Official Samsung PNXXE7000 - PNXXE8000 owners thread - Page 148 - AVS Forum | Home Theater Discussions And Reviews
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post #4411 of 4428 Old 11-07-2015, 08:00 AM
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Quote:
Originally Posted by Merc Dr. View Post
So my pn60e7000 blew up (sparks shot out while I was watching it). Took out the power supply board and found the black mark on the board and the back panel where it mounts. Can anyone who has replaced the power board only(not the main) tell me if this fixed their problem or does the main need to be replaced as well? I don't want to buy the power board and find out I have to get the main also since it sounds like that's not available judging by a couple of your posts.
In your case I would recommend sending your power supply board out to Otex (find my posts above on this) for repair and try that first. It's only $85 + various S&H (both ways). If that doesn't fix it, I'd probably recommend ordering a main board from Repair Clinic (find my posts above on this), since that's around $200 after you ship your core back.
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post #4412 of 4428 Old 11-07-2015, 12:44 PM
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I actually just shipped it out to Otex today. For the same reason you stated.
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post #4413 of 4428 Old 11-07-2015, 12:49 PM
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For reference, I am still going strong after power supply board repair and main board replacement. I love this TV. It's my first flat screen TV of any kind, but that doesn't mean my standards are low.
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post #4414 of 4428 Old 11-15-2015, 06:50 AM
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Well I got my power supply back from Otex yesterday. I installed it and the TV fired right up. Time will tell if the repair lasts. I'll update if there is any further issues.
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post #4415 of 4428 Old 11-22-2015, 10:10 AM
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Hello all...it's been some time since I've been on the forum. I purchased my 51" e7000 series Plasma back in March 2013 with the 5 years Geek Squad Protection. That warranty was a great investment, not only did I get a free professional calibration but piece of mind. Last December I was having sound issues with the tv. The sound produced was a very "tinny" sound lacking any bass or mid-bass. The Geek Squad came out and replaced the main board on the tv. A few months ago my tv started to turn off and on by itself. When I called them they suggested a firmware upgrade, I tried it but it didn't produce any results. Also, my speakers sounded blown when watching tv...we do have a soundbar and subwoofer but only use it for our "movie nights." So once again the Geek Squad came out yesterday and diagnosed the tv as having a bad power supply, so they put in an order for a new power supply and speakers. They will also re-calibrate the TV once the repairs are completed. Any more similar issues and it's possible I may be eligible for a replacement from BB. I just wanted to re-connect with all of you and share my two cents... be well and Happy Thanksgiving to all of you and your families!!!

Samsung PN51E7000
Sony BDP-S1000ES Blu-Ray Player
Klipsch HD Theater SB-3 w/ 10" Subwoofer
Sony PS4, Nintendo Wii U
Salamander Designs SDAV1 Black TV Stand
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post #4416 of 4428 Old 12-03-2015, 07:42 PM
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Holy cow!
Geek squad left a message today -- they received the replacement power card from Samsung!
I thought all stock of these had been exhausted about a year ago, am finding it very hard to believe it'll be real.
Hoping it's real -- hoping it'll last at least another 2.5 years. (or however long it takes for OLED to be just as good, affordable, and not curved!)

Won't be able to book a service call till next week. Will update after, with joy... or tears.
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post #4417 of 4428 Old 12-08-2015, 07:50 PM
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Originally Posted by JoeTO View Post
Holy cow!
Geek squad left a message today -- they received the replacement power card from Samsung!
I thought all stock of these had been exhausted about a year ago, am finding it very hard to believe it'll be real.
Hoping it's real -- hoping it'll last at least another 2.5 years. (or however long it takes for OLED to be just as good, affordable, and not curved!)

Won't be able to book a service call till next week. Will update after, with joy... or tears.
IT'S FIXED!

So, Geek Squad sent two tech out to install the new card today and...PN60E8000 lives again!
I can't figure out how they managed to a new card from Samsung when, apparently, there have been no cards in stock for ages. (I'm NOT complaining!)


