Official Samsung PNXXE7000 - PNXXE8000 owners thread - Page 139 - AVS Forum
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post #4141 of 4310 Old 05-06-2013, 08:35 AM
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Originally Posted by badboy808 View Post

you guys keep scaring me with all these problems . I have a PN51E8000 and my 1 year warranty just ended. What should I do?

Sit back, relax and enjoy it. biggrin.gif

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post #4142 of 4310 Old 05-06-2013, 10:51 AM
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Originally Posted by badboy808 View Post

you guys keep scaring me with all these problems . I have a PN51E8000 and my 1 year warranty just ended. What should I do?
Your scared because someone gets a reflection from their flash on their camera? Lol
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post #4143 of 4310 Old 05-06-2013, 12:01 PM
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Originally Posted by ellisda1 View Post

The "pinkish areas" are seen occasionally with this panel - I had one that had it. It's best described as "panel uniformity" issues. I had a panel replaced by Samsung for this issue ( it was a really big deal for me because I calibrate TVs and the discolored areas can really mess up the calibration). If you contact Samsung, be prepared to spend 30 minutes or more talking to Service Moron. Be polite and be persistent and accept nothing less than a new panel. Depending on the technician they send out to your house, you may need to suffer through the same discussion because often the technician won't agree it's a problem - "this is normal", but it is not. Since it came from Amazon you don't have the option to do a store exchange. After the install ask the technician to put up a 100% white FIELD and confirm that there's no issue. (He can scroll through all the other fields and you can see if there are any other problems like stuck pixels or issues with other color fields).

Thank you for the feedback and insights. It is not something I'm too concerned with at the moment, sill less than 1 month into my ownership, but I will definitely keep this in mind moving forward. Good to know that other people have experienced the issue and have also successfully encouraged Samsung to address it directly. Thanks again smile.gif
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post #4144 of 4310 Old 05-06-2013, 12:21 PM
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Originally Posted by Latinoheat View Post

Sit back, relax and enjoy it. biggrin.gif
If u bought it new with a credit card , the credit card may have additional coverage fir 1 year as a free perk
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post #4145 of 4310 Old 05-06-2013, 06:50 PM
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Quote:
Originally Posted by badboy808 View Post

you guys keep scaring me with all these problems . I have a PN51E8000 and my 1 year warranty just ended. What should I do?
relax and enjoy it my PN60E8000 also just turned one year old

My main setup
PN60E8000 Plus evolution 2013Kit + Directv genie + Panasonic 3D blu-ray player + Onkyo TX-NR 818 9.2 using Onkyo M-5010 2-Channel Amplifier for wides.
MY DEN
PN51F5500 + Directv Genie + Panasonic 3D blu-ray player + Onkyo TX-NR 616 7.2
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post #4146 of 4310 Old 05-06-2013, 06:53 PM
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i think if you have registered it with samsung you get an additioal three months

My main setup
PN60E8000 Plus evolution 2013Kit + Directv genie + Panasonic 3D blu-ray player + Onkyo TX-NR 818 9.2 using Onkyo M-5010 2-Channel Amplifier for wides.
MY DEN
PN51F5500 + Directv Genie + Panasonic 3D blu-ray player + Onkyo TX-NR 616 7.2
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post #4147 of 4310 Old 05-08-2013, 11:28 AM
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Originally Posted by Caribwoy View Post

Organ...again it is because you don't have GAME mode on...that is what it is for is to Reduce any input lag and get rid of extra processing like Dynamic mode which can cause the kind of judder you describe.. PLASMAS are waaay better than LCD screens because of the refresh rate as you should know...when LCDs first came out they even had trails behind moving objects tongue.gif

So don't worry you did buy the right TV...of course all tvs have different response rates so you have different input lag figures..but that is in milliseconds and is not going to cause the very noticeable judder you see...If you still see this on Game mode you got a problem...

Been gaming on Sammy plasmas for the last 8 yrs..NO issues like that...
Based on your number of posts I assume you are a noob.

