Recently had my Main Board and WiFi module replaced.
The TV shut off a couple of times on it's own while streaming. Figured it was probably just the card, but the tech found a log of the main board shutting off. So he replaced that as well. Kind of a pain in the ass. Lost all calibration settings/saved channels etc. Almost wish I hadn't bothered but if there was an issue I want it fixed while in warranty.
Here's some weird stuff about the repari though.
1. When I launced Netflix after the repair, it had another person named 'Ginger' signed in. It showed me all of her recent movies etc. Shouldn't Samsung have cleared the board of all settings before sending it back to someone else? How do I know someone won't be watching movies under my account after they refurbish my old board?
2. When I first launched the Smart Hub with the new board installed. the only apps along the top row were Amazon Prime and Hulu (Netflix used to be there and I had to install it). After that, I was signed in as 'Ginger' see above.
3. Since I was signed in as 'Ginger' I reset the Smart Hub back to default. Now there are no apps along the top row. All of the 'preinstalled' apps. Amazon Prime, Netflix, Hulu, Explore 3D etc. are at the bottom.
Samsung has been having a LOT of issues with their Smart Hub lately - people aren't able to connect to the internet, Netflix requiring multiple activations etc.
Does anyone else have a 'revised' Smart Hub interface like the attached Pic? I'm not very confident in the board they replaced.