Crossing all fingers that this new card isn't one of the lemons.


EDIT: Maybe Not...

Watching for a couple of hours, the picture seems dark to me. The set hasn't been working properly for months now so maybe I'm imaging that it was brighter, but this really seems dim -- like okay (just) in a completely dark room, but turn on a lamp & the screen looks pretty dark. And to get it to this point I had to turn on dynamic contrast. The weird thing is that blacks don't seem crushed & white seems fairly natural (in small patches - the Netflix logo is bleh, but full-sceen white was never a strong point of this set). It's almost as if the cell light was dialed back 30% or 50% .. or more? I have no idea how to objectively judge the screen is decisively dark so if anyone has a suggestion PLEASE! (I have no meters.) Fwiw, "Dynamic" mode looks to be about as bright overall as "Movie" used to. Of course, however bright, "dynamic" is unwatchable rubbish.





Last edited by JoeTO; 12-08-2015 at 11:52 PM. Reason: The Darkness
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post #4418 of 4428 Old 12-15-2015, 06:16 PM
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Just wanted to let you all know that I too had both the WiFi and power supply issues fixed by Samsung early in the year on my PN64E7000. I had the soot on the back panel in the same area as many of you that have posted photos. Unfortunately, a couple of months after that I inadvertently cracked the screen

I wanted to put it out there that I am interested in acquiring a "new" panel from any of you who still have your non-working set, and have no real plans to fix or use it again. I would like the actual panel to a PN64E7000 with or without any of the boards since I still have mine and they all work. New ones from parts companies cost $1500+!!! Not worth the investment in a TV that is known to have issues.

Please let me know. Thanks.
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post #4419 of 4428 Old 01-07-2016, 02:17 PM
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Good day...

I'm hoping that someone may be able to help... Does anyone have a very detailed (high quality) picture of the back of their BNN-00516a board? Unfortunately, I broke a couple of traces to ICP801 and UQ802; these are the 16 pin and 14 pin ICs. If there's a schematic available, I'd much prefer that.

Any help is greatly appreciated...
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post #4420 of 4428 Old 01-07-2016, 06:16 PM
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I hate reading this thread. LOL, should I be sitting here waiting for my p51e7000 to blow up? I bought it in 8/2012 with a 5 year BB warranty.
Seriously though, are there many people with TV's working perfectly after a few years? Mine is 3.5 years old and never had any issues.
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post #4421 of 4428 Old 01-08-2016, 08:39 AM
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LOL, what timing!! Today I am starting to get "snap" sounds while watching TV.
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post #4422 of 4428 Old 01-08-2016, 01:27 PM
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I think this will be my last Samsung set. This one was a warranty replacement for a 2010 model. Now starting to have power issues. I see I am not alone. I'm thinking a three year life cycle for a 3200.00 television is unacceptable. Once ok every manufacturer drops a turd now and then but two...
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post #4423 of 4428 Old 01-08-2016, 03:39 PM
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PN64E7000FFXZA Power Supply BN44-00516A

Quote:
Originally Posted by hollywoodr1 View Post
Good day...

I'm hoping that someone may be able to help... Does anyone have a very detailed (high quality) picture of the back of their BN44-00516a board? Unfortunately, I broke a couple of traces to ICP801 and UQ802; these are the 16 pin and 14 pin ICs. If there's a schematic available, I'd much prefer that.

Any help is greatly appreciated...
Copy and paste gone wrong... corrected the power supply part number.
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post #4424 of 4428 Old 01-24-2016, 03:25 PM
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BTW, mine died a week after my post. Now have a shiny new Sony. Probably repair the Samsung and plop it down in my office.
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post #4425 of 4428 Old 01-25-2016, 12:30 AM
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I've got a pn51e7000. We picked it up in early 2013, and it has started going weird on us. In the past we had some issues with occasional restarts, but things went really south as of black friday. I picked up a samsung soundbar to help get more volume. I used hdmi-arc. It worked ok, but a few days later it started making crazy buzzing noises. This lasted for avout 30 seconds, and then the display reset itself (power cycle). Buzzing gone.