First of all it is pixel response rate, and not input lag, that affects trails and motion blur. Pixel response is the time it takes a black pixel to turn white. Plasmas is superior in this regard to lcd. That is why plasma handles motion superior. Example, my lcd has a 6.5ms response rate while these plasmas claim a .001ms response rate. When lcd came out the trails you refer to were due to slow pixel response rate, not refresh rate or input lag.

Input lag is simply the extra time it takes the tv to process the image from the source and display it on the screen. The point of game mode is not to make motion any smoother, but turn off extra video processing to decrease input lag. Why do this? Because extra lag time can be the difference between life and death when playing online multiplayer games, such as COD. The less lag, the sooner you see the image and the faster you can react, thus giving you an edge on the competition, especially people with lcd sets with high input lag. It is not to reduce input lag and get rid of extra processing; it is to reduce input lag BY getting rid of extra processing. Input lag and pixel response are two totally seperate issues.

Also, refresh rate is not what makes plasma better than lcd for motion. Pixel response rate does. Your tv refreshes at 60hz (given cs is off). lcd can match this refresh rate, but not pixel response time. Now, I know you are going to claim plasma has a refresh rate of 600hz, but that is a sub field drive and not refresh rate. Each pixel must pulsate 600 times per second, ten times per frame. 60hz x 10 pulses per frame = 600hz. It must do it this way because plasma is not backlit like lcd, each pixel is self illuminating. Think of each pulse as an explosion of colored light in the pixel cell. The tiny explosion must happen over and over again at a very fast rate to keep a solid image on the screen. Each frame lasts 1/60th of a second, and within that 1/60th of a second each pixel will explode 10 times. The only reason manufactures starting stating 600hz synonymous with plasmas was to make them sound more appealing to consumers over 120/240hz lcd. The fact that each cell pulsates 600 times per second is inconsequential. 600hz is not your refresh rate, 60hz is.

I personally feel that Organ is coming from an lcd set with frame interpolation, and this is why he is noticing judder. lcd can give you a smoother, judder free picture, especially when gaming with 120/240hz mode, but at the expense of more input lag to process fake frames. These plasmas have no motion judder control (frame interpolation) and thus any judder will be native in the source, and more noticeable than a tv interpolating frames. I am confident that if Organ were to turn off all motion controls responsible for frame interpolation/dejudder on his 46 inch lcd, he would see the image natively and have similar judder results as his plasma.

THE ALL MIGHTY MACACASIAH HAS SPOKEN!
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post #4148 of 4310 Old 05-08-2013, 08:51 PM
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I apologize for a newbie question.
Netflix app on this TV say for some movies: available in super HD, 5.1 channel audio. It has an "options" button where 5.1 audio can be selected. My TV is connected with optical audio out to an amp that is set to automatically sense audio format. It only gets 2 channel stereo. TV manual says that only stereo signal is being output by TV; I assume that's due to paranoid DRM restrictions interpretation by Samsung.
Still: if that's the case, why would Netflix app on this TV even mention and let select 5.1 surround? Is there any way to actually get it out of the TV to an amp?
Thanks!
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post #4149 of 4310 Old 05-08-2013, 09:43 PM
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Originally Posted by Sasha M View Post

I apologize for a newbie question.
Netflix app on this TV say for some movies: available in super HD, 5.1 channel audio. It has an "options" button where 5.1 audio can be selected. My TV is connected with optical audio out to an amp that is set to automatically sense audio format. It only gets 2 channel stereo. TV manual says that only stereo signal is being output by TV; I assume that's due to paranoid DRM restrictions interpretation by Samsung.
Still: if that's the case, why would Netflix app on this TV even mention and let select 5.1 surround? Is there any way to actually get it out of the TV to an amp?
Thanks!
Menu > Sound > SPDIF Output > Audio Format > Dolby Digital

Do this once playback begins. Then listen to both the TV speakers and surround sound together and then adjust the audio delay, also in SPDIF Output, and sync them up. Then turn the TV speakers all the way down and enjoy.

