Help, glass screen on Samsung plasma is sliding down - AVS Forum
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post #1 of 21 Old 11-16-2011, 06:52 PM - Thread Starter
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All,

got this crazy issue, out of nowhere the glass screen on my pn50a650 is sliding down, now there is about a 1/2" gap where the plasma panel is exposed! (see attached pic)

called Samsung, TV is out of warranty so they wont fix it...anyone experience this issue before and/or have any idea how to get this fixed on the cheap?

thanx.
LL

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post #2 of 21 Old 11-16-2011, 07:18 PM
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*edit*

Did not realize it was a three year old set.
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post #3 of 21 Old 11-16-2011, 08:11 PM
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His tv is 3 years old what do you want them to do?? Get a repair tech out there everything is still functioning it seems there is probably some type of adhesive they can use to secure it back in place.
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post #4 of 21 Old 11-16-2011, 09:39 PM
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Have someone familiar with taking it apart do just that and slide the piece back into place. I'm not sure however how they mount the protective glass, that is another story.
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post #5 of 21 Old 11-16-2011, 09:48 PM
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turn it upside down
)

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post #6 of 21 Old 11-16-2011, 10:00 PM
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Wow, of all the things to go wrong and you have this problem. Crazy. I hope there's a cheap permanent fix.

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post #7 of 21 Old 11-17-2011, 09:30 AM
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post #8 of 21 Old 11-17-2011, 11:47 AM
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Has anybody ever felt the heat coming from any of the Samsung plasma TV's? They are all space heaters. I have noticed the thinner the Samsung plasma the hotter the screen is. I wonder if the heat has anything to do with this issue.

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post #9 of 21 Old 11-17-2011, 12:50 PM
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Quote:
Originally Posted by JoeBlow74 View Post

Has anybody ever felt the heat coming from any of the Samsung plasma TV's? They are all space heaters. I have noticed the thinner the Samsung plasma the hotter the screen is. I wonder if the heat has anything to do with this issue.

Probably. It sounds like they're just sticking the screen to the bezel with adhesive rather than framing it so it doesn't move. Either that or the plastic they were using to hold it in place was so cheap it just broke.

Actually, I would get that fixed STAT since depending on the cable layout and internals that could pose risk of ribbons being torn and/or something touching that's not supposed to, excess heat etc.. If it were me, I would not use that until it was remounted properly.
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post #10 of 21 Old 11-17-2011, 01:00 PM
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Quote:
Originally Posted by JoeBlow74 View Post

Has anybody ever felt the heat coming from any of the Samsung plasma TV's? They are all space heaters.

No they're not. Space heaters put out 1,500 watts. Samsung plasmas probably run in the 200-350 watt range, and don't use anymore than a Panasonic or LG. What part of the TV that energy is concentrated in and how that affects your perception of the warmth may vary but rest assured there's no difference with other brands.

As to this particular set, this is obviously an unusual manifestation (I don't recall seeing anyone report anything like this on any set in my 4 years visiting) of a fabrication mistake or part failure. If this was a design flaw or materials issue (like those peeling screen coatings) we'd be hearing about it a lot more.

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post #11 of 21 Old 11-17-2011, 01:17 PM
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A bit off topic here, but I found it a bit humorous that the picture seems to capture the cheerleaders watching the screen drop.
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post #12 of 21 Old 11-17-2011, 02:00 PM
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Quote:
Originally Posted by Nebakanezzar View Post

The glass screen on my pn50a650 is sliding down ...

The service manual is available free here. Although it doesn't explicitly tell you how to remove the front bezel to reposition the glass, it appears it is as simple as removing the back cover and removing the screws that hold the front bezel.


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post #13 of 21 Old 11-18-2011, 12:08 AM - Thread Starter
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thanx all,

i have a call in to a tech, hopefully its a cheap fix...probably makes more sense to just buy a new one if not...maybe ill try seeing if it is easy to take apart myself.

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Whatever. just as long as I don't feel so...
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post #14 of 21 Old 05-21-2013, 07:47 PM
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I have this exact same issue with my 6 series samsung plasma, about 5 years old. Did you every get it fixed and if so how? This just happened by itself. First we noticed the remote could not turn off the tv, then a week later the glass dropped.
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post #15 of 21 Old 08-24-2013, 07:30 PM
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I also have this issue. I tried to take apart and get glass back. It worked temporarily,but rently fell again. Did you ever get yours fixed?
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post #16 of 21 Old 08-25-2013, 11:35 AM
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Quote:
Originally Posted by JoeBlow74 View Post

Has anybody ever felt the heat coming from any of the Samsung plasma TV's? They are all space heaters. I have noticed the thinner the Samsung plasma the hotter the screen is. I wonder if the heat has anything to do with this issue.

I have a low-end this year's model from Samsung (PN43F4500) and in 'Standard' (Energy Star) mode, this plasma is quite a bit cooler than the smaller, 5 year old Sony Bravia LCD it replaced.

Good luck with the glass, OP!
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post #17 of 21 Old 08-27-2013, 09:03 AM
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Get a repair tech out there everything is still functioning it seems there is probably some type of adhesive they can use to secure it back in place.65pFOdI don't recall seeing anyone report anything like this on any set in my 4 years visiting
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post #18 of 21 Old 11-18-2013, 12:17 PM
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LOL, now the exact same problem has happened to my 50" Samsung plasma as pictured below. Like one other poster had, I was having some trouble with the remote before it happened. It wasn't always responsive. Since the last posting about it is so old, I don't have much hope for an easy fix. However, upon further inspection, the frame is loose at one corner from the adhesive strips no longer adhering. It appears I need to lay the set down on the its back side, pull off the frame, realign the glass in his proper place and find new adhesive to glue the frame back on. But what kind of adhesive? Ordinary adhesive strips?

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post #19 of 21 Old 11-18-2013, 12:51 PM
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Quote:
Originally Posted by loopguru View Post

Quote:
Originally Posted by JoeBlow74 View Post

Has anybody ever felt the heat coming from any of the Samsung plasma TV's? They are all space heaters. I have noticed the thinner the Samsung plasma the hotter the screen is. I wonder if the heat has anything to do with this issue.

I have a low-end this year's model from Samsung (PN43F4500) and in 'Standard' (Energy Star) mode, this plasma is quite a bit cooler than the smaller, 5 year old Sony Bravia LCD it replaced.

Good luck with the glass, OP!

same here. my 2009 LG 42" LCD put out considerably more heat than my F8500 51" (not even in eco mode) sammy plasma!

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post #20 of 21 Old 11-18-2013, 12:58 PM
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Quote:
Originally Posted by jrn23 View Post

A bit off topic here, but I found it a bit humorous that the picture seems to capture the cheerleaders watching the screen drop.

This. haha

Any luck though with the repair? The last 2 plasmas I've bought always seemed to have issues after their warranty ended...Philips and those darn capacitors lol

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post #21 of 21 Old 02-04-2014, 01:05 PM
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Looks like I am joining this party as well frown.gif

Same tv too: PN50A650.

Anyone has some input on a fix?


IMG_0244.JPG 1349k .JPG file
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