The next day it started doing this intermittently, so we thought it was the soundbar. We disconnected the soundbar and it still keeps having intermittent restarts. We reconnected the soundbar via optical, and intermittent restarts. Sometimes there is buzzing before the restart, sometimes there isn't.

I've tried it with multiple inputs, everything seems to have the same issue.

Some days it will work fine, others it will restart itself 10 times in an hour.

Also, if I try to go into wifi config the menu just disappears.

Does this sound like a bad mainboard? Or a bad power board? Or both? I can try taking it apart and seeing if I have any scorch marks anywhere. I've never troubleshot a TV before. Any help would be really appreciated. This thread is long but i'll read through as much as I can.
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post #4426 of 4428 Old 01-25-2016, 05:53 PM
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Quote:
Originally Posted by msarro View Post
I've got a pn51e7000. We picked it up in early 2013, and it has started going weird on us. In the past we had some issues with occasional restarts, but things went really south as of black friday. I picked up a samsung soundbar to help get more volume. I used hdmi-arc. It worked ok, but a few days later it started making crazy buzzing noises. This lasted for avout 30 seconds, and then the display reset itself (power cycle). Buzzing gone.

The next day it started doing this intermittently, so we thought it was the soundbar. We disconnected the soundbar and it still keeps having intermittent restarts. We reconnected the soundbar via optical, and intermittent restarts. Sometimes there is buzzing before the restart, sometimes there isn't.

I've tried it with multiple inputs, everything seems to have the same issue.

Some days it will work fine, others it will restart itself 10 times in an hour.

Also, if I try to go into wifi config the menu just disappears.

Does this sound like a bad mainboard? Or a bad power board? Or both? I can try taking it apart and seeing if I have any scorch marks anywhere. I've never troubleshot a TV before. Any help would be really appreciated. This thread is long but i'll read through as much as I can.
Sounds familiar. Not exactly the same, but mine started shutting itself randomly, and when it did, there would be no standby light. Couldn't turn back on, either with remote or manually, until I unplugged and plugged back in, or sometimes, if I just waited a few hours. From everything I read, it seemed like an obvious power board failure. But later on I noticed also that if I went into the menu, and drilled down into the net settings, it would either freeze (menu frozen, no response from remote or power button). Again, I had to disconnect power. Eventually I replaced the power board, and guess what? Not fixed. But I did disconnect the ethernet, and weirdly after about a week, it's behaving more or less normally again. Im thinking it's either the board that handles networking (not sure - main? Logic? ) or something overheating.

Sent from my SAMSUNG-SM-N910A using Tapatalk
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post #4427 of 4428 Old 01-31-2016, 08:32 PM
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SEK-1000 & 2000 owners, I can get an SEK-1000 for about 50.00 and the SEK-2000 for about 215.00, is the price difference worth it? I'm kind of leaning towards the 1000 since even after I repair this television the life cycle is most likely pretty limited. But if there is a big difference I may go with the SEK-2000.
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post #4428 of 4428 Old Yesterday, 06:45 PM
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SEK-1000 & 2000 owners, I can get an SEK-1000 for about 50.00 and the SEK-2000 for about 215.00, is the price difference worth it? I'm kind of leaning towards the 1000 since even after I repair this television the life cycle is most likely pretty limited. But if there is a big difference I may go with the SEK-2000.
Well I got mine fixed, two blown rectifiers on the power board. Looks great again. Coppell TV Repair out of Texas did a fantastic job turning around my power board. I think they had the board in their possession whopping five hours before they had it repaired. Shipped back to me the following morning.

My question above still remains. Any takers?
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