THE ALL MIGHTY MACACASIAH HAS SPOKEN!
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post #4150 of 4310 Old 05-10-2013, 02:50 AM
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Originally Posted by Icon13 View Post

Based on your number of posts I assume you are a noob.

Your post is very informative, but I have to protest to the above statement. In no way is the number of posts an indication of somebody's expertise on the subject. A fool says what he knows, a wise man knows what he says. Thus number of posts may be actually indicating the opposite to what you claim. tongue.gif
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post #4151 of 4310 Old 05-14-2013, 06:20 AM
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We were all newbies here on AVS at one time: please respect fellow members
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post #4152 of 4310 Old 05-20-2013, 07:53 AM
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Got my 51e8000 yesterday. It was a display model with 1000hrs on it (checked via the service menu). First night testing it I was very pleased with the picture. Couldn't fault it. What has got me a bit worried today is the light output. In a room filled with daylight there just doesn't seem to be enough output from the panel to compete with the ambient light. I've played with various settings and my cell light is set to 20. I may be making an issue out of nothing especially because in the back of my mind I know it already has 1000hrs on it so I'm kinda expecting it to be dimmer than a new unit. I cant imagine it loosing that much light output after 1000hrs cause even if that is the case a new unit reaches 1000hrs after about 6 months. Maybe I just need someone to tell me its normal and to shut up and just enjoy it smile.gif To reiterate - I'm very happy with the quality of the picture and there is no buzzing or anything else I can complain about.
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post #4153 of 4310 Old 05-20-2013, 08:15 AM
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Quote:
Originally Posted by kevbo123 View Post

Got my 51e8000 yesterday. It was a display model with 1000hrs on it (checked via the service menu). First night testing it I was very pleased with the picture. Couldn't fault it. What has got me a bit worried today is the light output. In a room filled with daylight there just doesn't seem to be enough output from the panel to compete with the ambient light. I've played with various settings and my cell light is set to 20. I may be making an issue out of nothing especially because in the back of my mind I know it already has 1000hrs on it so I'm kinda expecting it to be dimmer than a new unit. I cant imagine it loosing that much light output after 1000hrs cause even if that is the case a new unit reaches 1000hrs after about 6 months. Maybe I just need someone to tell me its normal and to shut up and just enjoy it smile.gif To reiterate - I'm very happy with the quality of the picture and there is no buzzing or anything else I can complain about.

you are correct, 1000 hours is not much in terms of light output decay - maybe a couple of percent of total light output will be lost. If you have cell at 20 and contrast 95-96 that is the best that display will do and should be adequate for a moderately lit room, you can also set gamma higher (+1 or +2) to pump up the mid tones a bit. If it appears washed out you'll have to reduce ambient light somehow.
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post #4154 of 4310 Old 05-20-2013, 08:24 AM
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Quote:
Originally Posted by kevbo123 View Post

Got my 51e8000 yesterday. It was a display model with 1000hrs on it (checked via the service menu). First night testing it I was very pleased with the picture. Couldn't fault it. What has got me a bit worried today is the light output. In a room filled with daylight there just doesn't seem to be enough output from the panel to compete with the ambient light. I've played with various settings and my cell light is set to 20. I may be making an issue out of nothing especially because in the back of my mind I know it already has 1000hrs on it so I'm kinda expecting it to be dimmer than a new unit. I cant imagine it loosing that much light output after 1000hrs cause even if that is the case a new unit reaches 1000hrs after about 6 months. Maybe I just need someone to tell me its normal and to shut up and just enjoy it smile.gif To reiterate - I'm very happy with the quality of the picture and there is no buzzing or anything else I can complain about.

