDTV, the US version is only $300 more, it's a better set and you'll get the full warranty so you're actually saving money. I know your disappointed but it is worth it and I highly recommend the upgrade. I'll tell you what I'm gonna do. We have a three year 100% full warranty on the set, you won't have to worry about a thing, which is $500 but since you spent a little more on the HDTV than you wanted to I'll give it to you for only $250. I'll even through in a wall bracket at our cost, 30 bucks. It sells for $99 but it makes life easier and I want you to be happy".
I iterate the fact that I mentioned Abes has some items on eBay slightly cheaper than on their website and I consider that a plus. A huge plus in fact. They won't allow returns if you purchase from eBay so if the item does't work properly or is a gray market item that can not be registered, eBay covers you. If you order directly from Abes and the same issue occurs, you have to pay return shipping and a 15% restocking fee and you have only 14 days to do so.
So, are they disreputable? That's a matter of opinion. Personally, I hate the hard sell or the BS sales pitches and I always communicate "stop now or I walk". I'm in need of a receiver and I may try them just to see how they work. I've ordered from them before, about eight years ago, and all was fine. Of course, that was a different version of Abes so we'll see what happens.