Originally Posted by DWBoston
The problem with this is that there are no delivery terms available from Panasonic, and there is conflicting information from Panasonic, NVC, and the third-party delivery company. Panasonic says you can absolutely inspect the TV before accepting the delivery. NVC says their contract with the delivery company says the delivery must be signed for before the box is opened. Seems to be a disconnect there. As of this morning, I'm still being told by the third-party delivery firm that I can't inspect the TV before signing for it. I'll make one more call to Panasonic, then cancel the order if they can't get this rectified. I'm not taking a $3K TV sight unseen.
Sounds like they've already dropped it and want to get off the hook for the damage.
Good thing you didn't accept it.
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