1,000hrs is nothing. Considering the panel has a 100,000+ hour life span I don't think you would see any panel dimming due to age. Even the best plasmas will stuggle "in a room filled with daylight." If you are getting great pq under medium to low light conditions, I'd say your panel is fine.
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post #4155 of 4310 Old 05-20-2013, 05:20 PM
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Originally Posted by kevbo123

Got my 51e8000 yesterday. It was a display model with 1000hrs on it (checked via the service menu). First night testing it I was very pleased with the picture. Couldn't fault it. What has got me a bit worried today is the light output. In a room filled with daylight there just doesn't seem to be enough output from the panel to compete with the ambient light. I've played with various settings and my cell light is set to 20. I may be making an issue out of nothing especially because in the back of my mind I know it already has 1000hrs on it so I'm kinda expecting it to be dimmer than a new unit. I cant imagine it loosing that much light output after 1000hrs cause even if that is the case a new unit reaches 1000hrs after about 6 months. Maybe I just need someone to tell me its normal and to shut up and just enjoy it To reiterate - I'm very happy with the quality of the picture and there is no buzzing or anything else I can complain about.
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Originally Posted by Cuda1169 View Post

1,000hrs is nothing. Considering the panel has a 100,000+ hour life span I don't think you would see any panel dimming due to age. Even the best plasmas will stuggle "in a room filled with daylight." If you are getting great pq under medium to low light conditions, I'd say your panel is fine.
Have you tried standard picture mode. My tv is plenty bright when I set it at that with contrast at 95 and cell at 20. I usually have it set for that in day viewing.
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post #4156 of 4310 Old 05-21-2013, 07:47 AM
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Originally Posted by Cuda1169 View Post

1,000hrs is nothing. Considering the panel has a 100,000+ hour life span I don't think you would see any panel dimming due to age. Even the best plasmas will stuggle "in a room filled with daylight." If you are getting great pq under medium to low light conditions, I'd say your panel is fine.
I agree with this. 1,000 hours is like first getting to the stable hours of the panel. If the panel looks good and you do not see signs of IR you probably got yourself a well broken in TV. If the TV runs well at this point you should not have to worry about defects as they usually pop it's head up by then.
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post #4157 of 4310 Old 05-22-2013, 09:01 AM
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Thanks for all the reply's.
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Originally Posted by Cuda1169 View Post

1,000hrs is nothing. Considering the panel has a 100,000+ hour life span I don't think you would see any panel dimming due to age. Even the best plasmas will stuggle "in a room filled with daylight." If you are getting great pq under medium to low light conditions, I'd say your panel is fine.

I am getting a great pic. Really impressed with this panel.
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Originally Posted by cerchiarax View Post

Originally Posted by kevbo123
Have you tried standard picture mode. My tv is plenty bright when I set it at that with contrast at 95 and cell at 20. I usually have it set for that in day viewing.

Thanks for this tip. You right, Standard mode is brighter so I may make use of this during the day every so often.
Quote:
Originally Posted by eric3316 View Post

I agree with this. 1,000 hours is like first getting to the stable hours of the panel. If the panel looks good and you do not see signs of IR you probably got yourself a well broken in TV. If the TV runs well at this point you should not have to worry about defects as they usually pop it's head up by then.

The display was only connected to one of those demo media players that play Samsung blu-ray material in a loop. Lots of dark scenes and no logo's. So yes I think they unknowingly did a good job of breaking it in for me.
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post #4158 of 4310 Old 05-24-2013, 02:45 AM
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Firmware for my exact model of the E8000 is at http://www.samsung.com/my/support/model/PS51E8000GRXXM-downloads . It looks like the US is on a later version 1051 VS 1020. Anyone know if these versions are actually identical or if my region is lagging behind? Can I try update to the US version if it is indeed newer?
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post #4159 of 4310 Old 05-24-2013, 07:43 PM
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Well i can say my E64 7000 is now dead.. Was one of the first to get one as a replacement for a C model with pink line in the screen. C model lasted one year. this lasted just under a year and now wont power on. over the last week it would power on if it felt like it. but as of today nothing. Sad thing is samsung replacement models only come with a 3mos warrenty. Gonna see if i can get them to fix it, but i dont expect much. but 2 high end tv's to fail like this in 2 years sucks.
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post #4160 of 4310 Old 05-25-2013, 10:03 AM
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Sorry , I wanted to take the kit to my 800 plasma, I wanted to ask you if you have added the function as in the F-series: motion judder cancel? Thanks bye
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post #4161 of 4310 Old 05-25-2013, 02:41 PM
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has anyone got the evolution kit for the E8000 Please let us know your findings

