I'd love to chime in here. I can absolutely confirm I used to have constant 1080p before the upgrade (I always used to check). I have not had it once since the upgrade.
However, calling Panasonic proved useless. After trying to blame my internet connection (a crisp 50Mbps) and netflix itself, he said that it must be an issue with netflix and NOT the panasonic TV. Real earth-shattering analysis. He did not seem knowledgable, but instead just reading off a screen.
It angers me because they take no accountability for something as black and white as a feature that worked fine before their upgrade, and now no longer works. Let's face it, 1080p and netflix is something that is heavily advertised as a feature, and a reason we bought the TV. It's not like we're asking for some obscure fix. I feel like calling back to get a supervisor, but I feel that will be equally useless.
What makes them blaming my ISP/connecton speed even more laughable is that my ISP - RCN - has an arrangement with Netflix to get a direct connection for its customers, meaning even better speeds. This is an issue with the TV - plain and simple.
Last edited by apa9999; 08-24-2014 at 08:57 AM.