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post #1 of 4 Old 03-24-2012, 08:16 PM - Thread Starter
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Today, I noticed a big 18" long scratch on the screen of my formerly perfect Samsung 64d7000. I guess it was the maid, since I haven't cleaned the screen in months, my wife never does, and the kids can't reach the screen. I'm guessing she used her normal dusting rag, it had a little something on it, and it left a big arc'ing scratch across the top of the screen.

Using a lens cloth, I was able to buff it out a bit so that it is less noticeable. And, it is only visible when the screen is black, not when I'm watching something. It still annoys me though, because I see it anytime the screen is off, and my resale value just plummeted.

I know this is probably hopeless, but is there anything else I can do to get rid of the scratch?
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post #2 of 4 Old 03-25-2012, 07:44 AM
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Unfornately, I don't know of anything. Since the PDP is a very crucial part in itself I always tell friends and family be careful with the screen, don't touch the screen, over and over again, like a broken record.
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post #3 of 4 Old 03-25-2012, 09:23 AM
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Originally Posted by mirak View Post

I know this is probably hopeless, but is there anything else I can do to get rid of the scratch?

Is the maid bonded? Regardless, I'd file a damage claim with the service and have them pay for a new panel or a new TV. They should know better.

I have a rule - nobody, and i mean NOBODY, is to clean or touch any of my Plasma or LCD screens at any time. I keep em very clean and if you don't think it's clean enough, come get me and i'll clean it myself

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post #4 of 4 Old 03-25-2012, 08:00 PM
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You need proof the maid cleans the tv screen.

Most services KNOW NOT to clean TV screens.

Maybe a nanny cam can record her cleaning the screen again, then you can file a claim.

Otherwise, it's just you guessing.

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