My main setup
PN60E8000 Plus evolution 2013Kit + Directv genie + Panasonic 3D blu-ray player + Onkyo TX-NR 818 9.2 using Onkyo M-5010 2-Channel Amplifier for wides.
MY DEN
PN51F5500 + Directv Genie + Panasonic 3D blu-ray player + Onkyo TX-NR 616 7.2
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post #4162 of 4310 Old 05-27-2013, 10:57 AM
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There is a thread for the Evolution Kit where you can find some initial impressions: http://www.avsforum.com/t/1450292/official-samsung-smart-tv-evolution-kit-thread
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post #4163 of 4310 Old 05-27-2013, 06:48 PM
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just purchased a PS64E8000 and everything is great except the wireless, its faulty, brings up menu and says scanning for wireless, takes forever, never finds anything, then keep trying and trying, it eventually finds the network, you hover over network name and before you can click it, it exits back to tv, what the hell, and it was a ex display model so not even sure about warranty and stuff like that. and whats worse, is when i was in the store, they were showing me the smart tv features, over wireless, so it worked there, and in the trip home its broken wtf
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post #4164 of 4310 Old 05-28-2013, 04:04 PM
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Try
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Originally Posted by lufkin View Post

just purchased a PS64E8000 and everything is great except the wireless, its faulty, brings up menu and says scanning for wireless, takes forever, never finds anything, then keep trying and trying, it eventually finds the network, you hover over network name and before you can click it, it exits back to tv, what the hell, and it was a ex display model so not even sure about warranty and stuff like that. and whats worse, is when i was in the store, they were showing me the smart tv features, over wireless, so it worked there, and in the trip home its broken wtf
try factory reset. Then use Ethernet and update tv then try the wireless again
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post #4165 of 4310 Old 05-28-2013, 04:06 PM
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I like the soft AP feature but I wish it didnt disconnect when TV is off
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post #4166 of 4310 Old 05-28-2013, 06:38 PM
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Try
try factory reset. Then use Ethernet and update tv then try the wireless again

Hi thanks, tried all of that and still no go frown.gif just frustrating because worked in store, then an hours drive home it stops working what the hell
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post #4167 of 4310 Old 05-29-2013, 03:51 PM
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Hi thanks, tried all of that and still no go frown.gif just frustrating because worked in store, then an hours drive home it stops working what the hell

Same thing happened to my E7000. It worked at first than stopped. Required a service call at which they replaced the Wi-Fi dongle and the main board. Couldn't tell you which one of the replaced parts was the problem though. Has been working ever since (8-months).
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post #4168 of 4310 Old 06-01-2013, 01:29 PM
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Possible screen burn solution?

I was trolling through BB today on the way to the gym...
I really need to stop "just looking"

they have a 10% open box coupon that expires today

anyway they had a Samsung 51E8000 marked for $699( no remote and no accessories)....

I asked the salesperson to turn it on...and alas I could see what appeared to be burn in images...faint...of a blu ray menu

This particular store had had a 51E8000 in one of their magnolia rooms for a few months that always seemed to be playing Quantom of Solace....as I looked closer this was indeed the blu ray menu I say on the screen

One of the guys told me to run the scrolling feature for several hours and he thought it would come out.....AND that their protection plan covered burn in. he showed me the warranty booklet where it was spelled out

It still has the factory stickers on it...so it may have spent its whole life in the magnolia display room

Anyway..I bought the TV...is was $579...with the 10% off coupon and $65.00 worth of reward zone credit I had....I added the $150 4 year warranty

I brought it home...set the scrolling...its been on for about an hour....the after image seem unchanged

two questions

1. Do the scrolling bars typically make a drastic change if they are say run overnight?

2. Would I be better off( just as good) if i just watched normal television for a few days to see if that changed things?

