What is the model number of your display?
What is the assembly date of your display? If you do not know the assembly date, provide the first two characters of the serial number located on the sticker at the top right of the display.
What is the build date and serial number of your PDP module? 50" owners, look through the vent holes on the back and it be at the top right hand corner. 60" owners, look through the bottom center vent holes to find it.
December 2008, HLPNO14249GA
Did you purchase the display new or used?
How many hours do you currently have?
Maybe 2000 to 3000
When did notice the red tint? Please provide the hours of use when you first noticed the tint if you can.
Just started noticing it on the right side of the panel. Not as bad as some pics I have seen online. But slowly getting the red tint.
How many hours per day is the display powered ON and in use?
On average maybe 3 to 4 hours a day.
What is the average temperature of the room the display has been operating in?
Have you had your display calibrated?
Yes, VE calibrated it before sending it out.
Have you been using my reference settings?
Did you perform the 150 hour panel aging procedure I recommend with my settings?
It was suppose to be done at VE. So yes.
What video mode and settings have you used with your display throughout its lifespan. Please be a thorough as possible and provide the video mode and settings that you have been using the most.
Pure mode mostly. Also using the ISF day mode
Have you ever been in the SM? If so, please detail any modifications you performed.
Have you ever had any serious power issues in the room the display has been operating in?
Has the display ever been damage/abused? If so, please detail the damage/abuse.
Has the display ever needed repair? If so, when, what was the problem, who did the repair and was the display performing post repair as it was prior to the repair?