I am very familiar with this Tv as I have had the 64E8000 for about a year in my main HT room....I actually have an extra remote etc...so i wasn't concerned about the lack of that either
other than the after image the Tv works fine and looks great

if the image doesnt come out in a few days I will cal the Geek Squad and use the warranty

My thought is the only thing they could do is replace the panel. That would be more than what I paid for the Tv. I doubt VERY seriously they would offer me an F8500 replacement TV

More likely a gift card for what i paid for the TV. if that happens...and since I am reward zone silver with a 60 day return policy...I would just return the TV

Honestly though...for what I paid I would be very happy for the burn to come out and me just use the TV


anyone think the burn will come out?..LOL...or that BB will give me an F8500 as a replacement?



Warren

Rm 1 Samsung 64F8500 Onkyo 5508 prepro Sherbourn 5/1500A amp Atlantic technology System 350 THX Ultra speakers
Rm 2 LG 47LE8500 Pioneer SC37 Celestion 305 speaker system
Rm 3 Samsung 51E8000 Yamaha A2010 Kef 2005.2 speaker system
Rm 4 Panasonic 50ST50 Onkyo 5009/906 Mirage Omni sat speaker system
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post #4169 of 4310 Old 06-01-2013, 01:59 PM
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Quote:
Originally Posted by turnne1 View Post

Possible screen burn solution?

I was trolling through BB today on the way to the gym...
I really need to stop "just looking"

they have a 10% open box coupon that expires today

anyway they had a Samsung 51E8000 marked for $699( no remote and no accessories)....

I asked the salesperson to turn it on...and alas I could see what appeared to be burn in images...faint...of a blu ray menu

This particular store had had a 51E8000 in one of their magnolia rooms for a few months that always seemed to be playing Quantom of Solace....as I looked closer this was indeed the blu ray menu I say on the screen

One of the guys told me to run the scrolling feature for several hours and he thought it would come out.....AND that their protection plan covered burn in. he showed me the warranty booklet where it was spelled out

It still has the factory stickers on it...so it may have spent its whole life in the magnolia display room

Anyway..I bought the TV...is was $579...with the 10% off coupon and $65.00 worth of reward zone credit I had....I added the $150 4 year warranty

I brought it home...set the scrolling...its been on for about an hour....the after image seem unchanged

two questions

1. Do the scrolling bars typically make a drastic change if they are say run overnight?

2. Would I be better off( just as good) if i just watched normal television for a few days to see if that changed things?

I am very familiar with this Tv as I have had the 64E8000 for about a year in my main HT room....I actually have an extra remote etc...so i wasn't concerned about the lack of that either
other than the after image the Tv works fine and looks great

if the image doesnt come out in a few days I will cal the Geek Squad and use the warranty

My thought is the only thing they could do is replace the panel. That would be more than what I paid for the Tv. I doubt VERY seriously they would offer me an F8500 replacement TV

More likely a gift card for what i paid for the TV. if that happens...and since I am reward zone silver with a 60 day return policy...I would just return the TV

Honestly though...for what I paid I would be very happy for the burn to come out and me just use the TV


anyone think the burn will come out?..LOL...or that BB will give me an F8500 as a replacement?



Warren
Disney WOW disc, pixel flipper is your best bet. Screen wipe will not do it.

No shot at the 8500. They would rather just give you your money back but they will replace the panel if you bought the extended warranty.
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post #4170 of 4310 Old 06-01-2013, 02:39 PM
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Evo Kit installed on my Pn64e8000. I must say the new interface looks pretty cool.
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Reply Plasma Flat Panel Displays

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Samsung Pn60e6500 60 Inch 1080p 600 Hz 3d Slim Plasma Hdtv , Plasma Hdtv , Samsung , Samsung Un65es8000 Led Hdtv
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